At a Glance
- Tasks: Manage luxury travel reservations and provide exceptional customer service to clients.
- Company: Exciting luxury travel organisation based in Greater Manchester.
- Benefits: Competitive salary and excellent benefits package.
- Other info: Opportunity for growth in a vibrant and supportive work environment.
- Why this job: Join a dynamic team and help create unforgettable travel experiences.
- Qualifications: Experience in travel reservations and strong communication skills required.
The predicted salary is between 25000 - 32000 £ per year.
We’re looking for a dedicated and detail-oriented Reservations Support Executive for a brand new role with a luxury travel organisation in Greater Manchester. The role will involve managing and coordinating reservations for clients, ensuring a seamless and efficient booking process. This role requires excellent communication skills, a strong customer service orientation, and the ability to handle multiple tasks simultaneously. You’ll be the first point of contact for clients, providing them with information about availability, rates, and services. You’ll also be responsible for processing reservations, handling cancellations and modifications, and resolving any issues that may arise. A keen eye for detail, the ability to work under pressure, and a commitment to providing exceptional service is essential!
On offer is a competitive salary plus excellent benefits, so if this role is of interest to you, please apply online.
Role of Luxury Travel Reservations Support Executive:- Work with the Reservations Manager to support and perform the Reservations job function for operators/agents & direct passengers
- Groups Management – loading initial group contracts, rooming lists and maintaining records
- Respond to website and other general enquiries
- Work with Reservations Manager to support the company’s visa processing function through providing accurate and relevant visa information letters to all new bookings in accordance with their travel requirements
- Monitor and respond where necessary all e-mails received into the Visa inbox
- Work with the Reservations Manager in the fulfilment of all tour documentation (pre and post travel) for the guests
- House management of the Reservations system – undertake the responsibility of tour loading and inventory management
- Promotions - Creating and editing reservation promotions and special offers
- Support the department with the processing of customer feedback data.
- Travel industry reservations/customer service/administration experience
- Excellent communicator via phone, e-mail and face to face
- Proactive and able to take initiative
- Approachable and able to build effective relationships
- A strong understanding of GDPR
- Flexible team player
- Good Word / Excel / Powerpoint / Outlook skills
If you’re interested in learning more about this Luxury Travel Reservations Support Executive role, please press the apply online button now!
Luxury Travel Reservations Consultant in Trafford employer: Succeed Recruitment Solutions
Join a leading luxury travel organisation in Greater Manchester, where you will be part of a dynamic team dedicated to delivering exceptional travel experiences. With a strong focus on employee growth and development, the company offers competitive salaries, comprehensive benefits, and a supportive work culture that values collaboration and innovation. Experience the unique advantage of working in a vibrant city known for its rich cultural heritage and thriving hospitality sector.
Contact Details:
Succeed Recruitment Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Travel Reservations Consultant in Trafford
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Succeed Recruitment Solutions who are looking for fresh talent for roles like Luxury Travel Reservations Consultant.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Succeed Recruitment Solutions and give you a leg up for your Luxury Travel Reservations Consultant application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Luxury Travel Reservations Consultant openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Luxury Travel Reservations Consultant in Trafford
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Luxury Travel Reservations Consultant role at Succeed Recruitment Solutions.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Luxury Travel Reservations Consultant position at Succeed Recruitment Solutions.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Succeed Recruitment Solutions.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Succeed Recruitment Solutions's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Luxury Travel Reservations Consultant.
How to prepare for a job interview at Succeed Recruitment Solutions
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Succeed Recruitment Solutions.
