At a Glance
- Tasks: Create bespoke cruise holidays and provide top-notch customer service.
- Company: Join one of the UK’s leading Tour Operators in the travel industry.
- Benefits: Earn up to £26,000 plus commission, with all equipment provided.
- Why this job: Combine your passion for travel with a rewarding career from home.
- Qualifications: Must have previous cruise sales experience and excellent customer service skills.
- Other info: Flexible working hours and opportunities to build strong relationships in the travel sector.
The predicted salary is between 15600 - 36400 £ per year.
Ahoy cruise lovers! Are you ready to embark on your next adventure and sail into this amazing Cruise Consultant role, working for one of the UK’s top Tour Operators? If you have the sea legs to work from home and have the creativity to tailor make holidays, then jump on board!
On offer is:
- A basic salary of up to £26,000 plus commission
- Mon – Sat working week on a rota basis
- Working hours of 9am – 6pm
- All equipment required will be provided
Our client is looking for ship shape candidates who have sold cruises previously with a cross section of cruise lines. It’s essential you have cruise sales experience, accustomed to selling B2B and ideally, with recent GDS experience. You should be on board with tailor-making cruise & stay holidays offering personal recommendations.
Role of Tour Ops Cruise Consultant:
- Handling telephone and email enquiries professionally and efficiently
- Creating bespoke, tailor-made cruise holidays to a variety of worldwide destinations
- Offering excellent customer service, whilst building strong relationships with new and existing Travel Agents
- Offering first-hand knowledge and destination advice
Skills required for the role:
- Previous cruise sales experience - essential
- GDS experience would be an advantage
- Experienced in tailor-making itineraries
- Outstanding customer service skills
- Experience of working B2B
- Confident and pro-active telephone manner
If you’re interested in learning more about this Tour Ops Cruise Consultant role, please contact Succeed Recruitment Solutions or press the apply online button now!
Tour Ops Cruise Consultant employer: Succeed Recruitment Solutions
Contact Detail:
Succeed Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tour Ops Cruise Consultant
✨Tip Number 1
Get to know the company inside out! Research their cruise offerings, values, and recent news. This way, when you chat with them, you can show off your knowledge and passion for their brand.
✨Tip Number 2
Practice your pitch! Think about how you can highlight your cruise sales experience and tailor-making skills. Role-play with a friend or in front of a mirror to boost your confidence before any interviews.
✨Tip Number 3
Network like a pro! Connect with other cruise consultants on LinkedIn or join relevant groups. You never know who might have insider info or tips that could help you land the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Tour Ops Cruise Consultant
Some tips for your application 🫡
Show Your Cruise Passion: Let us see your love for cruising shine through in your application! Share your personal experiences and knowledge about different cruise lines and destinations to make your application stand out.
Tailor Your Application: Just like we tailor-make holidays, tailor your application to the role. Highlight your previous cruise sales experience and any GDS knowledge you have, making sure to connect your skills with what we're looking for.
Professional Communication: Since you'll be handling enquiries, it's crucial to demonstrate your professional communication skills in your written application. Keep it clear, concise, and friendly – just like how we interact with our clients!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Succeed Recruitment Solutions
✨Know Your Cruise Lines
Make sure you brush up on the cruise lines you've sold before. Familiarise yourself with their unique offerings and destinations. This will help you answer questions confidently and show your passion for the industry.
✨Tailor Your Responses
Since the role involves creating bespoke holidays, think of examples from your past experience where you’ve tailored trips for clients. Be ready to discuss how you approached these situations and the positive outcomes that resulted.
✨Showcase Your Customer Service Skills
Prepare to share specific instances where you provided outstanding customer service. Highlight how you built relationships with travel agents and handled enquiries efficiently, as this is crucial for the role.
✨Practice Your Telephone Manner
Given the importance of a confident and pro-active telephone manner, consider doing mock calls with a friend. Focus on being clear, friendly, and professional, as this will be key in impressing during the interview.