At a Glance
- Tasks: Lead the ticketing team and manage daily operations for a top Tour Operator.
- Company: Join a leading Tour Operator with a dynamic and supportive work environment.
- Benefits: Competitive salary around £45k, plus great benefits and career growth.
- Other info: Opportunity to work from West London, Birmingham, or Peterborough.
- Why this job: Make an impact in the travel industry while working with global airline partners.
- Qualifications: Experience in ticketing and GDS proficiency is essential.
The predicted salary is between 42500 - 47500 € per year.
We’re looking for an experienced Ticketing Manager for a super opportunity with a leading Tour Operator, based from either their West London, Birmingham or Peterborough office. The successful candidate will be responsible for the day to day management of our client’s ticketing team, to include building relationships with GDS providers and driving their aviation business forward. The role will involve liaising with existing e-sales customers, reservations and airlines and will suit an analytical and GDS proficient travel industry professional. Previous experience in a similar role within the travel sector is essential, along with excellent worldwide airline and fares knowledge and a willingness to assist with out-of-hours cover. In return, our client can offer a competitive salary circa £45k DOE (location dependent) plus benefits.
Role of Ticketing Manager:
- The main aspect of the role will be to oversee the ticket department on a daily basis.
- Queue management – ensure all queues are kept up to date including: schedule changes, general, web, re-issues and queues are checked at the end of the day to ensure everything has been actioned for that day.
- Monitor schedule changes and ensure that agents/customers are advised of the changes.
- Make any alterations to bookings, update back-office systems to reflect the changes.
- Ensure tickets/re-issues are issued within the deadlines.
- TINS reports are actioned daily, along with system interfacing monitored.
- Assist with GDS Relationship at operational level.
- Specialist Fare Management, to include cruise fares, NDC, I.T fares, e-global, corporate fares and one way ensure that they are loaded into all GDS systems to include Amadeus, GAL.
- Manage ADM.
Ticketing Manager employer: Succeed Recruitment Solutions
Join a leading Tour Operator as a Ticketing Manager and enjoy a vibrant work culture that values collaboration and innovation. With offices in West London, Birmingham, and Peterborough, you will benefit from competitive salaries, comprehensive benefits, and ample opportunities for professional growth within the dynamic travel industry. Our commitment to employee development and a supportive environment makes us an excellent employer for those seeking a rewarding career in ticketing management.
Contact Detail:
Succeed Recruitment Solutions Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Ticketing Manager
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at travel events. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your GDS proficiency and analytical skills in conversations. Share examples of how you've successfully managed ticketing teams or resolved issues in the past.
✨Tip Number 3
Be proactive! If you see a job that fits, don’t just wait for the application process. Reach out directly to the hiring manager or team via email or LinkedIn to express your interest and highlight your relevant experience.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your talents. Plus, applying directly can sometimes give you an edge over other candidates who go through third-party sites.
We think you need these skills to ace Ticketing Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Ticketing Manager role. Highlight your experience in managing ticketing teams and your proficiency with GDS systems. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past achievements in the travel sector and how they relate to the responsibilities outlined in the job description.
Show Off Your Analytical Skills:Since the role requires an analytical mindset, don’t forget to mention any relevant experience you have with data analysis or problem-solving in ticketing. We love candidates who can demonstrate their ability to drive business forward through insights!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Succeed Recruitment Solutions
✨Know Your GDS Inside Out
Make sure you brush up on your knowledge of Global Distribution Systems (GDS) like Amadeus and GAL. Be ready to discuss how you've used these systems in previous roles, as well as any specific challenges you've faced and how you overcame them.
✨Showcase Your Analytical Skills
As a Ticketing Manager, you'll need to demonstrate strong analytical abilities. Prepare examples of how you've used data to drive decisions or improve processes in your past roles. This could be anything from managing ticket queues to monitoring schedule changes.
✨Build Rapport with the Interviewers
Remember, it's not just about your qualifications; it's also about how well you connect with the team. Be personable and engage with your interviewers. Ask them about their experiences and share your enthusiasm for the role and the company.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think of situations where you've had to manage tight deadlines or resolve customer issues. Practise articulating your thought process clearly and confidently.
