At a Glance
- Tasks: Help customers plan unforgettable trips and provide exceptional service.
- Company: Join a growing travel organisation with a focus on customer satisfaction.
- Benefits: Competitive salary up to £30k, bonuses, and exciting industry perks.
- Other info: Work from home with flexible hours and great career growth opportunities.
- Why this job: Make dreams come true while hitting sales targets in a fun environment.
- Qualifications: Previous travel sales experience and strong customer service skills required.
We’re on the lookout for customer-focused, Travel Reservations Consultant to join our client’s growing team!
If you enjoy providing an exceptional level of service, whilst helping customers plan unforgettable trips — this could be your perfect role!
In this fully homebased role, successful candidates will be responsible for delivering high-quality sales and service support to customers via inbound and outbound calls.
The role includes handling new reservations as well as online enquiries, ensuring customers receive accurate advice, efficient booking management and an excellent end-to-end travel experience while meeting individual and team sales targets.
This is a fantastic opportunity to join an expanding and established travel organisation and on offer is a competitive salary of up to £30k plus bonus and industry benefits such as familiarisation trips and other industry incentives.
Hours of operation are between Mon - Sat 9am - 6pm.
If you’re interested in finding out more, please apply online.
- Role of
- Travel
- Reservations
Consultant
- Handle customer enquiries efficiently, professionally and in line with SLAs.
- Provide accurate general and destination-specific travel advice for worldwide and European travel products.
- Organise and cost complex travel itineraries, ensuring all customer requirements are met.
- Deliver an exceptional customer experience on every interaction.
- Maximise sales potential on all calls by offering relevant ancillary products and services
- Demonstrate a strong sales focus, identifying customer needs and converting enquiries into confirmed bookings.
- Maximise sales potential on all calls by offering relevant ancillary products and services.
- Promote current campaigns, monthly incentives and other incentive programs.
- Make booking amendments accurately within the GDS system, ensuring compliance with airline rules and fare conditions.
- Resolve booking issues efficiently while maintaining customer satisfaction and retention.
- Perform general administrative duties related to reservations and call handling. Skills required for the role:
- Previous travel sales experience - essential
- Working knowledge of a GDS would be an advantage
- Excellent worldwide destination and airline knowledge
- Good attention to detail and administration skills
- Strong sales and customer service skills
- Ability to work well both autonomously and as part of a team If you’re interested in learning more about this Travel Reservations Consultant role, please press the apply online button now!
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Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs
Travel Reservations Consultant in Didsbury employer: Succeed Recruitment Solutions
Join a leading luxury travel organisation in Greater Manchester, where you will be part of a dynamic team dedicated to delivering exceptional travel experiences. With a strong focus on employee growth and development, the company offers competitive salaries, comprehensive benefits, and a supportive work culture that values collaboration and innovation. Experience the unique advantage of working in a vibrant city known for its rich cultural heritage and thriving hospitality sector.
Contact Details:
Succeed Recruitment Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Travel Reservations Consultant in Didsbury
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Succeed Recruitment Solutions who are looking for fresh talent for roles like Travel Reservations Consultant.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Succeed Recruitment Solutions and give you a leg up for your Travel Reservations Consultant application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Travel Reservations Consultant openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Travel Reservations Consultant in Didsbury
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Travel Reservations Consultant role at Succeed Recruitment Solutions.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Travel Reservations Consultant position at Succeed Recruitment Solutions.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Succeed Recruitment Solutions.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Succeed Recruitment Solutions's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Travel Reservations Consultant.
How to prepare for a job interview at Succeed Recruitment Solutions
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Succeed Recruitment Solutions.
