At a Glance
- Tasks: Manage travel bookings and ensure customers have the perfect trip experience.
- Company: Join an award-winning travel company with a vibrant culture.
- Benefits: Competitive salary up to £27k, hybrid work, and great travel perks.
- Other info: Flexible working hours and opportunities for career growth.
- Why this job: Be part of a dynamic team and make travel dreams come true.
- Qualifications: Experience in travel operations and strong communication skills.
Join our award-winning client as a Travel Operations Executive!
If you're a proven multi-tasker with exceptional attention to detail and the desire to ensure your customers experience their perfect trip, we'd love to hear from you!
The successful candidate will play a key role in contributing to the smooth-running of the Operations department, with specific responsibility for assigned tours; providing an exemplary pre and post-sale service to customers and maintaining professional working relationships with supplier partners.
This is a fantastic opportunity for those with previous experience gained within the travel sector and our client can offer a competitive salary up to £27k and other great travel industry benefits.
This is a hybrid role, with two days in the office and three from home and the hours of work are 9am - 5.30pm.
If this role is of interest to you, please apply online.
- Role of
- Travel
- Operations
Executive
- Control room allocations and release dates
- Manage additional services and special requests relating to bookings
- Timely completion of client flight requests
- Provide high quality and timely communication, manifests and other documentation to all agents and suppliers
- Assist in writing accurate and articulate customer itineraries
- Arrange ticketing and boarding passes for all customers
- Dispatch all travel documentation to customers on time
- Close liaison with suppliers on quality control issues
- Conduct audit of loaded allotments and contracts data to assure accuracy in system
- Liaise with and assist the Finance department with supplier invoicing when required
- Adopt company policies to resolve customer service issues, post and pre-sale
- Respond to customers enquiries whether by telephone or email Skills required for the role:
- Operations experience gained within a travel agency/tour ops environment
- Excellent interpersonal communication skills and a high level of professionalism
- An eye for a sale and ability to convert customer enquiries into confirmed bookings
- Strong problem-solving capabilities
- A methodical and conscientious approach to all tasks
- Excellent organisation and time management skills
- Attention to detail and a high level of numeracy
- A preparedness to work outside normal office hours If you’re interested in learning more about this Travel Operations Executive role, please press the apply online button now!
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Then please visit our website to view the other exciting roles we have available.
Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs
Travel Operations Executive in Birmingham employer: Succeed Recruitment Solutions
Join a leading luxury travel organisation in Greater Manchester, where you will be part of a dynamic team dedicated to delivering exceptional travel experiences. With a strong focus on employee growth and development, the company offers competitive salaries, comprehensive benefits, and a supportive work culture that values collaboration and innovation. Experience the unique advantage of working in a vibrant city known for its rich cultural heritage and thriving hospitality sector.
Contact Details:
Succeed Recruitment Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Travel Operations Executive in Birmingham
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Succeed Recruitment Solutions who are looking for fresh talent for roles like Travel Operations Executive.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Succeed Recruitment Solutions and give you a leg up for your Travel Operations Executive application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Travel Operations Executive openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Travel Operations Executive in Birmingham
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Travel Operations Executive role at Succeed Recruitment Solutions.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Travel Operations Executive position at Succeed Recruitment Solutions.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Succeed Recruitment Solutions.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Succeed Recruitment Solutions's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Travel Operations Executive.
How to prepare for a job interview at Succeed Recruitment Solutions
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Succeed Recruitment Solutions.
