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- Tasks: Review and approve bespoke travel itineraries while ensuring top-notch customer experiences.
- Company: Join a vibrant, rapidly growing niche tour operator with a diverse team.
- Benefits: Competitive salary, performance bonuses, and great work-life balance.
- Why this job: Make a real impact in the travel industry from day one!
- Qualifications: Experience in travel, strong attention to detail, and excellent communication skills.
- Other info: Dynamic role with opportunities for career growth and development.
The predicted salary is between 21600 - 36000 £ per year.
Our client are a rapidly growing, niche tour operator and are looking for a detail-driven, highly organised travel industry professional to join their diverse and vibrant office team. This is an excellent opportunity for someone seeking a long-term career within the travel sector and where you can really make a difference from day one!
As a Tour Operations Executive, your primary responsibility will be to help maintain the highest quality standards across our client's tours. You'll review, check, and approve complex, bespoke travel itineraries for tours and travel across the UK, Europe, and worldwide. You'll also act as a key point of contact for their global network of suppliers, building and maintaining strong working relationships to ensure smooth delivery and exceptional customer experiences.
If you have previous experience gained within the travel industry, exceptional attention to detail and a high standard of verbal and written English, we'd love to hear from you! In return, our client can offer a competitive starting salary DOE, rising with length of service, plus performance related bonus and benefits. Hours of work are Mon - Thurs 9am to 5.30pm and Friday 9am - 4pm.
Role of Tour Operations Executive:
- Approving and quality-checking highly accurate bespoke travel itineraries
- Reviewing and editing final tour confirmation packs
- Ensuring all customer journey quality SLAs are met
- Ensuring compliance with industry and safety regulations
- Liaising with suppliers worldwide
- Supporting operational customer excellence as part of a wider team
- Identifying and contributing to solution-focused quality improvements
- General administrative duties as required
Skills required for the role:
- Previous experience gained within the travel industry
- Excellent written and spoken English
- High levels of accuracy and attention to detail
- Strong organisational and communication skills
- High levels of numeracy and literacy
- Good IT skills
- Ability to work under pressure and meet deadlines
- Proactive, responsible, and team-oriented attitude
- Additional modern language(s) would be an advantage
If you’re interested in learning more about this Tour Operations Executive opportunity, please press the apply online button now!
Tour Operations Executive in Birmingham employer: Succeed Recruitment Solutions
Contact Detail:
Succeed Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tour Operations Executive in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your contacts in the travel industry and let them know you're on the hunt for a Tour Operations Executive role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Prepare for interviews by researching the company and its tours. Show them you’re not just another candidate; demonstrate your passion for travel and how you can contribute to their mission of delivering exceptional customer experiences.
✨Tip Number 3
Practice your communication skills! As a Tour Operations Executive, you'll need to liaise with suppliers and customers alike. Role-play common scenarios with a friend to boost your confidence and ensure you can articulate your thoughts clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of other exciting roles if this one isn’t quite right for you. Let’s find your perfect fit together!
We think you need these skills to ace Tour Operations Executive in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Tour Operations Executive role. Highlight your travel industry experience and any specific skills that match the job description, like attention to detail and organisational skills.
Showcase Your Communication Skills: Since excellent written and spoken English is a must, ensure your application is clear and well-structured. Use professional language but let your personality shine through – we want to see who you are!
Highlight Relevant Experience: Don’t forget to mention any previous roles or projects that demonstrate your ability to manage complex itineraries or liaise with suppliers. This will show us you’re ready to hit the ground running!
Apply Through Our Website: We encourage you to apply online directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on this fantastic opportunity!
How to prepare for a job interview at Succeed Recruitment Solutions
✨Know Your Itineraries
Before the interview, familiarise yourself with various travel itineraries and how they are structured. Being able to discuss specific examples of bespoke travel plans will show your understanding of the role and impress your interviewers.
✨Showcase Your Attention to Detail
Prepare to demonstrate your attention to detail by discussing past experiences where you had to ensure accuracy in your work. Bring examples of how you’ve caught mistakes or improved processes, as this is crucial for a Tour Operations Executive.
✨Build Rapport with Suppliers
Think about how you would approach building relationships with suppliers. Be ready to share strategies you've used in the past to maintain strong working relationships, as this will highlight your communication skills and team-oriented attitude.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities under pressure. Practice responses to potential challenges you might face in the role, such as handling customer complaints or ensuring compliance with regulations.