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- Tasks: Lead the ticketing team and manage relationships with GDS providers.
- Company: Join a leading Tour Operator with a dynamic work culture.
- Benefits: Competitive salary up to £45k, hybrid working, and great perks.
- Other info: Exciting opportunity for growth in a fast-paced environment.
- Why this job: Make an impact in the travel industry while advancing your career.
- Qualifications: Experience in ticketing and GDS proficiency required.
The predicted salary is between 40000 - 45000 £ per year.
We’re looking for an experienced Ticketing & Aviation Manager for a super opportunity with a leading Tour Operator, based from either their West London or Birmingham office. The successful candidate will be responsible for the day to day management of our client’s ticketing team, to include building relationships with GDS providers and driving their aviation business forward.
The role will involve liaising with existing e-sales customers, reservations and airlines and will suit an analytical and GDS proficient travel industry professional. Previous experience in a similar role within the travel sector is essential, along with excellent worldwide airline and fares knowledge and a willingness to assist with out-of-hours cover.
In return, our client can offer a competitive salary up to £45k DOE (location dependent) plus benefits. This role can be based out of West London or Birmingham on a hybrid basis. If this role is of interest to you, please apply online.
Role of Ticketing & Aviation Manager:
- The main aspect of the role will be to oversee the ticket department on a daily basis.
- Queue management – ensure all queues are kept up to date including: schedule changes, general, web, re-issues and queues are checked at the end of the day to ensure everything has been actioned for that day.
- Monitor schedule changes and ensure that agents/customers are advised of the changes.
- Make any alterations to bookings, update back-office systems to reflect the changes.
- Ensure tickets/re-issues are issued within the deadlines.
- TINS reports are actioned daily, along with system interfacing monitored.
- Assist with GDS Relationship at operational level.
- Specialist Fare Management, to include cruise fares, NDC, I.T fares, e-global, corporate fares and one way ensure that they are loaded into all GDS systems to include Amadeus, GAL.
- Manage ADM & ACM process from start to finish.
Ticketing & Aviation Manager in Birmingham employer: Succeed Recruitment Solutions
Contact Detail:
Succeed Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ticketing & Aviation Manager in Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at events. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their needs, especially in ticketing and GDS management.
✨Tip Number 3
Don’t just wait for job alerts! Actively reach out to companies you admire, even if they’re not hiring. A well-timed email can put you on their radar for future roles.
✨Tip Number 4
Apply through our website for the best chance of getting noticed. We love seeing candidates who take the initiative to apply directly and show genuine interest in the role!
We think you need these skills to ace Ticketing & Aviation Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Ticketing & Aviation Manager role. Highlight your experience with GDS systems and any relevant achievements in the travel sector. We want to see how you can bring your skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your analytical skills and experience managing ticketing teams, and don’t forget to show your enthusiasm for the position.
Showcase Your Industry Knowledge: We love candidates who know their stuff! Make sure to include any specific knowledge about worldwide airlines and fares in your application. This will demonstrate your expertise and passion for the travel industry.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Succeed Recruitment Solutions
✨Know Your GDS Inside Out
Make sure you brush up on your knowledge of Global Distribution Systems (GDS) like Amadeus and GAL. Be prepared to discuss how you've used these systems in previous roles, as well as any specific challenges you've faced and how you overcame them.
✨Showcase Your Analytical Skills
Since the role requires an analytical mindset, come ready with examples of how you've used data to drive decisions in ticketing or aviation management. Think about specific instances where your analysis led to improved processes or customer satisfaction.
✨Demonstrate Relationship-Building Abilities
This position involves liaising with various stakeholders, so be prepared to talk about how you've built and maintained relationships with airlines, customers, and GDS providers. Share specific examples that highlight your communication skills and ability to collaborate effectively.
✨Prepare for Scenario-Based Questions
Expect questions that put you in real-world scenarios related to ticketing and aviation management. Practice how you would handle schedule changes or customer complaints, and think through your responses to demonstrate your problem-solving skills and industry knowledge.