At a Glance
- Tasks: Create and organise bespoke travel itineraries for groups across the UK and Europe.
- Company: Specialist travel organisation based in vibrant Birmingham city centre.
- Benefits: Competitive salary, commission, and flexible working hours.
- Other info: Fast-paced environment with opportunities for career growth and development.
- Why this job: Join a dynamic team and make unforgettable travel experiences for customers.
- Qualifications: Experience in travel planning and fluency in a second European language preferred.
The predicted salary is between 24300 - 29700 £ per year.
We have a brand new, fabulous opportunity for experienced travel consultants to join a specialist travel organisation based in the heart of Birmingham city centre.
If you’re looking at building a solid career in group travel and are an expert in travel planning and organisation (and ideally have a second European language,) we’d love to hear from you!
In this fast-paced role, you’ll be working with your group leader to create, develop and organise bespoke cultural and tour itineraries to the UK, Europe, and far beyond.
You’ll be the primary contact for your customers throughout the booking journey, providing outstanding customer service and managing every aspect of their trip.
You’ll also liaise with suppliers and ensure that they meet the necessary standards.
On offer is a competitive salary DOE plus commission.
Hours of work are Monday – Thursday 9am – 5.30pm, 9am – 4pm on Friday with reduced hours 10am – 3.30pm during August.
If this role is of interest to you, please apply online.
- Role of
- Group
- Travel
Consultant
- Providing advice about organising tours and travel to different destinations
- Developing travel itineraries and ensuring that all the needs of the customers are met
- Liaising with suppliers to make arrangements for transport, accommodation, and activities.
- Building lasting relationships with customers, evaluating their trips, gathering feedback and ensuring they book again!
- Dealing with payments and general administration tasks
- Dealing with unforeseen issues and involvement in the out-of-hours response rota Skills required for the role:
- Previous travel industry experience and ideally, experience of arranging and selling group tours
- Fluency in at least one other modern European language would be an advantage
- Good attention to detail
- Excellent communication skills, good telephone manner
- Good IT skills
- Enthusiasm, confidence, and flexibility If you’re interested in learning more about this Group Travel Consultant role, please press the apply online button now!
Not for you?
Then please visit our website to view the other exciting roles we have available.
Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs
Group Travel Consultant in Birmingham employer: Succeed Recruitment Solutions
Join a leading luxury travel organisation in Greater Manchester, where you will be part of a dynamic team dedicated to delivering exceptional travel experiences. With a strong focus on employee growth and development, the company offers competitive salaries, comprehensive benefits, and a supportive work culture that values collaboration and innovation. Experience the unique advantage of working in a vibrant city known for its rich cultural heritage and thriving hospitality sector.
Contact Details:
Succeed Recruitment Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Group Travel Consultant in Birmingham
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Succeed Recruitment Solutions who are looking for fresh talent for roles like Group Travel Consultant.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Succeed Recruitment Solutions and give you a leg up for your Group Travel Consultant application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Group Travel Consultant openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Group Travel Consultant in Birmingham
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Group Travel Consultant role at Succeed Recruitment Solutions.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Group Travel Consultant position at Succeed Recruitment Solutions.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Succeed Recruitment Solutions.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Succeed Recruitment Solutions's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Group Travel Consultant.
How to prepare for a job interview at Succeed Recruitment Solutions
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Succeed Recruitment Solutions.
