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- Tasks: Manage ticketing team, build GDS relationships, and oversee daily operations.
- Company: Leading Tour Operator with a dynamic work environment.
- Benefits: Competitive salary up to £45k, hybrid working, and great perks.
- Why this job: Join a vibrant team and drive aviation business forward in the travel industry.
- Qualifications: Experience in ticketing, strong airline knowledge, and analytical skills required.
- Other info: Exciting career growth opportunities in a supportive atmosphere.
The predicted salary is between 40000 - 45000 £ per year.
We’re looking for an experienced Ticketing & Aviation Manager for a super opportunity with a leading Tour Operator, based from either their West London or Birmingham office. The successful candidate will be responsible for the day-to-day management of our client’s ticketing team, to include building relationships with GDS providers and driving their aviation business forward. The role will involve liaising with existing e-sales customers, reservations and airlines and will suit an analytical and GDS proficient travel industry professional. Previous experience in a similar role within the travel sector is essential, along with excellent worldwide airline and fares knowledge and a willingness to assist with out-of-hours cover. In return, our client can offer a competitive salary up to £45k DOE (location dependent) plus benefits. This role can be based out of West London or Birmingham on a hybrid basis.
Role of Ticketing & Aviation Manager:
- The main aspect of the role will be to oversee the ticket department on a daily basis.
- Queue management – ensure all queues are kept up to date including: schedule changes, general, web, re-issues and queues are checked at the end of the day to ensure everything has been actioned for that day.
- Monitor schedule changes and ensure that agents/customers are advised of the changes. Make any alterations to bookings, update back-office systems to reflect the changes.
- Ensure tickets/re-issues are issued within the deadlines.
- TINS reports are actioned daily, along with system interfacing monitored.
- Assist with GDS Relationship at operational level.
- Specialist Fare Management, to include cruise fares, NDC, I.T fares, e-global, corporate fares and one way ensure that they are loaded into all GDS systems to include Amadeus, GAL.
- Manage ADM & ACM process from start to finish.
- In conjunction with the training department conduct and help to co-ordinate airline training for reservations team.
- Manage relationships with E sales customers.
- Advise reservations and aftersales team of any disruptions to airline services that will affect passengers and ensure that contingency plans are followed.
- Cover the OOH emergency line as part of a rota.
Skills required for the role:
- Solid worldwide travel industry knowledge.
- Excellent airline and fares knowledge.
- Project Management and analytical skills.
If you’re interested in learning more about this Ticketing & Aviation Manager opportunity, press the apply online button now!
Aviation & Ticketing Manager: Global Fares Expert employer: Succeed Recruitment Solutions
Contact Detail:
Succeed Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aviation & Ticketing Manager: Global Fares Expert
✨Network Like a Pro
Get out there and connect with people in the travel industry! Attend events, join online forums, and don’t be shy about reaching out to former colleagues or industry contacts. Building relationships can open doors to opportunities that aren’t even advertised.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your GDS proficiency and analytical skills. Share specific examples of how you've successfully managed ticketing teams or handled complex fare issues. This will show them you’re the right fit for the role!
✨Be Ready for the Unexpected
In the travel industry, things can change quickly. Be prepared to discuss how you handle disruptions or schedule changes during interviews. Employers love candidates who can think on their feet and have contingency plans ready to go!
✨Apply Through Our Website
If this Ticketing & Aviation Manager role sounds like your cup of tea, don’t hesitate! Apply through our website for a smoother application process. Plus, we’ve got loads of other exciting roles waiting for you to check out!
We think you need these skills to ace Aviation & Ticketing Manager: Global Fares Expert
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Aviation & Ticketing Manager. Highlight your experience in ticketing, GDS proficiency, and any relevant analytical skills. We want to see how your background fits perfectly with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences in the travel sector and how they relate to the responsibilities outlined in the job description.
Showcase Your Industry Knowledge: We’re keen on candidates who have solid worldwide travel industry knowledge. In your application, mention any specific airline or fare management experience you have, especially with GDS systems like Amadeus. This will help us see your expertise right away!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, you can check out other roles we have available while you’re there!
How to prepare for a job interview at Succeed Recruitment Solutions
✨Know Your GDS Inside Out
Make sure you brush up on your knowledge of Global Distribution Systems (GDS) like Amadeus and GAL. Be prepared to discuss how you've used these systems in previous roles, as well as any specific challenges you've faced and how you overcame them.
✨Showcase Your Analytical Skills
Since the role requires strong analytical skills, come ready with examples of how you've used data to drive decisions in ticketing or aviation management. Think about specific instances where your analysis led to improved processes or customer satisfaction.
✨Demonstrate Relationship Management
This position involves liaising with various stakeholders, so be prepared to talk about how you've built and maintained relationships with airlines, e-sales customers, and your team. Share specific examples that highlight your communication and negotiation skills.
✨Prepare for Scenario Questions
Expect questions that put you in real-world scenarios, such as handling schedule changes or managing a ticketing crisis. Practice articulating your thought process and decision-making steps clearly, showing how you would handle these situations effectively.