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For Companies At a Glance
- Tasks: Lead a team to deliver top-notch customer service and manage store operations.
- Company: Join Subway, the world's largest sandwich chain with over 41,000 stores globally.
- Benefits: Enjoy excellent career development opportunities and a supportive work environment.
- Why this job: Be part of a dynamic team in a fast-paced setting that values hard work and dedication.
- Qualifications: No specific qualifications required; just bring your passion for customer service!
- Other info: This role is with an independently franchised store, offering unique growth potential.
The predicted salary is between 28800 - 42000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Closing Date: 30/04/2026
The Store Manager is at the heart of the operation and our franchisees are always looking for new talent to lead the teams that help the Subway® brand to be the first choice for those who want to enjoy quick and nutritious meals.
Working as a Store Manager in a Subway® franchise is a challenging role but one that is highly rewarding. Subway® franchisees are proud of their hard‑working staff and are able to offer fantastic career path opportunities to truly develop your career.
Interested in a career in food retail sales?
Passionate about customer service?
Looking to work in a leading global franchise?
With over 41,000 stores, the Subway® brand is the largest sandwich chain in the world. Due to continued growth across the UK our Franchisees are looking to recruit motivated and driven team members to join the Subway® brand.
The Store Manager is at the heart of the operation and our Franchisees are always looking for new talent to lead the teams that help the Subway® brand to be the first choice for those who want to enjoy quick and nutritious meals.
About The Role
You may currently be working as a Catering Manager, Store Manager or Restaurant Manager – or maybe you\’re an experienced Supervisor, Assistant Manager or Deputy Manager looking to progress your career. If you have management experience in a fast-paced retail environment, then we want to hear from you!
You will be primarily responsible for the success of your store – from store sales and profitability to the provision of first class customer service and operational excellence.
Key Responsibilities Include:
- Recruitment /induction and training/development of employees in line with the Subway® brand\’s training requirements – you will lead by example!
- Creating and managing the staff schedule
- Checking in deliveries, order matching and daily banking
- Prepare required paperwork in relation to stock and sales. Prepare employee pay and timesheets
- Manage cash balances and minimise wastage
- Ensure 100% compliance in accordance to Subway® and council guidelines
- Perform inventory management and stock control including weekly stock take and reports
- Analyse the Weekly Sales & Inventory Report to improve the business
- Direct and undertake housekeeping activities such as maintaining store cleanliness and presentation
- Implement in store marketing material and POP in line with campaigns
- Ensure safety procedures are followed to prevent injury
- Provide a safe work environment for employees and customers
- Promote and encourage a high level of customer service amongst employees
- Handle unresolved and/or escalated customer complaints
- Deliver a high standard of service when dealing with products, sales, enquiries and catering for customer needs.
Working as a Store Manager in a Subway® franchise is a challenging role but one that is highly rewarding. Subway® Franchisees are proud of their hard‑working staff and are able to offer fantastic career path opportunities to truly develop your career.
Please be aware that stores are independent franchises. All applications are sent to the franchise owner or operator.
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Store Manager employer: Subway
Contact Detail:
Subway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with the Subway brand and its values. Understanding their commitment to customer service and quality will help you align your approach during interviews and discussions with franchise owners.
✨Tip Number 2
Network with current or former Subway Store Managers. They can provide valuable insights into the role and share tips on what franchisees look for in a candidate, giving you an edge in your application process.
✨Tip Number 3
Prepare to discuss your leadership style and experience in managing teams. Highlight specific examples of how you've successfully led a team in a fast-paced environment, as this is crucial for a Store Manager role.
✨Tip Number 4
Showcase your problem-solving skills by preparing scenarios where you've handled customer complaints or operational challenges effectively. This will demonstrate your capability to maintain high customer service standards.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Store Manager at Subway. Highlight your relevant experience in retail management and customer service in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership abilities, experience in training staff, and any achievements in sales or customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food retail and customer service. Mention specific examples of how you've successfully managed teams or improved store performance in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Subway
✨Show Your Leadership Skills
As a Store Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Share examples of how you've successfully managed teams in the past, focusing on recruitment, training, and motivating staff.
✨Understand the Brand
Familiarise yourself with Subway's values, menu, and customer service standards. Showing that you understand what makes Subway unique will impress the interviewers and demonstrate your commitment to the brand.
✨Prepare for Scenario Questions
Expect questions about handling difficult situations, such as customer complaints or staff conflicts. Prepare specific examples from your previous experience that showcase your problem-solving skills and ability to maintain high customer service standards.
✨Highlight Your Financial Acumen
Since the role involves managing store profitability and cash balances, be ready to discuss your experience with budgeting, inventory management, and financial reporting. This will show that you can contribute to the store's success beyond just customer service.