Store Manager

Store Manager

Seaham Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to ensure store success and uphold Subway's reputation.
  • Company: Join Subway, the largest sandwich chain with over 41,000 stores globally.
  • Benefits: Enjoy excellent career development opportunities and a supportive work environment.
  • Why this job: Be part of a dynamic team in a leading global franchise focused on customer service.
  • Qualifications: Passion for food retail and strong leadership skills are essential.
  • Other info: Franchise-owned stores mean your application goes directly to the owner.

The predicted salary is between 28800 - 42000 £ per year.

This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.

Closing Date: 31/05/2025

The Store Manager is at the heart of the operation, with franchisees seeking talented individuals to lead teams and uphold the Subway brand\’s reputation for quick, nutritious meals.

Working as a Subway Store Manager is challenging but rewarding. Franchisees value their staff and offer excellent career development opportunities.

Interested in a career in food retail sales?
Passionate about customer service?
Looking to work in a leading global franchise?

With over 41,000 stores worldwide, Subway is the largest sandwich chain. Due to growth across the UK, franchisees are recruiting motivated team members to join the Subway family.

The Store Manager oversees store success, including sales, profitability, customer service, and operational excellence.

Key Responsibilities Include:

  • Recruiting, inducting, and training staff in line with Subway standards—lead by example!
  • Creating and managing staff schedules
  • Checking deliveries, matching orders, and managing daily banking
  • Preparing paperwork related to stock and sales, employee pay, and timesheets
  • Managing cash flow and minimizing wastage
  • Ensuring compliance with Subway and local regulations
  • Inventory management, stock control, weekly stock takes, and reporting
  • Analyzing sales and inventory data to improve business performance
  • Maintaining store cleanliness and presentation
  • Implementing in-store marketing and promotional materials
  • Following safety procedures to prevent injuries
  • Providing a safe environment for staff and customers
  • Encouraging high customer service standards among staff
  • Handling escalated customer complaints
  • Delivering excellent service in all customer interactions

While the role is demanding, it offers significant career development. Franchisees are proud of their staff and support your growth within the company.

Please note: Stores are independently owned franchises. All applications are directed to the franchise owner or operator.

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Store Manager employer: Subway

As a Store Manager at Subway, you will be part of a dynamic and supportive work environment that prioritises employee growth and development. With a strong emphasis on career advancement, franchisees are committed to nurturing talent and fostering a culture of excellence in customer service. Join a globally recognised brand that values its team members and offers unique opportunities for meaningful contributions in the fast-paced food retail sector.
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Contact Detail:

Subway Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager

✨Tip Number 1

Familiarise yourself with the Subway brand and its values. Understanding their commitment to quick, nutritious meals will help you align your experience and passion for customer service with what they are looking for in a Store Manager.

✨Tip Number 2

Highlight your leadership skills during any interactions. As a Store Manager, you'll be responsible for recruiting and training staff, so showcasing your ability to lead by example and motivate a team will set you apart from other candidates.

✨Tip Number 3

Prepare to discuss your experience with inventory management and sales analysis. Being able to demonstrate how you've successfully managed stock control and improved business performance in previous roles will resonate well with franchise owners.

✨Tip Number 4

Be ready to share examples of how you've handled customer complaints effectively. Since maintaining high customer service standards is crucial for this role, having specific instances where you've turned a negative experience into a positive one will show your capability.

We think you need these skills to ace Store Manager

Leadership Skills
Customer Service Excellence
Staff Recruitment and Training
Inventory Management
Sales Analysis
Operational Excellence
Cash Flow Management
Problem-Solving Skills
Communication Skills
Time Management
Attention to Detail
Compliance Knowledge
Team Motivation
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Store Manager position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.

Tailor Your CV: Highlight relevant experience in food retail or management roles in your CV. Use specific examples that demonstrate your leadership skills, customer service excellence, and ability to manage operations effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the Subway brand. Mention how your values align with the company's mission and how you can contribute to their success.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Subway

✨Show Your Passion for Customer Service

As a Store Manager, you'll be leading a team that prioritises customer satisfaction. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to the Subway brand's values.

✨Highlight Your Leadership Skills

Franchisees are looking for someone who can lead by example. Discuss your experience in recruiting, training, and managing teams. Share specific instances where you successfully motivated staff or improved team performance.

✨Understand the Business Metrics

Familiarise yourself with key performance indicators relevant to retail management, such as sales figures, inventory control, and cash flow management. Being able to discuss these metrics will show that you understand what drives success in a store environment.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities, especially regarding customer complaints or operational challenges. Prepare scenarios from your past experiences where you effectively handled difficult situations, showcasing your ability to maintain high standards under pressure.

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