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For Companies At a Glance
- Tasks: Lead a team to ensure top-notch customer service and store success.
- Company: Join Subway, the world's largest sandwich chain with over 41,000 stores globally.
- Benefits: Enjoy career growth opportunities and be part of a supportive franchise culture.
- Why this job: Perfect for those passionate about food retail and customer service in a dynamic environment.
- Qualifications: Management experience in fast-paced retail is essential; all backgrounds welcome!
- Other info: Independent franchises mean your application goes directly to the franchise owner.
The predicted salary is between 28800 - 42000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Closing Date: 01/04/2026
The Store Manager is at the heart of the operation and our franchisees are always looking for new talent to lead the teams that help the Subway brand to be the first choice for those who want to enjoy quick and nutritious meals. Working as a Store Manager in a Subway franchise is a challenging role but one that is highly rewarding. Subway franchisees are proud of their hard-working staff and are able to offer fantastic career path opportunities to truly develop your career.
Interested in a career in food retail sales? Passionate about customer service? Looking to work in a leading global franchise? With over 41,000 stores, the Subway brand is the largest sandwich chain in the world. Due to continued growth across the UK our Franchisees are looking to recruit motivated and driven team members to join the Subway brand.
About The Role
You may currently be working as a Catering Manager, Store Manager or Restaurant Manager - or maybe you're an experienced Supervisor, Assistant Manager or Deputy Manager looking to progress your career. If you have management experience in a fast-paced retail environment, then we want to hear from you!
You will be primarily responsible for the success of your store - from store sales and profitability to the provision of first class customer service and operational excellence.
Key Responsibilities Include:
- Recruitment, induction and training/development of employees in line with the Subway brand's training requirements - you will lead by example!
- Creating and managing the staff schedule
- Checking in deliveries, order matching and daily banking
- Prepare required paperwork in relation to stock and sales.
- Prepare employee pay and timesheets
- Manage cash balances and minimise wastage
- Ensure 100% compliance in accordance to Subway and council guidelines
- Perform inventory management and stock control including weekly stock take and reports
- Analyse the Weekly Sales & Inventory Report to improve the business
- Direct and undertake housekeeping activities such as maintaining store cleanliness and presentation
- Implement in store marketing material and POP in line with campaigns
- Ensure safety procedures are followed to prevent injury
- Provide a safe work environment for employees and customers
- Promote and encourage a high level of customer service amongst employees
- Handle unresolved and/or escalated customer complaints
- Deliver a high standard of service when dealing with products, sales, enquiries and catering for customer needs.
Please be aware that stores are independent franchises. All applications are sent to the franchise owner or operator.
Store Manager employer: Subway
Contact Detail:
Subway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with the Subway brand and its values. Understanding their commitment to customer service and quality will help you align your approach during interviews and discussions with franchise owners.
✨Tip Number 2
Network with current or former Subway Store Managers. They can provide valuable insights into the role and share tips on what franchisees look for in a candidate, giving you an edge in your application process.
✨Tip Number 3
Prepare to discuss your management experience in detail. Be ready to share specific examples of how you've successfully led teams, handled customer complaints, and improved store performance in previous roles.
✨Tip Number 4
Showcase your passion for food retail and customer service during any interactions. Whether it's in an interview or a casual conversation, expressing genuine enthusiasm for the role can make a lasting impression on franchise owners.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, customer service, and team leadership. Use specific examples that demonstrate your ability to manage a store effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Subway brand and your understanding of the fast-paced retail environment. Mention any previous experience in similar roles and how you can contribute to the success of the franchise.
Highlight Key Skills: Emphasise skills such as staff training, inventory management, and customer service excellence. These are crucial for a Store Manager role and should be clearly outlined in your application.
Follow Up: After submitting your application, consider following up with a polite email to express your continued interest in the position. This shows initiative and enthusiasm for the role.
How to prepare for a job interview at Subway
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities. Share specific examples of how you've successfully managed teams in the past, highlighting your approach to training and motivating staff.
✨Understand the Brand
Familiarise yourself with the Subway brand and its values. Be prepared to discuss how you can embody these values in your management style and how you would promote them within your team.
✨Prepare for Operational Questions
Expect questions about inventory management, sales analysis, and customer service. Brush up on your knowledge of these areas and be ready to provide examples of how you've handled similar responsibilities in previous roles.
✨Demonstrate Customer Service Excellence
Customer service is key in this role. Prepare to discuss how you've dealt with customer complaints and ensured high levels of satisfaction in your previous positions. Highlight any strategies you've implemented to improve customer experience.
