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For Companies At a Glance
- Tasks: Lead a team to ensure top-notch customer service and store success.
- Company: Join Subway, the world's largest sandwich chain with over 41,000 stores globally.
- Benefits: Enjoy career growth opportunities and be part of a supportive franchise culture.
- Why this job: This role offers a chance to develop your leadership skills in a fast-paced environment.
- Qualifications: Management experience in retail or food service is essential; passion for customer service is a must.
- Other info: Independent franchises mean your application goes directly to the franchise owner.
The predicted salary is between 28800 - 43200 £ per year.
The Store Manager is at the heart of the operation and our franchisees are always looking for new talent to lead the teams that help the Subway brand to be the first choice for those who want to enjoy quick and nutritious meals. Working as a Store Manager in a Subway franchise is a challenging role but one that is highly rewarding. Subway franchisees are proud of their hard-working staff and are able to offer fantastic career path opportunities to truly develop your career.
Interested in a career in food retail sales? Passionate about customer service? Looking to work in a leading global franchise? With over 41,000 stores, the Subway brand is the largest sandwich chain in the world. Due to continued growth across the UK our Franchisees are looking to recruit motivated and driven team members to join the Subway brand.
About The Role
You may currently be working as a Catering Manager, Store Manager or Restaurant Manager - or maybe you’re an experienced Supervisor, Assistant Manager or Deputy Manager looking to progress your career. If you have management experience in a fast-paced retail environment, then we want to hear from you! You will be primarily responsible for the success of your store - from store sales and profitability to the provision of first class customer service and operational excellence.
Key Responsibilities Include:
- Recruitment, induction, and training/development of employees in line with the Subway brand's training requirements - you will lead by example!
- Creating and managing the staff schedule
- Checking in deliveries, order matching, and daily banking
- Prepare required paperwork in relation to stock and sales.
- Prepare employee pay and timesheets
- Manage cash balances and minimise wastage
- Ensure 100% compliance in accordance to Subway and council guidelines
- Perform inventory management and stock control including weekly stock take and reports
- Analyse the Weekly Sales & Inventory Report to improve the business
- Direct and undertake housekeeping activities such as maintaining store cleanliness and presentation
- Implement in store marketing material and POP in line with campaigns
- Ensure safety procedures are followed to prevent injury
- Provide a safe work environment for employees and customers
- Promote and encourage a high level of customer service amongst employees
- Handle unresolved and/or escalated customer complaints
- Deliver a high standard of service when dealing with products, sales, enquiries and catering for customer needs.
Please be aware that stores are independent franchises. All applications are sent to the franchise owner or operator.
Store Manager employer: Subway
Contact Detail:
Subway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with the Subway brand and its values. Understanding their commitment to customer service and quality will help you align your experience with what they are looking for in a Store Manager.
✨Tip Number 2
Network with current or former Subway employees. They can provide valuable insights into the company culture and expectations, which can give you an edge during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams in fast-paced environments. Highlighting your leadership skills and ability to drive sales will resonate well with franchise owners.
✨Tip Number 4
Showcase your passion for food retail and customer service during any interactions. Enthusiasm can set you apart from other candidates and demonstrate your commitment to the role.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, customer service, and team leadership. Use specific examples that demonstrate your ability to manage a fast-paced environment and improve store performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Subway brand and your understanding of the role. Mention your management experience and how it aligns with the responsibilities outlined in the job description.
Highlight Key Skills: Emphasise skills such as recruitment, training, inventory management, and customer service excellence. These are crucial for a Store Manager role and should be clearly articulated in both your CV and cover letter.
Follow Application Instructions: Ensure you follow any specific application instructions provided by the franchise owner. This may include submitting documents in a particular format or including additional information about your availability.
How to prepare for a job interview at Subway
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities. Share specific examples of how you've successfully managed teams in the past, highlighting your approach to training and motivating staff.
✨Understand the Brand
Familiarise yourself with Subway's values and mission. During the interview, express your passion for the brand and how you can contribute to its success. This shows that you're not just looking for any job, but are genuinely interested in being part of the Subway family.
✨Prepare for Operational Questions
Expect questions about inventory management, sales analysis, and customer service strategies. Be ready to discuss how you've handled similar responsibilities in previous roles, and think of ways to improve operational efficiency in a fast-paced environment.
✨Demonstrate Customer Service Excellence
Customer service is key in this role. Prepare to discuss how you've dealt with customer complaints and ensured high levels of satisfaction. Providing concrete examples will illustrate your commitment to excellent service and your ability to handle challenging situations.
