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For Companies At a Glance
- Tasks: Lead a team to ensure top-notch customer service and store success.
- Company: Join Subway, the world's largest sandwich chain with over 41,000 stores globally.
- Benefits: Enjoy career growth opportunities and be part of a supportive franchise culture.
- Why this job: This role offers a chance to make an impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Management experience in retail or food service is essential; passion for customer service is a must!
- Other info: Independent franchises mean your application goes directly to the franchise owner.
The predicted salary is between 28800 - 43200 £ per year.
The Store Manager is at the heart of the operation and our franchisees are always looking for new talent to lead the teams that help the Subway brand to be the first choice for those who want to enjoy quick and nutritious meals. Working as a Store Manager in a Subway franchise is a challenging role but one that is highly rewarding. Subway franchisees are proud of their hard-working staff and are able to offer fantastic career path opportunities to truly develop your career.
Interested in a career in food retail sales? Passionate about customer service? Looking to work in a leading global franchise? With over 41,000 stores, the Subway brand is the largest sandwich chain in the world. Due to continued growth across the UK, our Franchisees are looking to recruit motivated and driven team members to join the Subway brand.
About The Role
You may currently be working as a Catering Manager, Store Manager or Restaurant Manager - or maybe you’re an experienced Supervisor, Assistant Manager or Deputy Manager looking to progress your career. If you have management experience in a fast-paced retail environment, then we want to hear from you! You will be primarily responsible for the success of your store - from store sales and profitability to the provision of first-class customer service and operational excellence.
Key Responsibilities Include:
- Recruitment, induction, and training/development of employees in line with the Subway brand's training requirements - you will lead by example!
- Creating and managing the staff schedule.
- Checking in deliveries, order matching, and daily banking.
- Preparing required paperwork in relation to stock and sales.
- Preparing employee pay and timesheets.
- Managing cash balances and minimizing wastage.
- Ensuring 100% compliance in accordance with Subway and council guidelines.
- Performing inventory management and stock control including weekly stock take and reports.
- Analyzing the Weekly Sales & Inventory Report to improve the business.
- Directing and undertaking housekeeping activities such as maintaining store cleanliness and presentation.
- Implementing in-store marketing material and POP in line with campaigns.
- Ensuring safety procedures are followed to prevent injury.
- Providing a safe work environment for employees and customers.
- Promoting and encouraging a high level of customer service amongst employees.
- Handling unresolved and/or escalated customer complaints.
- Delivering a high standard of service when dealing with products, sales, enquiries, and catering for customer needs.
Please be aware that stores are independent franchises. All applications are sent to the franchise owner or operator.
Store Manager employer: Subway
Contact Detail:
Subway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with the Subway brand and its values. Understanding their commitment to customer service and quality will help you align your approach during interviews and discussions with franchise owners.
✨Tip Number 2
Network with current or former Subway Store Managers. They can provide valuable insights into the role and share tips on what franchisees look for in a candidate, giving you an edge in your application process.
✨Tip Number 3
Prepare to discuss your management experience in detail. Be ready to share specific examples of how you've successfully led teams, handled customer complaints, and improved store performance in previous roles.
✨Tip Number 4
Showcase your passion for food retail and customer service during any interactions. Whether it's through casual conversations or formal interviews, expressing genuine enthusiasm can make a lasting impression on potential employers.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management or customer service. Use specific examples that demonstrate your leadership skills and ability to drive sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Subway brand and your understanding of the fast-paced retail environment. Mention any specific achievements in previous roles that align with the responsibilities of a Store Manager.
Highlight Relevant Skills: Emphasise skills such as team leadership, inventory management, and customer service excellence. These are crucial for the role and should be clearly articulated in both your CV and cover letter.
Follow Application Instructions: Ensure you follow all application instructions provided by the franchise owner. This may include submitting specific documents or answering particular questions. Attention to detail is key!
How to prepare for a job interview at Subway
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities. Share specific examples from your past experiences where you successfully managed a team, resolved conflicts, or motivated staff to achieve targets.
✨Understand the Subway Brand
Familiarise yourself with the Subway brand and its values. Be prepared to discuss how you can contribute to maintaining the brand's reputation for quality and customer service. This shows your genuine interest in the role and the company.
✨Prepare for Operational Questions
Expect questions related to store operations, such as inventory management and staff scheduling. Brush up on your knowledge of these areas and be ready to discuss how you would handle specific scenarios that may arise in a fast-paced retail environment.
✨Demonstrate Customer Service Excellence
Customer service is key in this role. Prepare to share examples of how you've handled customer complaints or gone above and beyond to ensure customer satisfaction. This will highlight your commitment to providing first-class service.
