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For Companies At a Glance
- Tasks: Lead a team to ensure top-notch customer service and store success.
- Company: Join Subway, the world's largest sandwich chain with over 41,000 stores globally.
- Benefits: Enjoy career growth opportunities and be part of a supportive franchise culture.
- Why this job: Perfect for those passionate about food retail and customer service in a dynamic environment.
- Qualifications: Management experience in fast-paced retail is essential; supervisory roles welcome.
- Other info: Independent franchises mean your application goes directly to the franchise owner.
The predicted salary is between 30000 - 42000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Closing Date: 30/05/2025
The Store Manager is at the heart of the operation and our franchisees are always looking for new talent to lead the teams that help the Subway brand to be the first choice for those who want to enjoy quick and nutritious meals. Working as a Store Manager in a Subway franchise is a challenging role but one that is highly rewarding. Subway franchisees are proud of their hard-working staff and are able to offer fantastic career path opportunities to truly develop your career.
Interested in a career in food retail sales? Passionate about customer service? Looking to work in a leading global franchise? With over 41,000 stores, the Subway brand is the largest sandwich chain in the world. Due to continued growth across the UK, our Franchisees are looking to recruit motivated and driven team members to join the Subway brand.
About The Role
You may currently be working as a Catering Manager, Store Manager or Restaurant Manager - or maybe you're an experienced Supervisor, Assistant Manager or Deputy Manager looking to progress your career. If you have management experience in a fast-paced retail environment, then we want to hear from you!
You will be primarily responsible for the success of your store - from store sales and profitability to the provision of first class customer service and operational excellence.
Key Responsibilities Include:
- Recruitment, induction, and training/development of employees in line with the Subway brand's training requirements - you will lead by example!
- Creating and managing the staff schedule
- Checking in deliveries, order matching, and daily banking
- Preparing required paperwork in relation to stock and sales, including employee pay and timesheets
- Managing cash balances and minimizing wastage
- Ensuring 100% compliance in accordance with Subway and council guidelines
- Performing inventory management and stock control including weekly stock take and reports
- Analyzing the Weekly Sales & Inventory Report to improve the business
- Directing and undertaking housekeeping activities such as maintaining store cleanliness and presentation
- Implementing in-store marketing material and POP in line with campaigns
- Ensuring safety procedures are followed to prevent injury
- Providing a safe work environment for employees and customers
- Promoting and encouraging a high level of customer service amongst employees
- Handling unresolved and/or escalated customer complaints
- Delivering a high standard of service when dealing with products, sales, enquiries, and catering for customer needs.
Please be aware that stores are independent franchises. All applications are sent to the franchise owner or operator.
Store Manager employer: Subway
Contact Detail:
Subway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with the Subway brand and its values. Understanding their commitment to customer service and quality will help you align your management style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Network with current or former Subway employees. They can provide insights into the company culture and what franchise owners are looking for in a Store Manager, giving you an edge during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams in fast-paced environments. Highlighting your leadership skills and ability to drive sales will resonate well with franchise owners.
✨Tip Number 4
Showcase your understanding of inventory management and operational excellence. Being able to discuss strategies you've implemented in previous roles to minimise waste and maximise profitability will demonstrate your readiness for the role.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, customer service, and team leadership. Use specific examples that demonstrate your ability to manage a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Subway brand and your understanding of the role. Mention any previous experience in food retail or similar environments and how it has prepared you for this position.
Highlight Key Skills: Emphasise skills that are crucial for a Store Manager, such as recruitment, training, inventory management, and customer service excellence. Use bullet points for clarity and impact.
Follow Application Instructions: Ensure you follow all application instructions provided by the franchise owner. This may include submitting specific documents or answering particular questions. Attention to detail is key!
How to prepare for a job interview at Subway
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities. Share examples of how you've successfully managed teams in the past, focusing on recruitment, training, and motivating staff.
✨Understand the Brand
Familiarise yourself with the Subway brand and its values. Be prepared to discuss how you can contribute to maintaining the brand's reputation for quality and customer service, as well as any ideas you have for enhancing the customer experience.
✨Prepare for Operational Questions
Expect questions about inventory management, cash handling, and compliance with health and safety regulations. Brush up on your knowledge of these areas and be ready to explain how you've handled similar responsibilities in previous roles.
✨Demonstrate Customer Service Excellence
Customer service is key in this role. Prepare to discuss specific instances where you've resolved customer complaints or improved service standards. Highlight your commitment to creating a positive shopping experience for customers.
