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For Companies At a Glance
- Tasks: Lead a team to ensure top-notch customer service and store success.
- Company: Join Subway, the world's largest sandwich chain with over 41,000 stores globally.
- Benefits: Enjoy career growth opportunities and a supportive work environment.
- Why this job: Be part of a dynamic team in a fast-paced retail setting with a focus on customer satisfaction.
- Qualifications: Management experience in retail or food service is essential.
- Other info: Applications go directly to independent franchise owners.
The predicted salary is between 28800 - 43200 £ per year.
The Store Manager is at the heart of the operation and our franchisees are always looking for new talent to lead the teams that help the Subway brand to be the first choice for those who want to enjoy quick and nutritious meals. Working as a Store Manager in a Subway franchise is a challenging role but one that is highly rewarding. Subway franchisees are proud of their hard-working staff and are able to offer fantastic career path opportunities to truly develop your career.
Interested in a career in food retail sales? Passionate about customer service? Looking to work in a leading global franchise? With over 41,000 stores, the Subway brand is the largest sandwich chain in the world. Due to continued growth across the UK, our franchisees are looking to recruit motivated and driven team members to join the Subway brand.
About The Role
You may currently be working as a Catering Manager, Store Manager, or Restaurant Manager - or maybe you're an experienced Supervisor, Assistant Manager, or Deputy Manager looking to progress your career. If you have management experience in a fast-paced retail environment, then we want to hear from you! You will be primarily responsible for the success of your store - from store sales and profitability to the provision of first-class customer service and operational excellence.
Key Responsibilities Include:
- Recruitment, induction, and training/development of employees in line with the Subway brand's training requirements - you will lead by example!
- Creating and managing the staff schedule
- Checking in deliveries, order matching, and daily banking
- Prepare required paperwork in relation to stock and sales.
- Prepare employee pay and timesheets
- Manage cash balances and minimize wastage
- Ensure 100% compliance in accordance with Subway and council guidelines
- Perform inventory management and stock control including weekly stock take and reports
- Analyse the Weekly Sales & Inventory Report to improve the business
- Direct and undertake housekeeping activities such as maintaining store cleanliness and presentation
- Implement in-store marketing material and POP in line with campaigns
- Ensure safety procedures are followed to prevent injury
- Provide a safe work environment for employees and customers
- Promote and encourage a high level of customer service amongst employees
- Handle unresolved and/or escalated customer complaints
- Deliver a high standard of service when dealing with products, sales, enquiries, and catering for customer needs.
Please be aware that stores are independent franchises. All applications are sent to the franchise owner or operator.
Store Manager employer: Subway
Contact Detail:
Subway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with the Subway brand and its values. Understanding their commitment to customer service and quality will help you align your approach during interviews and discussions with franchise owners.
✨Tip Number 2
Network with current or former Subway Store Managers. They can provide valuable insights into the role and share tips on what franchisees look for in a candidate, giving you an edge in your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams in fast-paced environments. Highlighting your leadership skills and ability to drive sales will resonate well with potential employers.
✨Tip Number 4
Stay updated on industry trends in food retail and customer service. Being knowledgeable about current practices and innovations can demonstrate your passion for the role and your commitment to continuous improvement.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, customer service, and team leadership. Use specific examples that demonstrate your ability to manage a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Subway brand and your understanding of the role. Mention any previous experience in food retail or similar environments and how it has prepared you for this position.
Highlight Key Skills: Emphasise skills that are crucial for a Store Manager, such as recruitment, training, inventory management, and customer service excellence. Use bullet points for clarity and impact.
Follow Application Instructions: Ensure you follow all application instructions provided by the franchise owner. This may include submitting specific documents or answering particular questions. Attention to detail is key!
How to prepare for a job interview at Subway
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities. Share specific examples of how you've successfully managed teams in the past, highlighting your approach to training and motivating staff.
✨Understand the Subway Brand
Familiarise yourself with the Subway brand and its values. Be prepared to discuss how you can contribute to maintaining the brand's reputation for quality and customer service, as well as any ideas you have for enhancing the customer experience.
✨Prepare for Operational Questions
Expect questions about inventory management, sales analysis, and compliance with guidelines. Brush up on your knowledge of these areas and be ready to discuss how you've handled similar responsibilities in previous roles.
✨Demonstrate Customer Service Excellence
Customer service is key in this role. Prepare to share examples of how you've resolved customer complaints or improved service standards in your previous positions. This will show your commitment to providing a high level of service.
