At a Glance
- Tasks: Lead a team to ensure excellent customer service and operational success.
- Company: Join Subway, the world's largest sandwich chain with over 41,000 stores globally.
- Benefits: Enjoy career development opportunities and a supportive work environment.
- Why this job: Be part of a dynamic team in a fast-paced, rewarding role with growth potential.
- Qualifications: No specific qualifications required; just a passion for customer service and leadership.
- Other info: Independent franchise; applications go directly to the franchise owner.
The predicted salary is between 28800 - 42000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Closing Date: 27/08/2025
The Store Manager is at the heart of the operation, and our franchisees are always looking for new talent to lead the teams that help the Subway brand to be the first choice for those who want to enjoy quick and nutritious meals.
Working as a Store Manager in a Subway franchise is a challenging but highly rewarding role. Subway franchisees are proud of their hardworking staff and offer excellent career development opportunities to advance your career.
Interested in a career in food retail sales?
Passionate about customer service?
Looking to work in a leading global franchise?
With over 41,000 stores, Subway is the largest sandwich chain in the world. Due to continued growth across the UK, our franchisees are seeking motivated and driven team members to join the Subway brand.
The Store Manager plays a vital role in the store\’s success, overseeing sales, profitability, customer service, and operational excellence.
Key Responsibilities Include:
- Recruitment, induction, and training/development of staff in line with Subway\’s standards—lead by example!
- Creating and managing staff schedules
- Checking deliveries, matching orders, and handling daily banking
- Preparing stock and sales paperwork, employee pay, and timesheets
- Managing cash balances and minimizing wastage
- Ensuring 100% compliance with Subway and local regulations
- Inventory management, stock control, weekly stock takes, and reporting
- Analyzing sales and inventory reports to improve business performance
- Maintaining store cleanliness and presentation
- Implementing in-store marketing materials and point-of-purchase displays in line with campaigns
- Ensuring safety procedures are followed to prevent injuries
- Providing a safe environment for employees and customers
- Encouraging high levels of customer service among staff
- Handling escalated customer complaints
- Delivering excellent service in product handling, sales, and catering to customer needs
Working as a Store Manager in a Subway franchise is a challenging but rewarding role. Our franchisees value their dedicated staff and offer excellent career development opportunities.
Please note that stores are independent franchises. All applications are directed to the franchise owner or operator.
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Store Manager employer: Subway
Contact Detail:
Subway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Subway's brand values and operational standards. Understanding what makes Subway unique will help you demonstrate your alignment with their mission during any interviews or discussions.
✨Tip Number 2
Network with current or former Subway employees to gain insights into the role of a Store Manager. They can provide valuable information about the day-to-day responsibilities and what franchise owners look for in a candidate.
✨Tip Number 3
Prepare to discuss your leadership style and how you motivate teams. As a Store Manager, you'll need to lead by example, so think of specific instances where you've successfully managed a team or improved customer service.
✨Tip Number 4
Research the local market and competition. Being knowledgeable about the food retail landscape in your area will show your potential employer that you're proactive and ready to drive sales and profitability.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Store Manager at Subway. Highlight your relevant experience in customer service, team leadership, and operational management in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your achievements in previous roles, particularly those related to recruitment, training, and sales management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and food retail. Use specific examples from your past experiences to demonstrate how you can contribute to the success of the Subway franchise.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Subway
✨Show Your Leadership Skills
As a Store Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Share examples of how you've successfully managed teams in the past, focusing on recruitment, training, and motivating staff.
✨Understand the Brand
Familiarise yourself with Subway's values, mission, and menu offerings. Showing that you understand the brand and its commitment to customer service will impress the interviewers and show your genuine interest in the role.
✨Prepare for Operational Questions
Expect questions about inventory management, sales analysis, and compliance with regulations. Be ready to discuss your experience in these areas and how you can contribute to the store's operational excellence.
✨Demonstrate Customer Service Passion
Customer service is key in this role. Prepare to share specific instances where you've gone above and beyond to ensure customer satisfaction. This will highlight your commitment to maintaining high service standards.