Overview
As a Subway Shift Supervisor/Team Leader you will be the face of the Subway brand, with a winning smile, warmth and friendly attitude you will ensure that your team show motivation and make fantastic sandwiches quickly, efficiently and just how the customer likes it! With a great attitude and a love of customer service you will delight in making fresh, quality sandwiches for your customers and motivating your team to do the same.
Managing a shift in this busy team, you will be using your initiative to make decisions and enjoy this fast-paced food environment. You will enjoy supervising a team and directing them on your shift, actively managing customer satisfaction, product quality and overall store performance.
As a Subway Shift Supervisor/Team Leader you will be a flexible, reliable, motivated individual ideally with previous shift management experience.
Responsibilities
Responsibilities of a Subway Shift Supervisor/Team Leader
- Providing excellent customer service
- Food preparation
- Managing food safety
- Paperwork & Cash handling
- Cleaning to a high standard
- Carrying out tasks as assigned by Senior Management
- Assisting the Store Manager to maintain a high quality of store operation, ensure customer satisfaction and maintain sandwich quality
- You will drive the team to exceed all customer expectations through your sheer passion and desire for the product
- You will lead from the front, be a real hands-on leader and assist in the development of the team.
Requirements
Requirements of a Subway Shift Supervisor/Team Leader
We want to hear from you if you have had any Shift Manager, Team Leader or Supervisor experience!
- Effective communication skills
- Ability to work on own initiative
- Ability to lead and motivate a team
- Excellent Timekeeping and attendance
- Flexibility & Reliability
About The Company
With nearly 45,000 stores, the Subway brand is the largest sandwich chain in the world. Due to continued growth across the UK our Franchisees are looking to recruit motivated and driven team members to join the Subway brand.
In addition to a competitive remuneration, the role offers the opportunity to work in shifts, at flexible times or part-time in order to reconcile work with studies and private life.
If you would like to become part of the Subway family, please click on \"Apply\" to submit your application to us via our career portal.
We look forward to hearing from you!
Please note that the restaurants are independent franchisees. All applications are sent to the franchise owner or operator.
Benefits
- Competitive hourly rate dependent on age but always above National Minimum Wage and National Living Wage
- On-shift food & drink allowance
- An Employee Benefits Package which gives you access to thousands of discounts from high street shopping to cinema tickets and money off holidays!
- Accrued Holiday Pay and access to SSP when required
- A passionate and fun team environment
- Fantastic training and development opportunities
- Join an established, successful franchise
StudySmarter Expert Advice🤫
We think this is how you could land Shift Supervisor/Team Leader in Liverpool
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Subway. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Subway
Don't be shy about reaching out to Subway directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Subway and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Subway
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
