Shift Supervisor/Team Leader
Shift Supervisor/Team Leader

Shift Supervisor/Team Leader

St Austell Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to create delicious sandwiches and ensure customer satisfaction.
  • Company: Join the iconic Subway brand known for its fresh and quality food.
  • Benefits: Enjoy flexible hours, team discounts, and a fun work environment.
  • Why this job: Be part of a dynamic team where your leadership makes a real impact.
  • Qualifications: Previous shift management experience is preferred; a passion for customer service is essential.
  • Other info: This role is perfect for those who thrive in fast-paced settings.

The predicted salary is between 24000 - 36000 £ per year.

Closing Date: 25/10/2025
As a Subway Shift Supervisor/Team Leader you will be the face of the Subway brand, with a winning smile, warmth and friendly attitude you will ensure that your team show motivation and make fantastic sandwiches quickly, efficiently and just how the customer likes it! With a great attitude and a love of customer service you will delight in making fresh, quality sandwiches for your customers and motivating your team to do the same.
Managing a shift in this busy team, you will be using your initiative to make decisions and enjoy this fast-paced food environment. You will enjoy supervising a team and directing them on your shift, actively managing customer satisfaction, product quality and overall store performance.
As a Subway Shift Supervisor/Team Leader you will be a flexible, reliable, motivated individual ideally with previous shift management experience.

Shift Supervisor/Team Leader employer: Subway

At Subway, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and encouraged to grow. As a Shift Supervisor/Team Leader, you will benefit from comprehensive training, opportunities for career advancement, and a supportive environment that celebrates teamwork and customer service excellence. Join us in creating delicious experiences for our customers while developing your leadership skills in a fast-paced setting.
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Contact Detail:

Subway Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Supervisor/Team Leader

✨Tip Number 1

Familiarise yourself with Subway's menu and values. Understanding the brand will help you connect with the team and customers, showcasing your passion for the role during any interactions.

✨Tip Number 2

Demonstrate your leadership skills in previous roles. Be ready to share specific examples of how you've motivated a team or improved customer satisfaction, as this will highlight your suitability for the Shift Supervisor position.

✨Tip Number 3

Prepare to discuss your experience in fast-paced environments. Subway is all about efficiency, so be ready to explain how you've thrived under pressure and maintained high standards in busy situations.

✨Tip Number 4

Showcase your flexibility and reliability. Be prepared to talk about your availability and willingness to adapt to different shifts, as these traits are crucial for a successful Shift Supervisor at Subway.

We think you need these skills to ace Shift Supervisor/Team Leader

Leadership Skills
Customer Service Excellence
Team Motivation
Time Management
Decision-Making Skills
Communication Skills
Problem-Solving Skills
Flexibility
Reliability
Food Safety Knowledge
Conflict Resolution
Organisational Skills
Ability to Work Under Pressure
Attention to Detail

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Shift Supervisor/Team Leader position. Tailor your application to highlight relevant experiences that align with these requirements.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in shift management or customer service roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your leadership and team motivation skills.

Write a Compelling Cover Letter: In your cover letter, express your passion for customer service and your ability to lead a team. Share specific examples of how you've successfully managed shifts or improved team performance in past roles.

Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a supervisory role.

How to prepare for a job interview at Subway

✨Show Your Passion for Customer Service

As a Shift Supervisor/Team Leader, your love for customer service should shine through. Be prepared to share examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.

✨Demonstrate Leadership Skills

Highlight your experience in managing teams. Discuss specific instances where you motivated your team or resolved conflicts, showcasing your ability to lead effectively in a fast-paced environment.

✨Prepare for Situational Questions

Expect questions that assess your problem-solving skills. Think of scenarios where you had to make quick decisions during busy shifts and how you handled them to maintain quality and efficiency.

✨Emphasise Flexibility and Reliability

Being flexible and reliable is crucial for this role. Share examples of how you've adapted to changing circumstances in previous jobs and how your reliability has positively impacted your team.

Shift Supervisor/Team Leader
Subway

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