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- Tasks: Serve delicious food and create a welcoming environment for customers.
- Company: Join Asda's friendly food services team in a fast-paced retail setting.
- Benefits: Enjoy a competitive salary, 15% discount, and flexible pay options.
- Why this job: Make customers happy while gaining valuable experience in retail.
- Qualifications: Positive attitude, good communication skills, and reliability are key.
- Other info: Full training provided; excellent career growth opportunities await!
Overview
Job Title: Service Colleague
Location: FS – 1250 Barrow Brook Subway
Employment Type: Part time
Contract Type: Permanent
Shift Pattern: Work Shift: Days
Hours per Week: 8
Pay Rate: ÂŁ12.60
Category: Retail Hourly Colleagues, Sales Staff
Closing Date: 3 November 2025
At Asda, we want you to find your everything. As a Service Colleague in our food services team, you’ll be at the heart of the customer experience—serving delicious food, keeping the environment clean and welcoming, and making sure every customer leaves happy. Whether you’re preparing food, working the tills, or helping with deliveries, you’ll play a vital role in the smooth running of our branded outlets like Greggs, Subway, and Burger King. You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.
What makes a brilliant Service Colleague
- Customer-focused: You enjoy helping people and making their experience a positive one
- Team player: You work well with others and support your colleagues.
- Reliable: You show up ready to work and take pride in what you do.
- Positive attitude: You bring energy and enthusiasm to every shift.
- Willing to learn: You’re open to training and keen to build your skills.
Key Responsibilities
- Greeting customers and taking sandwich, wrap or salad orders with a friendly, engaging attitude.
- Preparing sandwiches, salads and other menu items in line with Subway’s standards of quality, hygiene and presentation.
- Operating the till / POS system, handling payments, and ensuring accurate cash‑out (as required).
- Maintaining cleanliness of the front‑of‑house and back‑of‑house areas: food prep surfaces, chairs, tables, service area, storage.
- Monitoring stock levels, receiving deliveries, and restocking as needed.
- Complying with health & safety, food hygiene and food‑storage regulations at all times.
- Working as part of a team: supporting colleagues during busy periods, adapting as the store’s needs change.
- Flexibility to take on shifts at varying times (7am-8pm) to help maintain the store’s schedule.
What we’re looking for
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A positive, friendly demeanour and good communication skills — you’ll be interacting with customers regularly.
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Reliability and good time‑keeping: arriving for shifts on time and being ready to work.
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Willingness to work flexibly and adapt your schedule to meet store needs (within agreed availability).
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Previous experience in retail / hospitality is beneficial but not essential — full training will be provided.
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Basic numeracy / money‑handling skills (for till work).
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A good standard of personal presentation and the ability to work standing / moving around for the duration of your shift.
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Eligibility to work in the UK.
Everything you’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: Subway
Contact Detail:
Subway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's values and how they align with your own. This will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with customers regularly, think of examples from your past experiences where you've gone above and beyond to help someone. This will make you stand out as a Service Colleague who truly cares.
✨Tip Number 3
Be ready to showcase your teamwork! During the interview, share stories about how you've supported colleagues in busy situations. Asda values teamwork, so demonstrating your ability to work well with others will definitely give you an edge.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Asda family. Don’t miss out on this opportunity!
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Show Your Customer Focus: When writing your application, make sure to highlight your passion for customer service. We want to see how you can make every customer's experience a positive one, so share any relevant experiences that showcase your friendly and engaging attitude.
Teamwork Makes the Dream Work: As a Service Colleague, you'll be part of a team, so it's important to demonstrate your ability to work well with others. Include examples of how you've supported colleagues in the past or contributed to a team environment—this will show us you're a great fit!
Be Reliable and Ready: Reliability is key in this role, so make sure to mention your punctuality and commitment to showing up ready to work. We love candidates who take pride in their work, so let us know how you ensure you're always prepared for your shifts.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll find all the information you need to complete your application. Plus, it shows us you're serious about joining our team!
How to prepare for a job interview at Subway
✨Know the Role Inside Out
Before your interview, make sure you understand what a Service Colleague does. Familiarise yourself with the key responsibilities like greeting customers, preparing food, and maintaining cleanliness. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Service Colleague, you'll be interacting with customers all day. Practice how you would greet a customer or handle a tricky situation. Think about examples from your past experiences where you've provided great service or worked well in a team—these stories will impress your interviewers.
✨Demonstrate Your Flexibility
The job requires flexibility in working hours, so be prepared to discuss your availability. Highlight any previous experience where you adapted to changing schedules or took on extra shifts. This shows you're reliable and ready to support the team when needed.
✨Bring Your Positive Energy
A positive attitude is key for this role! During the interview, let your enthusiasm shine through. Smile, maintain good eye contact, and engage with your interviewers. They want to see that you can bring energy to the team and create a welcoming environment for customers.
