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- Tasks: Serve delicious food and ensure a welcoming environment for customers.
- Company: Join Asda's friendly and fast-paced food services team.
- Benefits: Enjoy 15% off shopping, flexible pay options, and wellbeing support.
- Other info: Flexible shifts available, including weekends and evenings.
- Why this job: Make customers happy while gaining valuable experience in retail.
- Qualifications: Customer-focused attitude and willingness to learn in a team.
Job Title
Service Colleague
Location
FS – 1341 St Matthews Subway
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Work Shift: Days
Hours per Week
20
Pay Rate
£12.45
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
13 October 2025
At Asda, we want you to find your everything. As a Service Colleague in our food services team, you’ll be at the heart of the customer experience—serving delicious food, keeping the environment clean and welcoming, and making sure every customer leaves happy. Whether you’re preparing food, working the tills, or helping with deliveries, you’ll play a vital role in the smooth running of our branded outlets like Greggs, Subway, and Burger King. You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.
What makes a brilliant Service Colleague:
- Customer-focused: You enjoy helping people and making their experience a positive one.
- Team player: You work well with others and support your colleagues.
- Reliable: You show up ready to work and take pride in what you do.
- Positive attitude: You bring energy and enthusiasm to every shift.
- Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring:
- A friendly and helpful approach to customer service.
- Willingness to work in a fast-paced food service environment.
- Good communication skills and a team mindset.
- Flexibility to work a range of shifts, including weekends and evenings.
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: Subway
Contact Detail:
Subway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's values and how they align with your own. This will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your customer service skills! Since you'll be at the heart of the customer experience, think of examples where you've gone above and beyond for customers. Share these stories during your interview to demonstrate your customer-focused attitude.
✨Tip Number 3
Be ready to showcase your teamwork! As a Service Colleague, you'll need to work well with others. Prepare to discuss times when you've collaborated successfully with colleagues or helped out a teammate in need.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Asda family. Don’t miss out on this opportunity!
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your passion for customer service in your application. We want to see how you’ve made a positive impact on customers in the past, so share any relevant experiences that showcase your friendly and helpful approach.
Team Spirit is Key: As a Service Colleague, teamwork is everything! In your written application, mention times when you’ve worked well with others. We love to see examples of how you’ve supported your colleagues and contributed to a positive team environment.
Be Reliable and Ready: Reliability is crucial in our fast-paced environment. In your application, emphasise your punctuality and commitment to showing up ready to work. We appreciate candidates who take pride in their responsibilities and can be counted on.
Keep It Positive: A positive attitude goes a long way! When writing your application, let your enthusiasm shine through. We’re looking for individuals who bring energy to their shifts and are eager to learn and grow with us.
How to prepare for a job interview at Subway
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Service Colleague entails. Familiarise yourself with the key responsibilities like food preparation, customer service, and teamwork. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Service Colleague, customer satisfaction is key. Prepare examples from your past experiences where you've gone above and beyond for customers. This could be anything from resolving a complaint to simply making someone’s day better with a friendly chat.
✨Emphasise Teamwork
Since you'll be working in a fast-paced environment, highlight your ability to work well in a team. Think of instances where you’ve collaborated with others to achieve a common goal. This will demonstrate that you’re a reliable team player who can contribute positively to the workplace.
✨Bring a Positive Attitude
Your energy and enthusiasm can set you apart from other candidates. During the interview, let your personality shine through. Smile, maintain eye contact, and express your eagerness to learn and grow within the company. A positive attitude can make a lasting impression!