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- Tasks: Serve delicious food and ensure a welcoming environment for customers.
- Company: Join Asda, a leading retail brand with a friendly team culture.
- Benefits: Enjoy 15% off shopping, flexible pay options, and great wellbeing support.
- Why this job: Be at the heart of customer experience and make a real difference.
- Qualifications: Customer-focused attitude and willingness to learn in a fast-paced environment.
- Other info: Flexible shifts available, including weekends and evenings, with excellent career growth opportunities.
Job Title
Service Colleague
Location
FS – 1325 Ring Road Subway
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Work Shift: Days
Hours per Week
8
Pay Rate
£12.45
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
29 September 2025
At Asda, we want you to find your everything. As a Service Colleague in our food services team, you’ll be at the heart of the customer experience—serving delicious food, keeping the environment clean and welcoming, and making sure every customer leaves happy. Whether you’re preparing food, working the tills, or helping with deliveries, you’ll play a vital role in the smooth running of our branded outlets like Greggs, Subway, and Burger King.
You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.
What makes a brilliant Service Colleague
- Customer-focused: You enjoy helping people and making their experience a positive one.
- Team player: You work well with others and support your colleagues.
- Reliable: You show up ready to work and take pride in what you do.
- Positive attitude: You bring energy and enthusiasm to every shift.
- Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring
- A friendly and helpful approach to customer service.
- Willingness to work in a fast-paced food service environment.
- Good communication skills and a team mindset.
- Flexibility to work a range of shifts, including weekends and evenings.
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: Subway
Contact Detail:
Subway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's values and how they align with your own. This will help you connect with the team and show that you're a great fit for the Service Colleague role.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. Being able to share these stories will highlight your customer-focused attitude during the interview.
✨Tip Number 3
Be ready to showcase your teamwork! As a Service Colleague, you'll be part of a fast-paced team. Prepare to discuss how you've collaborated with others in previous roles and how you can contribute to a positive team environment at Asda.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Asda family and becoming a key player in delivering great service.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Show Your Customer Focus: When writing your application, make sure to highlight your passion for customer service. Share examples of how you've made someone's day better or how you enjoy helping others—this is key for a Service Colleague role!
Team Spirit is Key: We love team players! In your application, mention any experiences where you've worked well with others. Whether it's in a job, sports, or even group projects, showing that you can collaborate effectively will set you apart.
Be Reliable and Ready: Reliability is crucial in our fast-paced environment. Make sure to emphasise your punctuality and commitment in your application. A quick note about your work ethic can go a long way in showing us you're the right fit!
Keep It Positive: A positive attitude is infectious! Use your application to convey your enthusiasm for the role. Let us know why you're excited about working with us at Asda and how you plan to bring that energy to the team.
How to prepare for a job interview at Subway
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Service Colleague entails. Familiarise yourself with the key responsibilities like food preparation, customer service, and teamwork. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Service Colleague, customer satisfaction is paramount. Prepare examples from your past experiences where you’ve gone above and beyond for customers. This could be anything from resolving a complaint to creating a welcoming atmosphere. Highlighting these moments will demonstrate your customer-focused mindset.
✨Emphasise Teamwork and Flexibility
Since you'll be working in a fast-paced environment, it’s crucial to show that you can work well with others. Share instances where you collaborated with colleagues to achieve a common goal. Also, express your willingness to adapt to different shifts and tasks, as flexibility is key in this role.
✨Bring a Positive Attitude
A positive attitude can set you apart from other candidates. During the interview, let your enthusiasm shine through. Smile, maintain eye contact, and engage with the interviewer. This not only reflects your personality but also aligns with the friendly environment Asda promotes.
