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- Tasks: Serve delicious food and create a welcoming environment for customers.
- Company: Join Asda's friendly and fast-paced food services team.
- Benefits: Enjoy 15% off shopping, flexible pay options, and wellbeing support.
- Why this job: Make customers happy while gaining valuable experience in retail.
- Qualifications: Customer-focused attitude and willingness to learn in a team.
- Other info: Flexible shifts available, including weekends and evenings.
Job Title
Service Colleague
Location
FS – 1333 Rylands Subway
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Work Shift: Days
Hours per Week
8
Pay Rate
£12.45
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
29 September 2025
At Asda, we want you to find your everything. As a Service Colleague in our food services team, you’ll be at the heart of the customer experience—serving delicious food, keeping the environment clean and welcoming, and making sure every customer leaves happy. Whether you’re preparing food, working the tills, or helping with deliveries, you’ll play a vital role in the smooth running of our branded outlets like Greggs, Subway, and Burger King.
You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.
What makes a brilliant Service Colleague
- Customer-focused: You enjoy helping people and making their experience a positive one.
- Team player: You work well with others and support your colleagues.
- Reliable: You show up ready to work and take pride in what you do.
- Positive attitude: You bring energy and enthusiasm to every shift.
- Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring
- A friendly and helpful approach to customer service.
- Willingness to work in a fast-paced food service environment.
- Good communication skills and a team mindset.
- Flexibility to work a range of shifts, including weekends and evenings.
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: Subway
Contact Detail:
Subway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's values and what they stand for. This way, you can show how your own values align with theirs, making you a perfect fit for the Service Colleague role.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. Being able to share these stories will highlight your customer-focused attitude during the interview.
✨Tip Number 3
Be ready to showcase your teamwork! Since you'll be working in a fast-paced environment, prepare to discuss how you collaborate with others. Share specific instances where you supported your colleagues or contributed to a team goal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Asda family as a Service Colleague!
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Show Your Customer Focus: When writing your application, make sure to highlight your passion for customer service. We want to see how you’ve made a positive impact on customers in the past—share those stories!
Team Spirit is Key: As a Service Colleague, teamwork is everything! Use your application to demonstrate how you work well with others. Mention any experiences where you’ve supported your colleagues or contributed to a team effort.
Be Reliable and Ready: Reliability is crucial in our fast-paced environment. In your application, emphasise your punctuality and commitment to showing up ready to work. We love candidates who take pride in their responsibilities!
Keep it Positive: A positive attitude goes a long way! Make sure your application reflects your enthusiasm and willingness to learn. We’re looking for candidates who bring energy to every shift, so let that shine through!
How to prepare for a job interview at Subway
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Service Colleague entails. Familiarise yourself with the key responsibilities like food preparation, customer service, and teamwork. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
As a Service Colleague, customer satisfaction is key. Prepare examples from your past experiences where you've gone above and beyond for customers. This could be anything from resolving a complaint to simply making someone’s day better with a friendly chat.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, think of instances where you've successfully collaborated with others. Be ready to discuss how you support your colleagues and contribute to a positive work environment. This will highlight your ability to fit into their fast-paced team.
✨Bring Your Positive Energy
A positive attitude can set you apart from other candidates. During the interview, let your enthusiasm shine through. Smile, engage with the interviewer, and express your eagerness to learn and grow within the company. This will show that you're not just looking for a job, but a place where you can thrive.
