Service Colleague

Service Colleague

Cockermouth Full-Time No home office possible
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At a Glance

  • Tasks: Serve delicious food and ensure a welcoming environment for customers.
  • Company: Join Asda, a leading retailer known for its friendly service and community focus.
  • Benefits: Enjoy 15% off shopping, flexible pay options, and wellness support.
  • Why this job: Be part of a dynamic team that values great service and teamwork.
  • Qualifications: A positive attitude, good communication skills, and a willingness to learn are essential.
  • Other info: Flexible shifts available, including weekends and evenings.

Job Title

Service Colleague

Location

FS – 1312 Oakhurst Subway

Employment Type

Part time

Contract Type

Permanent

Shift Pattern

Work Shift: Days

Hours per Week

8

Pay Rate

£12.45

Category

Retail Hourly Colleagues, Sales Staff

Closing Date

29 August 2025

At Asda, we want you to find your everything. As a Service Colleague in our food services team, you’ll be at the heart of the customer experience—serving delicious food, keeping the environment clean and welcoming, and making sure every customer leaves happy. Whether you’re preparing food, working the tills, or helping with deliveries, you’ll play a vital role in the smooth running of our branded outlets like Greggs, Subway, and Burger King.
You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.

What makes a brilliant Service Colleague:
• Customer-focused: You enjoy helping people and making their experience a positive one.
• Team player: You work well with others and support your colleagues.
• Reliable: You show up ready to work and take pride in what you do.
• Positive attitude: You bring energy and enthusiasm to every shift.
• Willing to learn: You’re open to training and keen to build your skills.

What you’ll bring:
• A friendly and helpful approach to customer service.
• Willingness to work in a fast-paced food service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings.

Everything you\’ll love

Alongside a competitive salary, you\’ll get lots of other great benefits too, including:

  • Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
  • Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
  • Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
  • Company pension
  • Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
  • Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
  • Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
  • Colleague recognition programme
  • Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

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Service Colleague employer: Subway

At Asda, we pride ourselves on being an exceptional employer, offering a vibrant work culture where teamwork and customer service are at the forefront. As a Service Colleague, you'll enjoy competitive pay, generous discounts, and a range of wellbeing benefits, all while working in a supportive environment that values your growth and inclusivity. Join us in creating memorable experiences for our customers while developing your skills in a fast-paced food service setting.
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Contact Detail:

Subway Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Colleague

✨Tip Number 1

Familiarise yourself with Asda's values and customer service approach. Understanding their commitment to customer satisfaction will help you align your responses during any interviews or discussions.

✨Tip Number 2

Highlight any previous experience in food service or retail, especially roles that required teamwork and customer interaction. Be ready to share specific examples of how you contributed to a positive customer experience.

✨Tip Number 3

Demonstrate your flexibility and willingness to work various shifts. Mentioning your availability for weekends and evenings can set you apart from other candidates who may have more limited schedules.

✨Tip Number 4

Prepare to discuss how you handle fast-paced environments. Share any relevant experiences where you successfully managed multiple tasks while maintaining a positive attitude and ensuring customer satisfaction.

We think you need these skills to ace Service Colleague

Customer Service Skills
Teamwork
Reliability
Positive Attitude
Communication Skills
Flexibility
Time Management
Problem-Solving Skills
Adaptability
Attention to Detail
Food Safety Awareness
Cash Handling Skills
Multitasking Abilities
Willingness to Learn

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Asda is looking for in a Service Colleague. Highlight key responsibilities and required skills, such as customer service focus and teamwork.

Tailor Your CV: Make sure your CV reflects the qualities that Asda values in a Service Colleague. Emphasise your experience in customer service, teamwork, and any relevant food service roles.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and how your skills align with Asda's expectations. Mention specific examples of how you've provided excellent customer service in the past.

Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.

How to prepare for a job interview at Subway

✨Show Your Customer Service Skills

As a Service Colleague, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've positively impacted a customer's experience in the past. Highlight your friendly and helpful approach.

✨Demonstrate Team Spirit

Since teamwork is essential in this role, be ready to discuss your experiences working in a team. Share specific instances where you supported colleagues or contributed to a group effort, showcasing your collaborative mindset.

✨Exhibit Reliability and Flexibility

Employers value reliability, so emphasise your punctuality and commitment to showing up ready to work. Additionally, express your willingness to adapt to various shifts, including weekends and evenings, to meet the needs of the business.

✨Bring a Positive Attitude

A positive attitude can make a significant difference in a fast-paced environment. During the interview, convey your enthusiasm for the role and your eagerness to learn and grow within the company. This will demonstrate that you're a great fit for their team.

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