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For Companies At a Glance
- Tasks: Lead and coach franchise owners to boost performance and profitability.
- Company: Join Subway, a globally recognised brand with a commitment to excellence.
- Benefits: Enjoy competitive bonuses and a dynamic work environment.
- Why this job: Be part of a fast-paced team that values empowerment and accountability.
- Qualifications: Bachelor's degree preferred; experience in food retail or franchising is a plus.
- Other info: Opportunity for self-development through training and support.
The predicted salary is between 36000 - 60000 £ per year.
Manager Franchise Performance – United Kingdom
Birmingham, UK
Job Description
Posted Sunday, June 15, 2025 at 10:00 PM
Manager Franchise Performance – United Kingdom
Region: Stoke on Trent / Birmingham Area.
Hungry for a new career? Join one of the world\’s most iconic brands as a Manager of Franchise Performance supporting our UK & Ireland team.
The Manager of Franchise Performance (MFP) acts as a liaison between Subway and franchise owners, ensuring brand integrity by leading, coaching, and measuring performance across assigned franchisees/restaurants. Responsibilities include assessing franchisee performance, developing strategic business plans, and guiding franchisees to maximize profitability and growth. The MFP reports to the Head of Franchise Performance in their region.
If you\’re successful in your application, be prepared to be bold, empowered, accountable, and enjoy a fast-paced, agile work environment.
Responsibilities include but are not limited to:
- Evaluating assigned portfolio for opportunities.
- Conducting periodic business reviews to celebrate achievements and discuss future directives.
- Educating, motivating, and influencing franchisees to improve operations and profitability, including brand initiatives, local marketing, training, P&L review, and goal setting.
- Ensuring brand standards and initiatives are communicated and implemented throughout the portfolio.
- Building strong relationships with franchisees and team members through various communication channels.
Development and Support:
- Providing guidance on equipment and store design for new, relocated, or remodeled stores.
- Assisting with franchisee expansion and transition processes.
- Offering ongoing support and guidance on legal, leasing, and closure issues.
Self-Development:
- Participating in training programs and staying informed on new initiatives to effectively influence franchisees.
Skills & Abilities:
- Managing tough conversations, assertiveness, accountability.
- Strategic thinking and data integration skills.
- Effective communication and social awareness.
- Maintaining composure and empathy.
Desired Characteristics and Skills:
- Independent, disciplined, proactive.
- Experience in fast-paced food retail or QSR, franchising, project management, and change management.
Additional Requirements:
- Bachelor\’s degree in Business, Communications, Hospitality, or related field preferred.
- Experience in area or portfolio management with P&L understanding.
- Strong business acumen, market awareness, and a valid driver\’s license with dependable transportation.
Benefits:
- Competitive bonus
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Manager Franchise Performance – United Kingdom employer: Subway
Contact Detail:
Subway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager Franchise Performance – United Kingdom
✨Tip Number 1
Familiarise yourself with the Subway brand and its franchise model. Understanding their core values, mission, and operational standards will help you align your approach when discussing performance with franchisees.
✨Tip Number 2
Network with current or former franchise managers in the food retail sector. They can provide valuable insights into the challenges and expectations of the role, which can help you prepare for interviews and discussions.
✨Tip Number 3
Brush up on your data analysis skills. As a Manager of Franchise Performance, you'll need to assess franchisee performance using various metrics, so being comfortable with data interpretation will set you apart.
✨Tip Number 4
Demonstrate your ability to build relationships by preparing examples of how you've successfully influenced others in previous roles. This will showcase your communication skills and your capacity to motivate franchisees effectively.
We think you need these skills to ace Manager Franchise Performance – United Kingdom
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in franchise management, performance evaluation, and strategic planning. Use specific examples that demonstrate your ability to improve operations and profitability.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the brand. Discuss how your skills align with the responsibilities of the Manager of Franchise Performance, particularly in building relationships and influencing franchisees.
Showcase Relevant Skills: Emphasise your skills in strategic thinking, effective communication, and managing tough conversations. Provide examples of how you've successfully navigated similar challenges in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Subway
✨Understand the Brand
Before your interview, make sure you have a solid understanding of Subway's brand values and mission. Familiarise yourself with their recent initiatives and how they engage with franchisees. This will show your genuine interest in the company and its operations.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to manage tough conversations. Think of examples from your past experiences where you've successfully navigated challenges, particularly in franchise or retail environments.
✨Showcase Your Strategic Thinking
As a Manager of Franchise Performance, strategic thinking is key. Be ready to discuss how you would evaluate franchisee performance and develop business plans. Prepare to share specific strategies you've implemented in previous roles that led to improved outcomes.
✨Demonstrate Strong Communication Skills
Effective communication is crucial for this role. During the interview, practice clear and concise communication. Highlight your experience in building relationships with stakeholders and how you’ve influenced others to achieve common goals.
