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- Tasks: Lead and coach franchisees to boost performance and profitability.
- Company: Join one of the world's most iconic brands, Subway!
- Benefits: Enjoy competitive bonuses and a dynamic work environment.
- Why this job: Be bold and empowered while making a real impact in the franchise world.
- Qualifications: Bachelor's degree preferred; experience in fast-paced food retail or franchising is a plus.
- Other info: Must have a valid driver's license and reliable transport.
The predicted salary is between 36000 - 60000 £ per year.
Birmingham, UK
Region: Stoke on Trent / Birmingham Area.
We are searching for a Manager of Franchise Performance to support our UK & Ireland team. The Manager of Franchise Performance (MFP) acts as a liaison between Subway and franchise owners. The role involves leading, coaching, and measuring performance of assigned franchisees/restaurants to protect brand integrity and maximize profitability. The MFP assesses franchisee performance, develops strategic business plans, and provides guidance on sales, marketing, operations, and cost control. The position reports to the Head of Franchise Performance in the region.
If you believe you’re a good fit and succeed in this role, you’ll be encouraged to be bold, empowered, accountable, and to enjoy a dynamic, fast-paced environment.
Responsibilities include but are not limited to:
- Evaluate assigned portfolio to identify opportunities.
- Conduct periodic business reviews to celebrate achievements and discuss future strategies.
- Educate, motivate, and influence franchisees to improve operations and profitability, including brand initiatives, local marketing, training, P&L review, and goal setting.
- Ensure brand standards and initiatives are communicated effectively across your portfolio.
- Build strong relationships with franchisees through various communication methods.
- Coach and motivate franchisees at the portfolio level.
- Provide guidance for business growth.
- Develop productive relationships with franchisees, team members, and HQ staff.
- Build respect and recognition as a business leader.
- Guide franchisees through equipment and store design processes.
- Support franchisee expansion efforts and store transitions.
- Address legal, leasing, and closure issues as needed.
- Engage in training programs to enhance skills.
- Participate in scheduled training and informational sessions.
Skills & Abilities:
- Manage difficult conversations, be assertive and accountable.
- Think strategically and analyze data.
- Communicate knowledge effectively.
- Remain calm and empathetic under pressure.
Desired Characteristics:
- Work independently, be disciplined, proactive.
Desired Knowledge & Skills:
- Experience in fast-paced food retail or QSR.
- Franchising experience preferred.
- Strong project management and organizational skills.
- Adaptability to change and ambiguity.
Additional requirements:
- Bachelor's degree in Business, Communications, Hospitality, or related field preferred.
- Experience in area or portfolio management with P&L understanding.
- Strong business acumen and market awareness.
- Valid driver's license and dependable transportation.
What benefits will I receive? Competitive bonus.
Manager Franchise Performance – United Kingdom employer: Subway
Contact Detail:
Subway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager Franchise Performance – United Kingdom
✨Tip Number 1
Familiarise yourself with the Subway brand and its franchise model. Understanding their business operations, values, and challenges will help you engage effectively with franchisees and demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former franchise managers in the fast-food industry. They can provide valuable insights into the role and share experiences that could help you stand out during the interview process.
✨Tip Number 3
Prepare to discuss specific strategies for improving franchise performance. Think about how you would approach coaching franchisees on sales, marketing, and operations, as this will showcase your proactive mindset.
✨Tip Number 4
Demonstrate your ability to handle difficult conversations by preparing examples from your past experiences. This will show that you can manage challenging situations while maintaining strong relationships with franchisees.
We think you need these skills to ace Manager Franchise Performance – United Kingdom
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in franchise management, food retail, or QSR. Use specific examples that demonstrate your ability to lead and coach franchisees effectively.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the brand. Discuss how your skills align with the responsibilities outlined in the job description, particularly in areas like performance evaluation and strategic planning.
Showcase Your Skills: Emphasise your project management and organisational skills in your application. Provide examples of how you've successfully managed difficult conversations or influenced business growth in previous roles.
Highlight Relevant Education: If you have a degree in Business, Communications, Hospitality, or a related field, make sure to mention it prominently. Also, include any additional training or certifications that may enhance your candidacy.
How to prepare for a job interview at Subway
✨Understand the Franchise Model
Make sure you have a solid grasp of how franchising works, especially in the context of the food retail industry. Be prepared to discuss your understanding of franchisee relationships and how you can support their performance.
✨Showcase Your Coaching Skills
Since the role involves coaching and motivating franchisees, think of examples from your past experiences where you've successfully guided others. Highlight your ability to influence and inspire teams to achieve their goals.
✨Prepare for Data Analysis Questions
The position requires strategic thinking and data analysis. Brush up on your analytical skills and be ready to discuss how you've used data to drive business decisions or improve performance in previous roles.
✨Demonstrate Strong Communication Skills
Effective communication is key in this role. Prepare to discuss how you would communicate brand standards and initiatives to franchisees. Think of ways to illustrate your ability to build strong relationships through various communication methods.
