At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and drive store success.
- Company: Join the largest sandwich chain in the world with over 41,000 stores globally.
- Benefits: Fantastic career growth opportunities and a supportive work environment.
- Other info: Independent franchises offer unique opportunities; apply directly to the franchise owner.
- Why this job: Be at the heart of a thriving franchise and make a real impact on your community.
- Qualifications: Management experience in fast-paced retail or food service is essential.
The predicted salary is between 36000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
The Store Manager is at the heart of the operation and our franchisees are always looking for new talent to lead the teams that help the Subway brand to be the first choice for those who want to enjoy quick and nutritious meals. Working as a Store Manager in a Subway franchise is a challenging role but one that is highly rewarding. Subway franchisees are proud of their hard-working staff and are able to offer fantastic career path opportunities to truly develop your career.
Interested in a career in food retail sales? Passionate about customer service? Looking to work in a leading global franchise? With over 41,000 stores, the Subway brand is the largest sandwich chain in the world. Due to continued growth across the UK our Franchisees are looking to recruit motivated and driven team members to join the Subway brand.
About The Role
You may currently be working as a Catering Manager, Store Manager or Restaurant Manager - or maybe you're an experienced Supervisor, Assistant Manager or Deputy Manager looking to progress your career. If you have management experience in a fast-paced retail environment, then we want to hear from you!
You will be primarily responsible for the success of your store - from store sales and profitability to the provision of first class customer service and operational excellence.
Key Responsibilities Include:
- Recruitment, induction and training/development of employees in line with the Subway brand's training requirements - you will lead by example!
- Creating and managing the staff schedule
- Checking in deliveries, order matching and daily banking
- Prepare required paperwork in relation to stock and sales. Prepare employee pay and timesheets
- Manage cash balances and minimise wastage
- Ensure 100% compliance in accordance to Subway and council guidelines
- Perform inventory management and stock control including weekly stock take and reports
- Analyse the Weekly Sales & Inventory Report to improve the business
- Direct and undertake housekeeping activities such as maintaining store cleanliness and presentation
- Implement in store marketing material and POP in line with campaigns
- Ensure safety procedures are followed to prevent injury
- Provide a safe work environment for employees and customers
- Promote and encourage a high level of customer service amongst employees
- Handle unresolved and/or escalated customer complaints
- Deliver a high standard of service when dealing with products, sales, enquiries and catering for customer needs.
Please be aware that stores are independent franchises. All applications are sent to the franchise owner or operator.
Store Manager in London employer: Subway
As a Store Manager at Subway, you will be part of a dynamic and supportive work culture that values hard work and dedication. With opportunities for career advancement within the largest sandwich chain globally, you will enjoy a rewarding role that not only focuses on customer service excellence but also fosters employee growth through comprehensive training and development programmes. Join us in a fast-paced environment where your leadership can make a real difference in delivering nutritious meals to our valued customers.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former Store Managers in the Subway franchise. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you're serious about the role!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the Subway brand, its values, and what makes it tick. Be ready to discuss how your management experience aligns with their goals. We want to see that passion shine through!
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've successfully managed teams, handled customer complaints, or improved sales. We love hearing about real-life experiences that demonstrate your capabilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for motivated individuals who are ready to take on the challenge of being a Store Manager.
We think you need these skills to ace Store Manager in London
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the role! When writing your application, make sure to highlight your passion for customer service and food retail. We love candidates who are excited about making a difference in our stores.
Tailor Your CV:Don’t just send a generic CV! Take the time to tailor it to the Store Manager position. Highlight your management experience and any relevant skills that align with what we’re looking for. This shows us you’re serious about joining the Subway family.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show us what you can bring to the table!
Apply Through Our Website:Make sure to apply through our website! It’s the best way for us to receive your application directly. Plus, you’ll find all the information you need about the role and our franchisees there. We can’t wait to hear from you!
How to prepare for a job interview at Subway
✨Know Your Stuff
Before the interview, make sure you understand the Subway brand and its values. Familiarise yourself with their menu, customer service standards, and any recent news about the company. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Customer Service is Key
Highlight your passion for customer service during the interview. Be ready to discuss how you've handled difficult customer situations in the past and what strategies you used to ensure customer satisfaction. This is crucial for a role that focuses on providing first-class service.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the franchisee's expectations, team dynamics, or opportunities for growth within the company. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
