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For Companies At a Glance
- Tasks: Lead and grow digital channels across EMEA, driving sales and innovation.
- Company: Join Subway, a globally recognised brand committed to better living.
- Benefits: Enjoy competitive bonuses, insurance plans, and volunteering time.
- Why this job: Be part of a transformational journey in a fast-paced, dynamic environment.
- Qualifications: 8-10+ years in management with strong digital and marketing experience.
- Other info: Inspire a high-performing team while embracing change and growth.
The predicted salary is between 54000 - 90000 ÂŁ per year.
Overview
Region: EMEA, based in London, UK.
Ready for a fresh, new career? Look no further because one of the world’s most iconic brands can help you get there.
Why Join Us?
At Subway, “better” is baked into our DNA. We are a brand that believes in continued improvement … in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as one of the world’s leading restaurant brands, we’ve always embraced change and the path ahead. And today, we\\u2019re making better living way easier.
Our purpose is about more than the food we serve in our restaurants. It\\u2019s centered on fuelling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey.
About the Role
This is a temporary assignment covering maternity leave. The anticipated contract runs from November 2025 – November 2026.
The Interim Director, Digital Experience EMEA will be responsible for leading and growing digital channels in EMEA including mobile app, off premises, and kiosks.
This role will lead the EMEA digital team and lead the overall regional strategy and plans to drive significant growth across mobile app, off-premises and kiosks through cross functional partnership in a fast paced and high energy environment. The candidate will be responsible for the overall digital business plan in EMEA and achieving relative sales goals on an annual basis.
This individual will work cross functionally with global digital teams, operations, technology, marketing, legal, and third-party partners to drive revenue, profit and operational performance. They should have a deep understanding of key digital channels and disciplined business acumen while being an inspiring and motivating leader for both the international team and the overall Subway team.
If you feel that this is the role for you, and you are successful with your application, be ready to be Bold, Empowered, Accountable, and ready to have Fun in a fast paced and agile working environment.
Responsibilities include but are not limited to:
- Be executive leader digital channels across ecommerce, off-premises, and kiosks in priority countries in EMEA developing annual sales forecasts and plans to hit relative targets working closely with global digital, operations, technology, and marketing.
- Lead cross functional digital team across ecommerce, off-premises and kiosks in partnership with technology, operations, marketing, and key vendors / partners to guide overall business strategy, priorities and execution.
- Partner closely with Analytics team to develop KPIs and ongoing reporting cadences for business reporting, operational improvements, and platform performance.
- Primary point of contact and business lead for all EMEA 3rd party and catering vendors including prioritization, relationship management and agreement/commercial oversight.
- Sales growth and execution focused by working collaboratively to achieve relative goals and priorities that enable operational efficiency, increase guest satisfaction or increase sales growth.
- Owner of the EMEA annual, and multi-year growth strategy and plan and implementation.
- Influence and guide globally and work in partnership with other key regions to define growth driven roadmap and priorities.
- Drive innovation and act as key business stakeholder for EMEA for Global Digital and Technology teams.
Skills and Abilities Required
- 8 – 10+ years of management experience in off-premises, digital or marketing with strong business, financial and technology acumen
- Executive influencer with strong interpersonal and written communication skills, building business cases and articulating them for the executive leadership and other internal/external stakeholders.
- Self-motivated team player that brings excitement and enthusiasm to work each day and has strong cross functional experience, emotional intelligence, and empathy in order to lead a high performing team.
- Successful track record leading off-premises or digital teams in a high growth environment and a strong consumer brand with track record of achieving results and driving improvements, prefer 8+ years of experience
- Ability to inspire and promote an entrepreneurial spirit of resourcefulness and adaptability across the organization while professionalizing the business
- Balances strategic acumen and setting the vision with hands-on teaching/leadership where necessary; willing to roll-up sleeves to support the work
- A love of data and insights, always asking “how can we do this better/differently?”
- A growth mindset: track record of leveraging learnings, demonstrates entrepreneurial spirit, always imagining what’s possible
- A shared appreciation for and commitment to our values
What Do We Offer?
- Insurance Plans (Medical/Life)
- Pension
- Competitive Bonus
- Mobility Allowance
- Company Holidays
- Volunteering time
- And Many More…..
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Interim Director, Digital Experience - EMEA employer: Subway
Contact Detail:
Subway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interim Director, Digital Experience - EMEA
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely excited about what they do!
✨Tip Number 3
Practice your pitch! You never know when you’ll meet someone who could help you land that dream job. Keep it concise, engaging, and tailored to the role you're after.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing familiar faces!
We think you need these skills to ace Interim Director, Digital Experience - EMEA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the role of Interim Director, Digital Experience. Highlight your management experience in digital channels and any relevant achievements that showcase your ability to drive growth.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your love for data and insights!
Showcase Your Leadership Style: We want to know how you lead teams! Share examples of how you've inspired and motivated others in previous roles, especially in fast-paced environments. This will help us see your potential as an executive leader.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Subway
✨Know Your Digital Channels
Make sure you have a solid understanding of the digital channels relevant to the role, like mobile apps and kiosks. Research Subway's current digital strategies and think about how you can contribute to their growth in EMEA.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading cross-functional teams. Be ready to discuss how you've motivated teams in high-pressure environments and driven results, as this role requires strong leadership and collaboration.
✨Be Data-Driven
Since the role involves working closely with analytics, come prepared with insights on how data has influenced your past decisions. Think about KPIs you've developed or used to measure success in previous roles, and be ready to share those experiences.
✨Embrace Subway's Values
Familiarise yourself with Subway's core values and be prepared to discuss how they resonate with you. Show enthusiasm for their mission of continuous improvement and how you can embody that spirit in your role as Interim Director.
