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- Tasks: Serve delicious food and create a welcoming environment for customers.
- Company: Join Asda's friendly food services team and be part of something great.
- Benefits: Enjoy a competitive salary, discounts, and wellbeing support from day one.
- Why this job: Make customers happy while working in a fast-paced, fun environment.
- Qualifications: Customer-focused attitude and willingness to learn in a team setting.
- Other info: Flexible shifts available, including weekends and evenings.
The predicted salary is between 10 - 15 £ per hour.
Location: FS - 1288 Hexham Subway
Employment Type: Part time
Contract Type: Permanent
Shift Pattern: Work Shift: Days
Hours per Week: 20
Pay Rate: £12.60
Category: Retail Hourly Colleagues, Sales Staff
Closing Date: 11 March 2026
As a Service Colleague in our food services team, you’ll be at the heart of the customer experience—serving delicious food, keeping the environment clean and welcoming, and making sure every customer leaves happy. Whether you’re preparing food, working the tills, or helping with deliveries, you’ll play a vital role in the smooth running of our branded outlets like Greggs, Subway, and Burger King.
You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.
What makes a brilliant Service Colleague:
- Customer-focused: You enjoy helping people and making their experience a positive one.
- Team player: You work well with others and support your colleagues.
- Reliable: You show up ready to work and take pride in what you do.
- Positive attitude: You bring energy and enthusiasm to every shift.
- Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring:
- A friendly and helpful approach to customer service.
- Willingness to work in a fast-paced food service environment.
- Good communication skills and a team mindset.
- Flexibility to work a range of shifts, including weekends and evenings.
We do reserve the right to close this vacancy before the advertised closing date. Apply today by completing an online application.
Everything you’ll love:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user.
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension.
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support.
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme.
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Locations
Service Colleague (Food Services) (Hiring Immediately) in Hexham, Northumberland employer: Subway
Contact Detail:
Subway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague (Food Services) (Hiring Immediately) in Hexham, Northumberland
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's values and how they align with your own. This will help you show that you're not just a good fit for the role, but also for the team.
✨Tip Number 2
Practice your customer service skills! Since you'll be at the heart of the customer experience, think of examples where you've gone above and beyond for someone. Share these stories during your interview to really stand out.
✨Tip Number 3
Be ready to showcase your teamwork! As a Service Colleague, you'll be working closely with others. Prepare to discuss how you've collaborated in past roles and how you can contribute to a positive team environment.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application seen. Plus, it shows you're serious about joining the Asda family. Don’t wait too long, as we might close the vacancy early!
We think you need these skills to ace Service Colleague (Food Services) (Hiring Immediately) in Hexham, Northumberland
Some tips for your application 🫡
Show Your Customer Focus: When writing your application, make sure to highlight your passion for customer service. Share any experiences where you’ve gone the extra mile to help someone out—this will show us that you’re the perfect fit for our team!
Team Spirit is Key: We love a good team player! In your application, mention times when you’ve worked well with others or supported your colleagues. This will demonstrate that you understand the importance of teamwork in a fast-paced environment like ours.
Be Reliable and Ready: Reliability is crucial in our line of work. Make sure to convey your commitment to showing up on time and being ready to tackle your shifts. A little note about your punctuality can go a long way in your application!
Keep it Positive: A positive attitude can make all the difference! Use your application to express your enthusiasm for the role and your willingness to learn. We want to see that you’re excited about joining our food services team!
How to prepare for a job interview at Subway
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Service Colleague in food services entails. Familiarise yourself with the key responsibilities like serving customers, keeping the environment clean, and working as part of a team. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about customer experience, be ready to share examples of how you've provided excellent service in the past. Think of specific situations where you made a customer's day better or resolved an issue. This will demonstrate your customer-focused attitude and willingness to go the extra mile.
✨Emphasise Teamwork
As a Service Colleague, you'll be part of a fast-paced team. Be prepared to discuss your experiences working in teams, highlighting how you support your colleagues and contribute to a positive work environment. Mention any instances where you helped out a teammate or collaborated on a project.
✨Bring Your Positive Energy
A positive attitude is crucial in food services. During the interview, let your enthusiasm shine through! Smile, maintain good eye contact, and express your excitement about the opportunity. This will help convey that you're not just looking for a job, but that you're eager to be part of their team.
