Assistant Manager

Assistant Manager

Ormskirk Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the store team, manage operations, and ensure customer satisfaction.
  • Company: Join Subway, the world's largest sandwich chain with over 41,000 stores globally.
  • Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
  • Why this job: Be part of a global brand, develop leadership skills, and make a real impact.
  • Qualifications: No specific experience required; just bring your passion for customer service!
  • Other info: Applications go directly to the franchise owner; be ready to shine!

The predicted salary is between 28800 - 43200 £ per year.

This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.

Closing Date: 20/07/2025

Leadership

  • Managing with integrity, honesty and knowledge to promote the culture, values and mission
  • Providing coaching and guidance to the store team towards ensuring operational goals are achieved

Managing Operations & Measuring Results

  • Communicating clearly, concisely, accurately and professionally at all times
  • Constantly monitoring and managing store staffing levels to ensure sales are driven forward and maximized, and to ensure partner development and talent
  • Maintaining efficient ordering methods to ensure availability of required menu items and a proper balance of goods in inventory
  • Regularly inspecting equipment and fixtures, inside and outside the store to ensure they are in proper working order and good condition

Executing functional responsibilities

  • Utilizing management information tools and analyzing paperwork as requested to identify and address trends and issues in store performance
  • Using all operational tools to plan for and achieve operational excellence in the store
  • Responsible for adherence to Subway brand compliance standards with focus on standards relating to food safety

Team Member Development/Team Building

Providing staff with coaching, feedback and development opportunities to build effective teams by:

  • Challenging and inspiring staff members to achieve business results
  • Ensuring staff members adhere to all established Subway operational standards
  • Developing and maintaining positive relationships with the store team
  • Utilizing and demonstrating effective management policies and procedures

Interested in a career in food retail sales?
Passionate about customer service?
Looking to work in a leading global franchise?

With over 41,000 stores, the Subway brand is the largest sandwich chain in the world. Due to continued growth across the UK our Franchisees are looking to recruit motivated and driven team members to join the Subway brand.

About The Role

The Assistant Manager is required to regularly and customarily exercise discretion in managing the overall operation of the store as the deputy to the Store Manager. The Assistant Manager is responsible for serving customers, following health and safety procedures and keeping the store clean. You will assist in the development and training of Sandwich Artists and ensuring customer satisfaction and team productivity.

The Assistant Manager is responsible for demonstrating the principles in accordance with the franchise company and the Subway brand.

This role assists the Store Manager by creating and maintaining the Subway experience for our customers and partners.

Key Responsibilities Include:

Leadership

  • Managing with integrity, honesty and knowledge to promote the culture, values and mission
  • Providing coaching and guidance to the store team towards ensuring operational goals are achieved

Managing Operations & Measuring Results

  • Communicating clearly, concisely, accurately and professionally at all times
  • Constantly monitoring and managing store staffing levels to ensure sales are driven forward and maximized, and to ensure partner development and talent
  • Maintaining efficient ordering methods to ensure availability of required menu items and a proper balance of goods in inventory
  • Regularly inspecting equipment and fixtures, inside and outside the store to ensure they are in proper working order and good condition

Executing functional responsibilities

  • Utilizing management information tools and analyzing paperwork as requested to identify and address trends and issues in store performance
  • Using all operational tools to plan for and achieve operational excellence in the store
  • Responsible for adherence to Subway brand compliance standards with focus on standards relating to food safety

Team Member Development/Team Building

Providing staff with coaching, feedback and development opportunities to build effective teams by:

  • Challenging and inspiring staff members to achieve business results
  • Ensuring staff members adhere to all established Subway operational standards
  • Developing and maintaining positive relationships with the store team
  • Utilizing and demonstrating effective management policies and procedures

Duties:

  • Maintaining business records as outlined in the Operations Manual and analyzing business records to manage the business
  • Communicating changes of food preparations formulas, standards, etc. to staff
  • Supporting local and national marketing initiatives
  • Ensuring that all local and national health and food safety codes are maintained, and that company safety and security policies are followed
  • Recruiting new staff members
  • Recognition and reward of staff performance
  • Disciplinary action as required
  • Identifying and contacting prospective customers to promote sales
  • Planning events and promotions

Please be aware that stores are independent franchises. All applications are sent to the franchise owner or operator.

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Assistant Manager employer: Subway

As an Assistant Manager at Subway, you will be part of a dynamic team within the world's largest sandwich chain, known for its commitment to customer service and employee development. Our inclusive work culture fosters growth through coaching and mentorship, ensuring that every team member has the opportunity to thrive in their career. With a focus on operational excellence and a supportive environment, Subway offers a rewarding experience for those passionate about food retail sales.
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Contact Detail:

Subway Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager

✨Tip Number 1

Familiarise yourself with the Subway brand and its values. Understanding their mission and culture will help you align your responses during interviews, showcasing that you're a good fit for the team.

✨Tip Number 2

Highlight your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you provided coaching or resolved conflicts.

✨Tip Number 3

Demonstrate your operational knowledge by being prepared to discuss how you would handle inventory management and staff scheduling. Showing that you can think critically about these areas will set you apart.

✨Tip Number 4

Network with current or former Subway employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.

We think you need these skills to ace Assistant Manager

Leadership Skills
Coaching and Mentoring
Operational Management
Inventory Management
Communication Skills
Customer Service Orientation
Team Building
Analytical Skills
Problem-Solving Skills
Food Safety Knowledge
Staff Recruitment
Performance Management
Time Management
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in leadership, team management, and customer service. Use specific examples that demonstrate your ability to manage operations and achieve results.

Craft a Strong Cover Letter: In your cover letter, express your passion for food retail and customer service. Mention how your values align with the Subway brand and provide examples of how you've successfully coached and developed team members in the past.

Highlight Relevant Skills: Emphasise skills such as communication, problem-solving, and operational excellence. Mention any experience you have with managing inventory, adhering to health and safety standards, and using management information tools.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Assistant Manager role.

How to prepare for a job interview at Subway

✨Show Your Leadership Skills

As an Assistant Manager, you'll need to demonstrate your ability to lead a team. Be prepared to share examples of how you've successfully managed or motivated a team in the past. Highlight your coaching and guidance techniques that align with the company's values.

✨Understand Operational Excellence

Familiarise yourself with the operational tools and standards that Subway adheres to. During the interview, discuss how you would ensure compliance with food safety and operational excellence. This shows that you are proactive and understand the importance of these aspects in a retail environment.

✨Communicate Clearly and Professionally

Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. You might be asked situational questions, so think about how you would handle various scenarios involving staff or customer interactions.

✨Demonstrate Your Passion for Customer Service

Subway places a strong emphasis on customer satisfaction. Be ready to discuss your approach to providing excellent customer service and how you would inspire your team to do the same. Share any relevant experiences where you went above and beyond for customers.

Assistant Manager
Subway
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  • Assistant Manager

    Ormskirk
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-07-27

  • S

    Subway

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