Store Manager in Worcester

With over 44,000 stores, the Subway® brand is the largest sandwich chain in the world. Due to continued growth across the UK, our Franchisees are looking to recruit motivated and driven team members to join the Subway® brand.

Are you looking to take that next step in your career? Are you ready to lead and motivate a team? Are you looking for a better work/life balance? We operate predominantly as a daytime business, our management team/key staff can benefit greatly from a settled daytime routine and still have the evenings to themselves.

What we’re after:

• Do you love leading and developing teams in a high energy, high pace work environment?
• Do you deliver high standards and enjoy rolling up your sleeves?
• Do you have business acumen and proven ability to drive sales and profit?
• Do you like taking the challenges of every day as it comes and solving problems?
• Do you have a supportive and pro-active approach to your team?

If you answered yes to these questions, then we are the place for you!

What you’ll do:

• As a Restaurant Manager, you will own your P&L so you will need to drive sales whilst controlling costs.
• Be a role model to your team and ensure company standards are met & kept by everyone.
• Select, guide and develop your team to success.
• Lead by example with the customer experience being a top priority for you.
• Deliver perfect products to your customers, day in, day out.

What you'll get in return:

• Competitive salary dependent on experience and ability in the region of £30,000.
• Company Pension.
• Personal development and training alongside the owners of the business.
• Free meals on shift.
• 28 days holiday (including bank holidays), increases with length of service.

Previous management experience in the hospitality industry is preferred; however, a candidate who is willing to commit with the right attitude, enthusiasm and willingness to learn will also be considered. The ideal candidate will need to have a passion for the brand and a love of customer service. You must have fantastic people skills, be able to think on your feet and have a can-do attitude.

Main Responsibilities:

• Recruitment, induction and training/development of employees in line with the Subway® brand’s training requirements.
• Creating and managing the staff schedule.
• Checking in deliveries, order matching and daily banking.
• Prepare required paperwork in relation to stock and sales.
• Prepare employee pay and timesheets.
• Manage cash balances and minimise wastage.
• Ensure 100% compliance in accordance to Subway® and council guidelines.
• Perform inventory management and stock control including weekly stock take and reports.
• Analyse the Weekly Sales & Inventory Report to improve the business.
• Direct and undertake housekeeping activities such as maintaining store cleanliness and presentation.
• Implement in-store marketing material and POP in line with campaigns.
• Ensure safety procedures are followed to prevent injury.
• Provide a safe work environment for employees and customers.
• Promote and encourage a high level of customer service amongst employees.
• Handle unresolved and/or escalated customer complaints.
• Deliver a high standard of service when dealing with products, sales, inquiries and catering for customer needs.

The Ideal Candidate:

You may currently be working as a Catering Manager, Store Manager or Restaurant Manager – or maybe you’re an experienced Supervisor, Assistant Manager or Deputy Manager looking to progress your career. If you have management experience in a fast-paced retail environment, then we want to hear from you!