At a Glance
- Tasks: Lead a team to ensure top-notch food safety and customer service.
- Company: Join a vibrant fast-food chain with a focus on teamwork.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Dynamic work environment with chances to develop leadership skills.
- Why this job: Be a key player in creating memorable dining experiences.
- Qualifications: Previous supervisory experience and strong communication skills.
The predicted salary is between 24000 - 30000 £ per year.
The Shift Leader supervises daily operations to ensure that food safety, product preparation, and cleanliness standards are maintained. Exceptional customer service is a major component of this position.
Main Responsibilities:
- Performing all tasks and responsibilities of a Sandwich Artist as outlined in the Sandwich Artist job description.
- Managing a team between 4 to 20, assigning, overseeing and evaluating work.
- Recommending promotion, transfer, or termination of employees and may conduct written and verbal staff evaluations.
- Coordinating and supervising the staff to maintain cleanliness standards as outlined in the Operations Manual.
- Maintaining a professional appearance and presentation standards as outlined in the Operations Manual.
- Training and coaching newer or less experienced Sandwich Artists using the Sandwich Artist Training book.
- Performing paperwork duties as assigned.
- Assisting in the planning of special events and marketing activities.
- Opening and closing the store to a high standard.
- Accepting and handling store deliveries.
- Maintaining a professional manner when handling complaints at a store level.
- Performing weekly inventory and reporting figures to management.
- Adhering to company banking policy and procedures.
- In absence of the Supervisor and Manager, being responsible for the store’s food, drink and produce ordering.
- Accurate logging of food orders in the store's POS system.
- Conducting fire training with team members.
- Complying with health and safety regulations (Testing fire alarms, fire extinguishers and emergency lighting).
The Ideal Candidate:
- Experience working within a QSR operations environment.
- Previous supervisory experience.
- Excellent communication skills, especially verbal.
- Ability to manage all levels of employees.
- Computer knowledge is desirable.
Physical Requirements:
- Must be able to work any area of the restaurant when needed and operate a computerised Point of Sale system/cash register.
- Position requires bending, standing, and walking the entire workday.
- Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.
Education:
- Secondary school or equivalent education (relevant NVQ’s).
Shift Leader in Chorley employer: Subway IP Inc.
As a Shift Leader, you will thrive in a dynamic and supportive work environment that prioritises exceptional customer service and team collaboration. Our company offers comprehensive training and development opportunities, ensuring that you can grow your career while maintaining high standards of food safety and cleanliness. Located in a vibrant community, we foster a culture of respect and professionalism, making it an excellent place for those seeking meaningful and rewarding employment.
