At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch customer service and food quality.
- Company: Join the vibrant Subway team in Cardiff with a fun and passionate culture.
- Benefits: Earn competitive pay, enjoy discounts, and access great training opportunities.
- Other info: Flexible hours and a chance to grow within a fast-paced environment.
- Why this job: Kickstart your career in retail or hospitality while making customers smile.
- Qualifications: Previous shift management experience and a knack for motivating others.
The predicted salary is between 10 - 10 £ per hour.
Location: Ground Floor, 176 Clare Road, Cardiff.
Pay: £8–£10 per hour, paid fortnightly, one week in arrears.
Working hours: varied shifts.
Overview
Calling all Shift Supervisors & Team Leaders! We have vacancies in our Subway store. Becoming a Subway Shift Supervisor / Team Leader is a fantastic route into Store Management for anyone interested in a career within the catering, retail or hospitality industries.
Benefits
- Competitive hourly rate above the National Minimum Wage and National Living Wage.
- Employee Benefits Package giving access to discounts on high street shopping, cinema tickets, holidays, etc.
- Accrued holiday pay and access to SSP when required.
- A passionate and fun team environment.
- Fantastic training and development opportunities.
Job Introduction
As a Subway Shift Supervisor / Team Leader, you will be the face of the brand, ensuring your team displays a winning smile, warmth and friendly attitude. You will motivate customers to get fresh, quality sandwiches quickly and efficiently. You will manage a shift in this busy team, using your initiative to make decisions and navigate a fast-paced food environment. You will supervise the team, directing them on your shift, actively managing customer satisfaction, product quality and overall store performance. You will be a flexible, reliable, motivated individual with previous shift management experience.
Main Responsibilities
- Food preparation
- Managing food safety
- Cleaning to a high standard
- Carrying out tasks as assigned by Senior Management
- Assisting the Store Manager to maintain a high quality of store operation, ensuring customer satisfaction and sandwich quality
- Driving the team to exceed all customer expectations through passion and desire for the product
- Leading from the front, providing hands-on leadership and assisting in development of the team
The Ideal Candidate
Requirements
- Ability to work on own initiative
- Ability to lead and motivate a team
- Excellent timekeeping and attendance
- Flexibility and reliability
We want to hear from you if you have had any Shift Manager, Team Leader or Supervisor experience.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Supervisor/Team Leader in Cardiff
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Subway IP Inc.. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Subway IP Inc.
Don't be shy about reaching out to Subway IP Inc. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Shift Supervisor/Team Leader in Cardiff
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Subway IP Inc. and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Subway IP Inc.
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
