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- Tasks: Join our team as a Service Technician, installing and maintaining fuel systems and appliances.
- Company: Suburban Propane has been serving communities for over 90 years with a focus on safety and customer satisfaction.
- Benefits: Enjoy competitive pay, medical benefits, paid time off, and a generous tuition assistance programme.
- Why this job: Kickstart your career in a supportive environment that values teamwork and personal development.
- Qualifications: Must have a Class B CDL with HAZMAT, or we’ll help you get it!
- Other info: Background checks and drug screens are part of the hiring process.
The predicted salary is between 30000 - 42000 £ per year.
Overview
When you join Suburban Propane, you become a part of a fast-paced and dynamic company that has been serving its employees and customers for over 90 years. You join an organization with a strong sense of community that values safety, customer satisfaction, training and development, and teamwork.
Responsibilities
As a Service Technician, you will be part of a team of passionate and professional individuals committed to customer service. We will help you jumpstart a rewarding career by providing you with the tools and training necessary to provide safe and reliable service to our customers’ fuel systems and appliances.
- Install, maintain, troubleshoot and repair fuel systems and appliances
- Maintain the service vehicle which includes reviewing the maintenance record, performing pre- and post-trip inspections and reporting all vehicle conditions requiring attention for continued safe operation and proper vehicle maintenance
- Provide superior customer service
- Bill customers for services rendered and account for funds and inventory which includes operating a user-friendly tablet, maintaining a trip report, and documenting system testing and related information
- Deliver fuel as needed in a safe and efficient manner
Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:
- Medical, dental, and vision (eligibility after just 30 days of employment)
- Paid time off that increases with tenure
- A 401(k) with company match and immediate vesting
- A new employee training program and many opportunities for continued learning and career development
- Disability and life insurance
- Employee recognition program
- Generous tuition assistance program
- Propane discounts, and more!
Qualifications
To operate our company vehicles, you must have a minimum of a Class B Commercial Driver’s License (CDL) with HAZMAT, tanker, and air brake endorsements as well as a valid Medical Examiner’s Certificate allowing for operation in interstate commerce. Don’t have the required endorsements yet? No problem, we will give you time and training to help you get them.
- Ability to lift and pull equipment that weighs 50 to 75 pounds
- Exceptional customer service skills
As part of our pre-employment hiring process, background checks and drug screens are performed. Applications will be accepted until the position is filled.
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Service Technician employer: Suburban Propane
Contact Detail:
Suburban Propane Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician
✨Tip Number 1
Familiarise yourself with the specific fuel systems and appliances that Suburban Propane services. Understanding the technical aspects and common issues can give you an edge during interviews, showing your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience you have in customer service or technical roles. Be ready to share examples of how you've successfully resolved customer issues or maintained equipment, as this will demonstrate your suitability for the Service Technician position.
✨Tip Number 3
If you don’t yet have the required CDL endorsements, express your eagerness to learn and obtain them. Mention any relevant training or certifications you are pursuing, as this shows your commitment to meeting the job requirements.
✨Tip Number 4
Network with current or former employees of Suburban Propane if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach and stand out during the hiring process.
We think you need these skills to ace Service Technician
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Service Technician position. Understand the responsibilities and qualifications required, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience related to customer service, maintenance, or technical skills. Mention specific examples where you have successfully installed, maintained, or repaired equipment.
Showcase Your Skills: Make sure to highlight your exceptional customer service skills and any relevant certifications, such as a Class B Commercial Driver's License (CDL) with HAZMAT endorsements. If you are in the process of obtaining these, mention that too!
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your passion for the role and the company. Discuss why you want to join Suburban Propane and how your values align with their commitment to safety and customer satisfaction.
How to prepare for a job interview at Suburban Propane
✨Showcase Your Technical Skills
As a Service Technician, you'll need to demonstrate your ability to install, maintain, and troubleshoot fuel systems and appliances. Be prepared to discuss any relevant experience you have and how you've successfully handled similar tasks in the past.
✨Emphasise Customer Service Experience
Customer satisfaction is key in this role. Share examples of how you've provided exceptional customer service in previous positions. Highlight your communication skills and ability to resolve issues effectively.
✨Familiarise Yourself with Safety Protocols
Safety is a top priority for Suburban Propane. Make sure you understand the safety protocols related to fuel systems and vehicle maintenance. You might be asked about how you would handle specific safety scenarios during the interview.
✨Prepare Questions About Training and Development
Suburban Propane values training and development, so come prepared with questions about their training programmes. This shows your eagerness to learn and grow within the company, which can set you apart from other candidates.
