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For Companies At a Glance
- Tasks: Manage daily operations at a Customer Service Center, focusing on service and distribution.
- Company: Join Suburban Propane, a company dedicated to employee wellbeing and operational excellence.
- Benefits: Enjoy competitive pay, medical benefits, paid time off, 401(k) match, and tuition assistance.
- Why this job: Be part of a supportive team that values your growth and offers career development opportunities.
- Qualifications: 3 years of experience preferred; a Bachelor's Degree is a plus but not mandatory.
- Other info: Background checks and drug screens are part of the hiring process.
The predicted salary is between 36000 - 60000 £ per year.
Overview
We are currently looking for an energetic and motivated Operations Manager to play a pivotal role in the success of our company by managing multiple key operational areas of our business.
Responsibilities
- Assist with the day to day operations of a local Customer Service Center (CSC), focusing on service, distribution, and storage activities.
- Design and execute service processes including preparing work orders, requisition of parts and instruments, repairs and service work, completion of job folders, production schedules, dispatch activities, route forecasting and preparation and scheduling of work hours.
- Maintain the vehicle fleet by coordinating the preventative maintenance of vehicles, repairs, and licensing.
- Maintain fuel, distribution and service-related inventory quality compliance and control.
- Oversee and manage the daily distribution and/or service workload, project workforce and material needs to ensure seasonal demand coverage and service.
- Recruit and retain employees who possess knowledge, experience and behavioral skills that will help the company reach its goals.
Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:
- Medical, dental, and vision (eligibility after just 30 days of employment).
- Paid time off that increases with tenure.
- A 401(k) with company match and immediate vesting.
- A new employee training program and many opportunities for continued learning and career development.
- Disability and life insurance.
- Employee recognition program.
- Generous tuition assistance program.
- Propane discounts, and more!
Qualifications
- Minimum of 3 years of related experience.
- Bachelor’s Degree preferred or equivalent work experience.
- Understanding of distribution, fuel industry concepts, practices, and procedures preferred.
- Ability to motivate employees in a challenging and dynamic business environment.
As part of our pre-employment hiring process, background checks and drug screens are performed. Applications will be accepted until the position is filled.
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Operations Manager employer: Suburban Propane
Contact Detail:
Suburban Propane Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Familiarise yourself with the fuel industry and distribution concepts. Understanding these areas will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Suburban Propane. They can provide valuable insights into the company culture and operational challenges, which can be beneficial during your discussions.
✨Tip Number 3
Prepare to discuss your experience in managing teams and motivating employees. Think of specific examples where you've successfully led a team through challenges, as this is crucial for the Operations Manager role.
✨Tip Number 4
Research the company's values and mission. Aligning your personal values with those of Suburban Propane can make a strong impression and show that you're a good fit for their team.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations management, customer service, and team leadership. Use specific examples that demonstrate your ability to manage daily operations and motivate employees.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your skills align with the responsibilities listed in the job description, such as managing service processes and maintaining inventory quality.
Highlight Relevant Experience: In your application, emphasise any previous roles where you managed operational areas, particularly in distribution or service industries. Include metrics or achievements that illustrate your success in these areas.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Operations Manager.
How to prepare for a job interview at Suburban Propane
✨Show Your Operational Expertise
Make sure to highlight your experience in managing operations, especially in customer service centres. Be prepared to discuss specific examples of how you've designed and executed service processes in previous roles.
✨Demonstrate Leadership Skills
As an Operations Manager, you'll need to motivate and manage a team. Share instances where you've successfully recruited, trained, or retained employees, and how you fostered a positive work environment.
✨Understand the Industry
Familiarise yourself with the fuel distribution industry and its practices. Showing that you have a solid understanding of industry concepts will set you apart from other candidates.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in dynamic situations. Prepare to discuss how you would handle challenges related to service workload management or inventory control.
