At a Glance
- Tasks: Serve delicious coffee and food while creating a welcoming atmosphere for customers.
- Company: Join the vibrant Gritstone team at Substation in Brixton.
- Benefits: Enjoy free gym access, discounts on food, and free hot drinks.
- Other info: Flexible hours with great opportunities for teamwork and personal growth.
- Why this job: Be part of a fun, fast-paced environment where you can make customers smile.
- Qualifications: Experience in hospitality and a friendly, positive attitude are essential.
The predicted salary is between 37440 - 37440 £ per year.
We’re looking for a friendly, reliable and adaptable Team Member to join our Gritstone team at Substation. This role is focused on delivering great coffee, food, and customer experience in a busy, welcoming environment.
Location: Brixton, London.
Contract: Part-Time.
The Role
- Barista & Customer Service: Preparing and serving high‑quality coffee and drinks, greeting guests, taking orders, handling enquiries, and creating a warm, welcoming atmosphere for all visitors.
- Food Service & Prep: Preparing and serving simple food items, maintaining high hygiene standards, and ensuring the kitchen and service areas run efficiently.
- Front of House & Cleaning: Keeping the café and shared spaces clean, safe, and well‑presented at all times, including clearing tables, restocking, and supporting general day‑to‑day operations.
What We’re Looking For
- Strong hospitality and food service
- Friendly, positive, and customer‑focused attitude
- Barista experience
- Ability to work efficiently in a fast‑paced environment
- Strong teamwork skills and willingness to help across all areas
- Good attention to cleanliness and hygiene standards
- Reliable and punctual
What We Offer
- Free unlimited use of the Climbing Wall and Gym
- 30% off retail
- 30% off food + Free pizza on shift
- Free hot drinks
Hours
Part‑time/Full‑time (15-30 hours per week).
Starting Wage £13.70
Bank Holiday Opening Times (Brixton)
Bank Holiday Opening Times: 8:00-20:00. Open Weekdays: 7:00-22:00. Open Weekends: 8:00-20:00.
Opening Times (Macclesfield)
December 24th 10:00–17:00 | 25th Closed | 26th 10:00–18:00 | 27th 10:00–20:00 | 28th and 29th 9:00–19:00 | 30th 10:00–20:00 | 31st 10:00–17:00 | January 1st 10:00–18:00 | 2nd and 3rd 10:00–22:00. Open Weekdays: 12:00-22:00. Open Weekends: 9:00-19:00.
The Gritstone Team Member in London employer: Substation Brixton
At Substation, we pride ourselves on fostering a vibrant and inclusive work culture where every Gritstone Team Member is valued. Located in the heart of Brixton, our team enjoys unique benefits such as free access to our climbing wall and gym, generous discounts on food and retail, and a supportive environment that encourages personal and professional growth. Join us to be part of a dynamic team dedicated to delivering exceptional customer experiences in a lively café setting.
StudySmarter Expert Advice🤫
We think this is how you could land The Gritstone Team Member in London
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Substation Brixton and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace The Gritstone Team Member in London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Substation Brixton that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Substation Brixton.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Substation Brixton get a sense of who you are beyond your experience!
How to prepare for a job interview at Substation Brixton
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Substation Brixton and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
