Social Producer - Film & Entertainment

Role: Social Producer

Reporting to: Senior Account Director, Client Services

Location: Wapping, Docklands

Work Pattern: Hybrid, 2 days in office per week.

Who we are: Substance Global is a Social digital marketing agency specialising in a range of services across Film, Media, Pharma, Gaming and renewable energies. We are proud of our work and our people in equal measure and our passion for what we do and the culture we have developed is what drives us in everything we do. We are striving to be a more diverse company, making positive action to grow our network. We’re an agency where our independent spirit drives our people, passion and purpose. Founded in 2003, we have grown to over 77 people in London, Los Angeles, Dallas, Singapore and Buenos Aires. Our work is insights-driven and innovation-led and our strategies are made up of a blend of creativity and collaboration, tailor‑made for each of our client’s brands. At Substance we enjoy, appreciate and recognise that everyone we employ has different needs and circumstances. We welcome applicants at all stages of their career and life journeys, working with the individuals we employ to provide flexibility and tailored support. Our aim is to provide fewer barriers and achieve positive balance, whatever life may have, hold or throw at you.

What we are looking for: We’re looking for an experienced Social Producer who loves film and TV. Someone who has experience working with the Hollywood studios, pitching and producing large scale film and entertainment campaigns for social and events. You live, breathe and love social media. This is a client‑facing role across multiple international markets and you will primarily manage the delivery of social and experiential content for key Entertainment clients such as The Walt Disney Company, Paramount+ and Paramount Pictures International. Working in collaboration with the UK Social Media Team and Creative Studio, you will be leading the selling of our ideas, making sure to motivate our creative studio of designers, motion designers and editors to produce high‑quality and engaging social creative and video content. To continually develop and enhance the quality of our work, our ethos is fuelled by a drive to succeed and desire to improve. Working across high value pre‑release theatrical film TV and streaming content, you will need to work within the constraints of high content security standards, which does place an emphasis on working from our office on a fairly regular basis. Ideally you will live within a reasonable commuting distance from the office in London.

Responsibilities & Key Tasks:

• Lead and manage key client accounts, building and maintaining long‑term relationships.
• Take client briefs and develop world‑class, integrated strategies and pitches.
• Oversee the planning, ideation, creation, and publication of digital and social content.
• Collaborate with Creatives, Project Managers and Social Media Managers to deliver effective, engaging campaigns.
• Ensure consistent content delivery aligned to the client's tone of voice and brand identity.
• Assign tasks and manage the workload of team members.
• Mentor and support junior staff with content publishing and editing.
• Optimise digital content to maximise reach, engagement and performance across platforms.
• Track and monitor project progress, prepare post‑campaign reports for internal and client review.
• Attend in‑person and online meetings, screenings, pitches, and networking events.
• Collaborate across teams to drive growth of both existing and new client relationships.
• Maintain high standards of organisation, time management, and attention to detail across all deliverables.
• Support the creative process by providing clear feedback, notes, and insights into asset design and messaging.

What We’re Looking For:

Experience & Knowledge:

• Proven experience as an Account Lead in a social‑first marketing agency.
• Significant experience in creative copywriting of marketing pitches.
• Significant experience in client relationship and account management.
• Deep understanding of the importance of audience, strategy and creative in a fast‑paced digital environment.
• Demonstrated ability to plan content strategies tailored to different social platforms and algorithms.
• Strong knowledge of social media formats across Instagram, TikTok, Facebook, X, YouTube, etc.
• Experience in the entertainment industry, ideally from a creative or digital agency.
• Understanding of marketing production processes, including creative feedback, asset delivery, and commercial responsibilities.
• Strong IT proficiency, including Microsoft Office suite, project tracking tools, and cost management.

Skills & Attributes:

• Excellent written and verbal communication skills.
• Strong interpersonal skills with the ability to foster trust and collaborative relationships.
• Organised, detail‑oriented, and calm under pressure.
• Strategic thinker with a proactive mindset and the initiative to bring new ideas to the table.
• Comfortable juggling multiple projects, deadlines and stakeholders.
• Creative eye with a passion for innovation in digital and social formats.
• Team player who thrives in a collaborative, high‑energy environment.
• Passionate and knowledgeable about the film, TV and streaming landscape.

EDI statement and our people pledge: Substance Global is striving to be a more diverse company – taking positive action to grow the diversity of our network – and our recruitment process seeks to eliminate aspects of unconscious bias. For this reason, all CVs received will have names and other personal identifiable information removed, so that those reviewing applications will do so on the basis of skill sets and aptitude alone. Selected candidates will next be appraised – either by set tasks or interview(s), or both – based on scoring criteria against the role’s required competencies. Please also let us know if you require any reasonable adjustments during the interview process. We are proud to be on our journey to B Corp certification, championing sustainability, equity, and purpose in everything we do.

Perks:

• Competitive Salary
• 23 days holiday + Loyalty Scheme
• Hybrid / In‑office / Remote flexibility
• Vitality Healthcare package (gym, optician, dental discounts)
• Pension Plan
• Perkbox discounts & points programme
• Access to co‑working spaces
• Courses & time for professional development
• Electric Vehicle & Salary Saver schemes