PR Account Manager - Film & TV

This range is provided by Substance Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Role: PR Account Manager

Reporting to: Head of PR

Location: London

Work Pattern: Hybrid - 2 days in office per week one of which must be a Thursday.

Who we are

Substance Global is a digital marketing agency specialising in a range of services across different media and industries. We are proud of our work and our people in equal measure, and our passion for what we do and the culture we have developed is what drives us in everything we do. We’re an agency where our independent spirit drives our people, passion and purpose. Founded in 2003, we have grown to over 75 people in London, Los Angeles, Dallas, Singapore and Buenos Aires. Our work is insights-driven and innovation-led, and our strategies are made up of a blend of creativity and collaboration, tailor-made for each of our clients’ brands.

You’re a calm, confident campaign lead who clients trust, journalists respect, and teams rely on. You know how to run brilliant Film & TV publicity campaigns — and you enjoy doing it.

What you’ll be doing

• Owning campaigns

• Be the day‑to‑day client lead — trusted, proactive, and across every detail
• Run client meetings and calls confidently, without needing senior backup
• Take initiative, solve problems early, and keep campaigns moving smoothly
• Deliver consistently high‑quality work, on time and on budget
• Roll up your sleeves for screenings, events, premieres and launches (some out‑of‑hours work comes with the territory)
• Juggle multiple campaigns without dropping the ball
• Track time and budgets accurately (Harvest‑friendly 😉)
• Flag risks early and help negotiate additional budget where needed
• Make smart decisions about where time and energy are best spent

• Build and maintain strong journalist and editor relationships
• Stay on top of media moves, new outlets and rising voices
• Work closely with social to identify and activate influencers when needed
• Confidently manage influencer partnerships (fees, access, expectations)
• Spot and deliver smart partnerships and activations that elevate campaigns
• Turn briefs into sharp, creative campaign strategies
• Collaborate with publicity, social, creative and insights teams
• Write clearly and persuasively — decks, ideas, rationale, reports
• Present ideas with confidence and adapt your style to the room

• Run junkets, screenings and premieres with professionalism and calm
• Liaise smoothly between clients, talent, journalists and influencers
• Be trusted on‑ground support, even when things get pressurised
• Represent Substance brilliantly at industry and client events

• Deliver clear, timely reporting that actually tells the story
• Summarise campaign success and insights in a way clients value
• Create strong case studies for creds decks and the website

• Be a positive, reliable presence in the team
• Support, guide and mentor juniors and interns
• Delegate clearly and help others grow
• Contribute ideas, encourage collaboration, and lead by example
• Stay plugged into Film & TV culture, news and releases
• Build long‑term industry relationships and knowledge
• Be excited to grow your craft across different types of publicity

What you can bring to Substance

The ideal candidate…

• Detail‑oriented – enjoys getting the numbers right and spotting minor errors.
• Organised – keeps records tidy and deadlines in check.
• Proactive – takes initiative to chase missing info and complete tasks without being asked.
• Curious & eager to learn – open to growing skills in finance and learning from colleagues.
• Cheerful team player – brings positive energy to the office and enjoys supporting others.
• Reliable & trustworthy – handles sensitive financial information with care.
• Adaptable – comfortable switching between tasks in a busy creative agency environment.
• Communicative – happy to check things, ask questions, and keep people updated.
• Problem solver – enjoys finding simple solutions when numbers don’t match.
• Client‑friendly – professional and polite when dealing with suppliers and clients.

Ready to join Team Substance? Please send your cover letter and CV to jobs@substanceglobal.com.

Recruitment & equal opportunity statement

Our recruitment process seeks to eliminate aspects of unconscious bias. For this reason, all CVs received will have names and other personal identifiable information removed, so that those reviewing applications will do so based on skill sets and aptitude alone. Selected candidates will next be appraised – either by set tasks or interview(s), or both – based on scoring criteria against the role’s required competencies.

EDI statement and our people pledge

Don’t meet every single requirement? Research shows that women and people of colour are less likely than others to apply if they don’t match 100% of the job requirements. Don’t let the confidence gap stand in your way, we’d love to hear from you! We understand that experience comes in many different forms and are dedicated to adding new perspectives to the team. Substance Global is committed to providing a fair, inclusive, and diverse work‑environment. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global community with whom we work. We welcome people of different backgrounds, experiences, abilities, and perspectives and are an equal opportunities employer. We are currently pursuing our B Corp accreditation. Please also let us know if you require any reasonable adjustments to the recruitment process.