Vacancy at Subsea Technology & Rentals (STR)
Vacancy listed10/11/2026
Details
This role plays a key part in supporting the commercial and operational activities of the business, ensuring the accurate management of hire agreements, invoicing, customer records, and reporting processes. This role helps maintain strong customer relationships while supporting business performance through effective administration, analysis, and coordination activities.
Roles & Responsibilities
- To manage and update our internal C-SAM system (the company Asset Tracking Database system with on and off hires)
- Update database with any changes to the hire agreement
- Deal with client queries in a professional and friendly manner building strong client relationships
- Generation of Hire and Sales invoicing
- Generation of reports for senior management team
- Work closely with the Client Account Management team.
- Customer interface for discussions regarding hire clarifications and disputes
- To manage and update C-SAM, the company Asset Tracking Database system with on and off hires
- Update database with any changes to the hire agreement
- Maintain accurate records of commercial agreements, customer terms & conditions, and contract amendments
- Prepare presentation materials to support business activities
- Raising and receipting of marketing POs
- Attend monthly client FA review meetings, as required
- Maintain pricing structures and price schedules
- Compile and analyse information for Key Account Management team meetings
- Track key commercial KPIs and highlight risks or opportunities to KAM/GKAM
Educational Requirements and skills
- Highers / A Levels or equivalent, including English and Maths.
- A relevant college qualification, HNC/HND or degree would be desirable but is not essential
- IT skills: Comfortable using Microsoft Office, particularly Excel, Outlook and Teams
- Numeracy : Confident working with numbers, dates, quantities and basic calculations
- Delivery & Prioritisation: Able to manage tasks, deadlines and competing priorities
- Communication: Good at communicating with colleagues, customers and suppliers
- Attention to detail: Careful and accurate when entering information and maintaining records
Work Experience
Previous work experience in customer service, administration, retail, hospitality, part-time work or work placement would be useful
Benefits
- Private medical insurance, including dental and vision
- Wellbeing package such as additional paid leave day per year, enhanced sick pay and lunch and learns
- Comprehensive, ongoing training and development programmes such as STR Academy
- Bonus plan
- Holiday purchase scheme
- Social events
- Charity/community events
- Service awards
- Competitive salary
Hire Administrator employer: SUBSEA TECHNOLOGY & RENTALS (STR)
SUBSEA TECHNOLOGY & RENTALS (STR) is an attractive employer due to its commitment to employee development and operational excellence. The company provides a supportive work culture where professionals can grow their skills and contribute to innovative projects. Employees enjoy opportunities for mentorship and involvement in continuous improvement initiatives.
Contact Details:
SUBSEA TECHNOLOGY & RENTALS (STR) Recruitment Team
