Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the development of in-service support for innovative maritime technology.
- Company: Join a fast-growing UK-based maritime tech company with cutting-edge solutions.
- Benefits: Enjoy 25 days annual leave, private healthcare, and flexible working options.
- Why this job: Make a real impact in a dynamic environment focused on innovation and collaboration.
- Qualifications: Experience in leading support for complex engineered assets is essential.
- Other info: Great opportunities for professional development and career growth.
The predicted salary is between 60000 - 84000 £ per year.
SubSea Craft is a fast growing, privately-funded, UK-based innovative maritime technology company specialising in next-generation, high-performance watercraft and systems. We operate at the intersection of advanced engineering, cutting-edge design, and user-centric innovation, delivering safe, effective, and enabling solutions for both commercial and defence applications.
What We Offer
- Annual Leave – Entitlement to 25 days of annual leave plus bank holidays
- Wellbeing Day - An additional Wellbeing Day each year to focus on personal health and wellbeing.
- Private Healthcare – Access to comprehensive private healthcare coverage to support your physical and mental wellbeing.
- Life Assurance and Critical Illness Cover – Comprehensive protection including Life Assurance (4x salary) and Critical Illness Cover for added financial security.
- Family Leave – Enhanced maternity and paternity pay
- Christmas Leave – A Christmas shutdown is typically observed.
- Professional Development – Commitment to ongoing learning and career growth, supported by training programmes and access to LinkedIn Learning.
- Pension Contribution – pension scheme with the option to contribute via salary sacrifice
- Flexible Working – Opportunities for flexible working arrangements to promote work–life balance.
- Inclusive Culture – A professional environment that values diversity, innovation, and collaboration.
Role Overview
The Service Delivery Lead will take responsibility for developing and delivering SubSea Craft’s in-service support capability, ensuring our products are supported effectively and reliably throughout their operational life. This role spans support strategy, commercial support solution development, and oversight of operational service delivery as customer fleets enter service and scale. It is a senior leadership role within the Client Services Directorate, working closely with engineering, production, supply chain, and commercial teams. While experience in defence Integrated Logistics Support (ILS) and Through Life Support (TLS) is highly valued, we are equally interested in candidates who have led in-service support for complex, high-value engineered assets in other demanding sectors.
Responsibilities Will Include
- Ownership and development of SubSea Craft’s Through Life Support (TLS) strategy, delivery model, and governance framework.
- Leadership of ILS activities across product development and production, ensuring supportability, affordability, and availability are embedded in design and build decisions
- Development of costed, contract-ready support solutions aligned to small fleet and export customer requirements
- Acting as the primary interface with customers on support strategy, readiness, and sustainment matters
- Supporting early operational service and fleet expansion, including maintenance, spares, upgrades, warranty and repairs, technical documentation, field service and technical support
- Definition and oversight of SubSea Craft’s service centre model, including depot-level maintenance, repair, and overhaul activities
- Coordination of internal stakeholders across engineering, production, supply chain, commercial and training functions
- Management of specialist suppliers and partners involved in service delivery
- Line management and leadership of the ILS / TLS team
- Monitor service performance, drive continuous improvement, and incorporate in-service feedback into design and future bids
- Lead pragmatic, execution-focused ILS activities appropriate to high-value platforms and small fleet operations, including:
- Maintenance concept definition and levels of maintenance
- Spares identification, provisioning, and stockholding strategies
- Support equipment definition
- Supportability inputs to design
- Technical documentation and support data
Qualifications And Experience
- Experience leading in-service support or sustainment for complex, high-value engineered assets (defence, maritime, aerospace, rail, offshore energy, or similar asset-intensive sectors)
- Strong practical understanding of asset lifecycle management, maintainability, reliability, and support cost drivers
- Experience building or improving service delivery models, field service operations, warranty/MRO functions, or fleet support organisations
- Ability to develop costed support solutions and contribute to commercial bids or long-term service agreements
- Experience working cross-functionally with engineering and manufacturing teams to influence product supportability
- Leadership experience within scaling, evolving, or transformation-stage organisations
- Strong stakeholder engagement capability, including acting as a credible customer-facing representative
- Experience with defence Integrated Logistics Support (ILS) or Through Life Support (TLS) frameworks
Service Delivery Lead in Portsmouth employer: SubSea Craft Limited
Contact Detail:
SubSea Craft Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Lead in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to people in the maritime tech industry, especially those who work at SubSea Craft or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by understanding their products and services inside out. Show us that you’re not just another candidate; demonstrate your passion for high-performance watercraft and how your experience aligns with their mission.
✨Tip Number 3
Practice your STAR technique for answering behavioural questions. We want to hear about specific situations where you’ve led teams or improved service delivery. Make it relatable to the role of Service Delivery Lead!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the SubSea Craft team.
We think you need these skills to ace Service Delivery Lead in Portsmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Delivery Lead role. Highlight your experience in in-service support and any relevant projects you've led. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about maritime technology and how your background makes you a perfect fit for SubSea Craft. Keep it engaging and personal.
Showcase Your Leadership Skills: As a senior leadership role, we’re keen to see examples of your leadership experience. Share specific instances where you've successfully led teams or projects, especially in complex environments.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our innovative team!
How to prepare for a job interview at SubSea Craft Limited
✨Know Your Stuff
Make sure you understand SubSea Craft's products and services inside out. Familiarise yourself with their Through Life Support (TLS) strategy and how it applies to high-value engineered assets. This will show that you're genuinely interested and ready to contribute.
✨Showcase Your Leadership Skills
As a Service Delivery Lead, you'll need to demonstrate your leadership experience. Prepare examples of how you've successfully led teams in complex environments, particularly in sectors like defence or maritime. Highlight your ability to engage stakeholders and drive continuous improvement.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think about past challenges you've faced in service delivery and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company's future projects, their approach to innovation, or how they measure success in service delivery. This shows your enthusiasm and helps you gauge if the company is the right fit for you.