Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for clients, ensuring top-notch service and support.
- Company: Join QWM Group, a dynamic company focused on exceptional client experiences.
- Benefits: Enjoy competitive salary, career growth, and a fun team culture.
- Why this job: Perfect for those who love problem-solving and building relationships in a fast-paced environment.
- Qualifications: Strong communication skills and at least one year in customer relations required.
- Other info: GCSE or equivalent education is needed; free parking available.
The predicted salary is between 22400 - 25200 £ per year.
Are you a people person with a knack for problem-solving and top-tier communication skills? Do you thrive in a fast-paced environment where no two days are the same? If so, we want YOU to join our team at QWM Group as a Client Relations Coordinator!
In this role, you’ll be at the heart of our client experience, working across our portfolio of brands to ensure we consistently deliver the highest level of service.
What You’ll Do:
- Act as the first point of contact for clients, delivering exceptional service
- Build and nurture strong, lasting client relationships
- Handle enquiries, resolve issues, and coordinate client requests with accuracy and efficiency
- Use CRM systems and BigChange to manage client interactions effectively
- Collaborate with internal teams to ensure seamless service delivery and client satisfaction
What We’re Looking For:
- Strong communication and organisational skills
- A customer-focused mindset with a proactive, can-do attitude
- Ability to manage multiple tasks and remain calm under pressure
- Previous experience in client relations, account management, or customer service (essential)
Why Join Us?
- Competitive salary + benefits
- Opportunities for career growth and professional development
- A fun, collaborative, and energetic team culture
Benefits:
- Company pension
- Free parking/on-site parking
Requirements:
Education:
- GCSE or equivalent (required)
Experience:
- Customer relationship management: 1 year (required)
Salary: £28,000 – £30,000 (experience-based) #J-18808-Ljbffr
Client Relations Coordinator employer: Subscan UDS Ltd
Contact Detail:
Subscan UDS Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relations Coordinator
✨Tip Number 1
Familiarise yourself with CRM systems and tools like BigChange, as these are crucial for managing client interactions. Being able to demonstrate your proficiency in these systems during the interview will show that you're ready to hit the ground running.
✨Tip Number 2
Prepare examples of how you've successfully handled client enquiries or resolved issues in previous roles. This will help you illustrate your problem-solving skills and customer-focused mindset, which are key for this position.
✨Tip Number 3
Research QWM Group and its portfolio of brands thoroughly. Understanding their values and services will allow you to tailor your responses in the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Practice your communication skills by engaging in mock interviews or role-playing scenarios. Since strong communication is essential for this role, being able to articulate your thoughts clearly will give you an edge over other candidates.
We think you need these skills to ace Client Relations Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client relations, account management, or customer service. Use specific examples that demonstrate your strong communication and organisational skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client relations and problem-solving. Mention how your proactive attitude and ability to manage multiple tasks make you a perfect fit for the role.
Highlight Relevant Skills: In your application, emphasise your customer-focused mindset and any experience with CRM systems. This will show that you understand the tools necessary for effective client interaction.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Subscan UDS Ltd
✨Showcase Your Communication Skills
As a Client Relations Coordinator, strong communication is key. Be prepared to demonstrate your ability to articulate ideas clearly and listen actively. Use examples from your past experiences where you successfully resolved client issues or built relationships.
✨Highlight Your Problem-Solving Abilities
This role requires a knack for problem-solving. Think of specific instances where you faced challenges in client relations and how you overcame them. This will show your potential employer that you can handle the fast-paced environment they offer.
✨Familiarise Yourself with CRM Systems
Since the job involves using CRM systems and BigChange, it’s beneficial to have a basic understanding of these tools. If you have experience with similar software, mention it during the interview to demonstrate your readiness to hit the ground running.
✨Emphasise Team Collaboration
Collaboration is crucial in this role. Be ready to discuss how you've worked effectively within teams in the past. Highlight any experiences where you coordinated with different departments to enhance client satisfaction.
