At a Glance
- Tasks: Manage and control engineering documentation for subsea telecommunication products.
- Company: Join a growing team at SubConnect, a leader in subsea technology.
- Benefits: Enjoy hybrid working, competitive salary, and comprehensive employee benefits.
- Other info: Opportunity for career growth and professional development in a supportive team.
- Why this job: Make an impact in a dynamic environment while developing your technical skills.
- Qualifications: HNC/HND/Degree in engineering or relevant experience required.
The predicted salary is between 35000 - 45000 £ per year.
Due to continued growth within SubConnect, we are looking for an experienced Technical Author / Document Controller to support the development, testing and delivery of Subsea Telecommunication technology products as part of a multi-disciplinary team. You will own the control, issue and maintenance of engineering documentation across the full design-to-delivery lifecycle, ensuring documents are accurate, traceable and released on time. Working with Design Engineers and Production, you will coordinate reviews and approvals, manage document transmittals, and release drawings and assemblies in line with internal processes.
You will manage document issues, change requests and configuration updates, completing impact assessments to keep construction manuals, parts lists and BOMs, internal databases, and web tools up to date. You will also respond to technical queries, support audits and compliance with ISO9001 and ISO17025, promote HSE-aligned safe working practices, and provide wider document control support to the SubConnect team.
Responsibilities
- Follow safe working practices and ensure compliance by others, including customers.
- Support the day-to-day management of projects from the design phase review process to project completion against the project schedule.
- Aid the facilitation of regular design reviews with the team to ensure compliance of design process and delivery of product against relevant specifications, project deliverables, timescales & milestones.
- Liaise with the Design Engineer(s) to release design assemblies and detailed engineering drawings.
- Liaise with the Design Engineer(s) to produce design Bill of Materials (BOMs) and Construction Manuals (CM).
- Control and issue of Kit numbers and CMs for the Universal Jointing Consortium (UJC), updating the UJ/UQJ Explorer data as required, and releasing the quarterly editions.
- Process requested/required updates to documents on host database which is accessed by external parties on behalf of the UJC members.
- Liaise with the Production team and the Design Engineer(s) on change or clarification requests on components or BOMs.
- Responsible for the Issues & Changes procedure, to ensure well documented requested/required updates to parts, drawings, assemblies and construction manuals.
- Create and maintain the UJCM, UQJCM, and other joint construction manuals in accordance with current HSE legislation and ensuring safe working practices.
- Manage change requests from various stakeholders regarding changes to construction manuals.
- Assist with all technical queries surrounding the BOM’s and DMs, providing detailed responses if necessary.
- Maintenance of the Kit-Search facility on the UJC website via JADE.
- Compilation and maintenance of Qualified Cable Combination data in conjunction with the UJC Coordinator for publication on the UJC Website.
- Follow the company quality system and assist in maintaining ISO9001 & ISO17025, especially relating to Controlling Design and Development changes.
- Support the wider SubConnect teams with document control functions.
The above activities are all interconnected and change to one aspect has repercussions for others. So, an overall duty is to conduct impact assessments to ensure that all systems, documents and applications are maintained accurately (e.g. development changes impacts on several construction manuals, BOMs, JADE, website etc.).
Qualifications, Skills and Experience
Required:
- HNC/HND/Degree and/or relevant experience in engineering subject or technical training and experience.
- Strong background of managing technical and engineering documentation.
- Considerable knowledge of MS Suite, including Outlook, Word, Excel.
- The ability to work on complex issues both in a team and individually, under pressure and in a quality way.
- Ability and willingness to switch disciplines from one job to another in order to meet the needs of the business.
Ideal:
- Technical training and experience appropriate to the work involved in subsea telecommunication jointing and allied technologies.
Location
This role is based in the Chelmsford office and follows a hybrid working arrangement, with working 3 days in the office and the other 2 days working remotely each week.
Employee Benefits
- Group Pension with access to Independent Financial Advisor
- Life Cover – inclusive with Group Pension Plan
- Private Medical Insurance and Medicash Plan
- Dental Scheme – at a subsidised cost
- Fitness Club Subsidy
- X2 Professional Subscriptions
- Cycle Scheme – As per the green initiative, approved by the Government scheme
- Eye Sight Test contribution
- Perkbox - employee discount scheme along with a Wellness Hub
- Enhanced Maternity and Paternity pay
- Option to purchase an additional 5 days annual leave per year
- Long Service Awards
- Reward & Recognition
- Referral programme
- Employee Assistance programme
- Free on-site parking - At all sites
Technical Author - Document Controller in Chelmsford employer: SubConnect
At SubConnect, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our Chelmsford office offers a hybrid working arrangement, allowing for flexibility while ensuring our team members have access to comprehensive benefits such as private medical insurance, fitness club subsidies, and professional development opportunities. Join us to be part of a dynamic team dedicated to advancing subsea telecommunication technology, where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Author - Document Controller in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Familiarise yourself with their products and recent developments in subsea telecommunications. This will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to document control and engineering documentation management. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Technical Author - Document Controller in Chelmsford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Author / Document Controller role. Highlight your experience with managing technical documentation and any relevant engineering background. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about subsea telecommunication technology and how your previous experiences make you a great fit for our team. Keep it engaging and personal – we love to see your personality!
Showcase Your Attention to Detail:As a Technical Author, attention to detail is key. In your application, demonstrate how you've successfully managed documentation in the past, ensuring accuracy and compliance. We want to know you can keep everything on track and up to date!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it's super easy – just follow the prompts!
How to prepare for a job interview at SubConnect
✨Know Your Documentation Inside Out
Before the interview, make sure you’re familiar with the types of engineering documentation relevant to the role. Brush up on your knowledge of construction manuals, BOMs, and ISO standards like ISO9001 and ISO17025. This will show that you understand the importance of accuracy and traceability in document control.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with MS Suite, especially Excel and Word, as these tools are crucial for managing documentation. Bring examples of how you've used these tools in past roles to streamline processes or improve documentation accuracy. This will demonstrate your technical proficiency and problem-solving skills.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle complex issues under pressure. Think of specific examples where you managed document changes or coordinated with engineers. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Emphasise Team Collaboration
Since this role involves working closely with design engineers and production teams, highlight your teamwork skills. Share experiences where you successfully collaborated on projects, facilitated design reviews, or managed stakeholder communications. This will illustrate your ability to work within a multi-disciplinary team.
