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- Tasks: Enhance customer service and support clients with regulatory reporting projects.
- Company: Leading Fintech company in London with a focus on growth.
- Benefits: Competitive salary of £35k, flexible working, and extra annual leave.
- Why this job: Join a dynamic team and make a real difference in customer success.
- Qualifications: Ambitious graduates with strong analytical and communication skills.
- Other info: Great opportunities for professional development and career advancement.
The predicted salary is between 28000 - 42000 £ per year.
A leading Fintech company in London seeks a Graduate Customer Success professional to enhance customer service for regulatory reporting projects. This integral role involves addressing client queries, providing workarounds, and maintaining knowledge resources.
Successful candidates should be ambitious graduates with strong analytical skills, excellent communication abilities, and familiarity with tools like Excel or SQL.
The position offers a competitive salary of £35k, flexible working options, and benefits including additional annual leave and professional development support.
Graduate Customer Success Associate – Fintech Growth employer: Suade
Contact Detail:
Suade Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Customer Success Associate – Fintech Growth
✨Tip Number 1
Network like a pro! Reach out to people in the fintech space, especially those working in customer success. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer success and regulatory reporting. We recommend role-playing with a friend or using online resources to boost your confidence.
✨Tip Number 3
Show off your analytical skills! Be ready to discuss how you've used tools like Excel or SQL in past projects. Real-life examples will make you stand out as a candidate who can tackle client queries effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing ambitious graduates like you taking the initiative!
We think you need these skills to ace Graduate Customer Success Associate – Fintech Growth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Graduate Customer Success Associate role. Highlight any relevant experience in customer service or regulatory reporting, and don’t forget to mention your analytical skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about fintech and how your background makes you a great fit for the team. Be sure to mention your familiarity with tools like Excel or SQL.
Show Off Your Communication Skills: Since this role involves addressing client queries, it’s crucial to demonstrate your communication abilities. Use clear and concise language in your application, and consider including examples of how you've effectively communicated in past roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Suade
✨Know Your Fintech Basics
Make sure you brush up on your fintech knowledge before the interview. Understand the key trends in regulatory reporting and how they impact customer success. This will show your enthusiasm for the industry and help you answer questions more confidently.
✨Show Off Your Analytical Skills
Prepare to discuss specific examples where you've used analytical skills to solve problems or improve processes. Whether it's through coursework or previous roles, having concrete examples ready will demonstrate your capability to handle client queries effectively.
✨Practice Your Communication
Since this role involves addressing client queries, practice articulating your thoughts clearly and concisely. You might want to do mock interviews with friends or family to refine your communication style and ensure you can convey complex information simply.
✨Familiarise Yourself with Tools
If you're familiar with Excel or SQL, be prepared to discuss how you've used these tools in the past. If you're not as confident, consider brushing up on basic functions or queries that could be relevant to the role. Showing a willingness to learn can also go a long way!
