Coffee Machine Service and Technical Manager in Colne

Coffee Machine Service and Technical Manager in Colne

Colne Full-Time 30000 - 40000 € / year (est.) No home office possible
Style Cafe Ltd | Supplying the Suppliers

At a Glance

  • Tasks: Manage installation and servicing of espresso machines while providing top-notch customer support.
  • Company: Join a family-run business with over 30 years in the coffee industry.
  • Benefits: Enjoy a company van, flexible hours, and a supportive team environment.
  • Other info: Opportunity for growth in a dynamic and customer-focused environment.
  • Why this job: Be part of a passionate team ensuring great coffee is served every day.
  • Qualifications: Hands-on experience with espresso machines and strong problem-solving skills required.

The predicted salary is between 30000 - 40000 € per year.

Style Café is a long-standing importer of espresso machines, grinders, and milk coolers, and the exclusive UK distributor of Biepi espresso machines and grinders. With over 30 years in the coffee industry, we are a family-run business that puts customers at the heart of everything we do. We pride ourselves on supplying reliable equipment alongside exceptional service. We focus on building long‑term relationships with our partners, offering not just equipment, but full support including installation, maintenance, and ongoing technical assistance to ensure great coffee is served every day.

We are now looking for an experienced Espresso Machine Technician to manage daily installation, maintenance, and servicing requirements. This role involves working with a range of commercial beverage equipment, ensuring all machines are installed, maintained, and operating to the highest standard. Experience in refrigeration would be an advantage, but is not essential.

Key Responsibilities
  • Installation and setup of commercial espresso machines and grinders at customer sites
  • Preparation of espresso machines and coffee grinders ready for dispatch
  • Routine maintenance and servicing both on‑site and within a 2‑hour radius of the company office and workshop
  • Coordinating service calls and installations with subcontractor partners across the UK
  • Diagnosing and repairing espresso machines and grinders
  • Providing technical support to customers via phone and email
  • Managing spare parts inventory and liaising with suppliers
  • Collaborating with manufacturing partners in Italy
  • Maintaining accurate service records and reports
  • Delivering excellent customer service and technical advice
About You
  • Hands‑on experience with espresso machines is essential
  • Strong problem‑solving skills with the ability to work independently and as part of a team
  • Basic understanding of plumbing
  • Basic IT skills
  • Health and safety awareness when handling equipment
  • Flexible approach to working hours, including occasional early starts or later finishes
  • Team‑oriented with a willingness to support other departments when needed
  • Strong written and verbal communication skills
  • Committed to delivering high levels of customer service
Working Hours

Monday – Thursday: 8:30am – 5:00pm
Friday: 8:30am – 3:30pm

A full UK driving licence is essential. A company van will be provided during working hours.

Coffee Machine Service and Technical Manager in Colne employer: Style Cafe Ltd | Supplying the Suppliers

Style Café is an exceptional employer that values its employees as part of the family, fostering a supportive and collaborative work culture. With over 30 years in the coffee industry, we offer our team opportunities for professional growth through hands-on experience with cutting-edge equipment and ongoing technical training. Located within a vibrant community, we provide a company van for work-related travel, ensuring our staff can focus on delivering outstanding service while enjoying a healthy work-life balance.

Style Cafe Ltd | Supplying the Suppliers

Contact Detail:

Style Cafe Ltd | Supplying the Suppliers Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Coffee Machine Service and Technical Manager in Colne

Tip Number 1

Network like a pro! Reach out to your connections in the coffee industry, attend local events, and join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Show off your skills! If you’ve got hands-on experience with espresso machines, consider creating a portfolio or a video showcasing your work. This can really set you apart from other candidates when you’re chatting with potential employers.

Tip Number 3

Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like Style Café, and express your interest. A friendly email can go a long way in making a memorable impression.

Tip Number 4

Keep your tech skills sharp! Brush up on your IT skills and be ready to discuss how you can provide technical support. Employers love candidates who can troubleshoot issues on the spot, so be prepared to demonstrate your problem-solving abilities during interviews.

We think you need these skills to ace Coffee Machine Service and Technical Manager in Colne

Hands-on experience with espresso machines
Problem-Solving Skills
Basic understanding of plumbing
Basic IT skills
Health and safety awareness
Customer Service Skills
Strong written communication skills

Some tips for your application 🫡

Show Your Passion for Coffee:When writing your application, let your love for coffee shine through! Share any relevant experiences you have with espresso machines or the coffee industry. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our coffee-loving family.

Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter to match the job description. Highlight your hands-on experience with espresso machines and any technical skills you possess. We appreciate when applicants take the time to show us how their background aligns with what we're looking for.

Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon unless it's relevant to the role. We value good communication skills, so make sure your written application reflects that by being easy to read and understand.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re proactive and keen to join our team!

How to prepare for a job interview at Style Cafe Ltd | Supplying the Suppliers

Know Your Machines

Make sure you brush up on your knowledge of espresso machines and grinders. Be ready to discuss specific models, their features, and common issues. This shows that you're not just familiar with the equipment but also passionate about it.

Showcase Your Problem-Solving Skills

Prepare examples of past experiences where you've diagnosed and repaired equipment. Think of specific challenges you faced and how you overcame them. This will demonstrate your hands-on experience and ability to think on your feet.

Customer Service is Key

Since Style Café prides itself on exceptional service, be prepared to talk about how you’ve delivered great customer service in the past. Share stories that highlight your communication skills and your commitment to helping customers.

Be Ready for Technical Questions

Expect some technical questions related to installation, maintenance, and troubleshooting. Brush up on basic plumbing and IT skills as well, since they might come up during the interview. Showing confidence in these areas will set you apart.