At a Glance
- Tasks: Manage a portfolio of commercial insurance clients and provide top-notch customer service.
- Company: Sturdy Edwards Insurance Brokers, a trusted name in insurance for over 30 years.
- Benefits: Competitive salary, professional development opportunities, and a supportive team environment.
- Other info: Opportunity to mentor others and contribute to process improvements.
- Why this job: Join a dynamic team and make a real difference in clients' insurance journeys.
- Qualifications: Strong insurance experience and excellent customer service skills required.
The predicted salary is between 32625 - 39875 £ per year.
Company Description
Sturdy Edwards Insurance Brokers has been providing expert insurance advice and services to businesses and private individuals for over 30 years from its base in East Grinstead, Sussex.
The company offers a wide range of commercial insurance solutions, including cover for specialist trades
Role Description
The Senior Account Handler is a full-time role based in East Grinstead.
This role involves managing a portfolio of commercial insurance clients, handling renewals, mid-term adjustments, and new business enquiries.
The Senior Account Handler will liaise with insurers to obtain quotations, negotiate terms, and ensure documentation is accurate and delivered on time.
The role includes providing responsive customer service, advising clients on cover options and policy wording, and supporting the resolution of claims-related queries.
The Senior Account Handler will also help mentor less experienced team members, contribute to process improvements, and uphold regulatory and compliance standards.
Qualifications
- Strong experience in Insurance and Insurance Brokerage, ideally within both commercial and personal lines.
- Proficiency in Account Management and Renewals, including managing a client portfolio and handling mid-term changes.
- Demonstrated Customer Service skills, with a focus on clear communication, active listening, and building long-term client relationships.
- Good understanding of insurance products, policy wordings, and insurer markets, with the ability to explain complex information in accessible terms.
- Attention to detail, strong organizational skills, and the ability to prioritise workloads in a fast-paced environment.
- Confidence in using insurance broking systems and standard office software; willingness to learn new tools and processes.
- Relevant professional qualifications (e. g., progress toward CII or equivalent) are highly beneficial.
- Previous experience in a handling or similar role within an insurance brokerage environment is a requirement
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Senior Commercial Account Handler in East Grinstead employer: Sturdy Edwards Insurance Brokers
Sturdy Edwards Insurance Brokers is an exceptional employer, offering a supportive work culture that values professional growth and development. Located in the picturesque town of East Grinstead, employees benefit from a collaborative environment where they can enhance their skills while managing a diverse portfolio of clients. With over 30 years of industry expertise, the company prioritises employee well-being and provides opportunities for mentorship, making it an ideal place for those seeking a rewarding career in insurance.
Contact Details:
Sturdy Edwards Insurance Brokers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Commercial Account Handler in East Grinstead
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Sturdy Edwards Insurance Brokers). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Sturdy Edwards Insurance Brokers. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Senior Commercial Account Handler in East Grinstead
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Sturdy Edwards Insurance Brokers.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Sturdy Edwards Insurance Brokers. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Sturdy Edwards Insurance Brokers
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Sturdy Edwards Insurance Brokers to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Sturdy Edwards Insurance Brokers, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Sturdy Edwards Insurance Brokers's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
