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For Companies At a Glance
- Tasks: Manage relationships with top universities and drive student recruitment success.
- Company: Join a dynamic team focused on exceptional service in higher education.
- Benefits: Gain valuable experience, develop your skills, and enjoy a collaborative work environment.
- Why this job: Make a real impact by nurturing partnerships with prestigious universities.
- Qualifications: Experience in sales and client engagement within the UK higher education sector.
- Other info: Opportunity for extensive travel and professional growth in a supportive team.
The predicted salary is between 40000 - 50000 £ per year.
We’re delighted to announce an opening for a 1-year fixed term contract for a Client Engagement Manager to join our dynamic team delivering exceptional service to our university clients in the UK and Ireland. Trust and true partnership is the cornerstone of our relationships, and we pride ourselves on maintaining our market-leading position through integrity and exceptional service.
As a Client Engagement Manager, you will play a crucial role in nurturing and expanding these valued partnerships. You will have the exciting opportunity to interface with some of the world's finest universities, ensuring their student recruitment needs are met with the highest level of professionalism and care.
Main duties
- The role is responsible for the overall management and development of relationships with a defined portfolio of universities and higher education institutions in the UK and Ireland, encompassing both commercial and service delivery aspects.
- You will track industry trends, market developments, and competitor activities and use these insights to identify opportunities for selling solutions and services that support each institution’s objectives.
- You will also ensure a consistently high level of service, working closely with internal teams to deliver strong outcomes and maintain long-term, trusted partnerships.
- The role incorporates:
- Client relationship management. As the main representative of StudyIn for a designated number of universities, you will maintain a close oversight of the development and conversion of the pipeline of new students, working closely with the global network of StudyIn branch offices. You will be responsible for agreeing commercial terms and incentives with each university as well as identifying and driving opportunities to promote and sell digital marketing and other value-added services. You will also play a key role in sourcing client feedback and insights that will inform the further development of valued marketing services provided by StudyIn to universities.
- Account planning and strategy. To drive client success, you will understand and agree objectives for priority source markets, recruitment and marketing channels, promotional campaigns, and the overall international enrolment strategy.
- Performance management. You will provide regular reports to clients on key metrics, including the progress of each institution’s enrolment pipeline, and the impact of specific marketing campaigns.
- Business development. You will be responsible for identifying and onboarding new higher education clients.
- Client advocacy. You will represent client interests within StudyIn and provide feedback to internal teams, ensuring that client needs are met and exceeded.
About the candidate
- Proven experience in sales and client engagement within the UK higher education sector
- Strong communication, negotiation, and relationship-building skills
- Ability to identify commercial opportunities and develop tailored solutions that drive business growth and support enrolment goals
- Strong commercial awareness, with the ability to influence and agree mutually beneficial outcomes with partners
- Highly organised with strong analytical and commercial acumen
- Adaptable and proactive, able to work effectively under pressure
- Willingness to travel extensively across the UK
- Collaborative, with integrity and openness to change
Client Engagement Manager in Newport employer: StudyIn
Contact Detail:
StudyIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Engagement Manager in Newport
✨Tip Number 1
Network like a pro! Get out there and connect with people in the higher education sector. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Show your passion for client engagement! When you get the chance to chat with hiring managers or during interviews, share your enthusiasm for working with universities. Talk about how you can help them achieve their goals and why you’re the perfect fit for the role.
✨Tip Number 3
Prepare for those interviews! Research the universities you'll be working with and understand their needs. Be ready to discuss how you can nurture and expand partnerships, and have examples of your past successes in client engagement at the ready.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining StudySmarter. Make sure your application reflects your understanding of the role and how you can contribute to our mission of delivering exceptional service to our clients.
We think you need these skills to ace Client Engagement Manager in Newport
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Engagement Manager role. Highlight your experience in sales and client engagement within the UK higher education sector, as this will show us you understand what we're looking for.
Showcase Your Skills: We want to see your strong communication, negotiation, and relationship-building skills shine through. Use specific examples from your past experiences to demonstrate how you've successfully managed client relationships and driven business growth.
Be Authentic: Let your personality come through in your application. We value integrity and openness, so don’t be afraid to share your unique perspective and how it aligns with our mission of delivering exceptional service to our university clients.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at StudyIn
✨Know Your Universities
Before the interview, do your homework on the universities you'll be working with. Understand their unique challenges and recruitment needs. This will not only show your genuine interest but also help you tailor your responses to demonstrate how you can meet their specific objectives.
✨Showcase Your Relationship Skills
As a Client Engagement Manager, relationship-building is key. Prepare examples from your past experiences where you've successfully nurtured client relationships or resolved conflicts. Highlight your communication and negotiation skills, as these will be crucial in this role.
✨Be Ready to Discuss Market Trends
Stay updated on the latest trends in the UK higher education sector. Be prepared to discuss how these trends could impact student recruitment and how you can leverage them to benefit the universities. This shows that you're proactive and have a strategic mindset.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about their current client engagement strategies and how they measure success. This not only demonstrates your interest in the role but also gives you valuable insights into their expectations and culture.