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- Tasks: Manage relationships with top universities and drive student recruitment success.
- Company: Dynamic team focused on exceptional service in higher education.
- Benefits: Competitive salary, professional development, and opportunities for travel.
- Why this job: Make a real impact by nurturing partnerships with prestigious universities.
- Qualifications: Experience in sales and client engagement in the UK higher education sector.
- Other info: Join a collaborative environment with a focus on integrity and growth.
The predicted salary is between 40000 - 50000 £ per year.
We’re delighted to announce an opening for a 1-year fixed term contract for a Client Engagement Manager to join our dynamic team delivering exceptional service to our university clients in the UK and Ireland. Trust and true partnership is the cornerstone of our relationships, and we pride ourselves on maintaining our market-leading position through integrity and exceptional service.
As a Client Engagement Manager, you will play a crucial role in nurturing and expanding these valued partnerships. You will have the exciting opportunity to interface with some of the world's finest universities, ensuring their student recruitment needs are met with the highest level of professionalism and care.
Main duties:
- The role is responsible for the overall management and development of relationships with a defined portfolio of universities and higher education institutions in the UK and Ireland, encompassing both commercial and service delivery aspects.
- You will track industry trends, market developments, and competitor activities and use these insights to identify opportunities for selling solutions and services that support each institution’s objectives.
- You will also ensure a consistently high level of service, working closely with internal teams to deliver strong outcomes and maintain long-term, trusted partnerships.
- Client relationship management: As the main representative of StudyIn for a designated number of universities, you will maintain a close oversight of the development and conversion of the pipeline of new students, working closely with the global network of StudyIn branch offices.
- You will be responsible for agreeing commercial terms and incentives with each university as well as identifying and driving opportunities to promote and sell digital marketing and other value-added services.
- You will also play a key role in sourcing client feedback and insights that will inform the further development of valued marketing services provided by StudyIn to universities.
- Account planning and strategy: To drive client success, you will understand and agree objectives for priority source markets, recruitment and marketing channels, promotional campaigns, and the overall international enrolment strategy.
- Performance management: You will provide regular reports to clients on key metrics, including the progress of each institution’s enrolment pipeline, and the impact of specific marketing campaigns.
- Business development: You will be responsible for identifying and onboarding new higher education clients.
- Client advocacy: You will represent client interests within StudyIn and provide feedback to internal teams, ensuring that client needs are met and exceeded.
About the candidate:
- Proven experience in sales and client engagement within the UK higher education sector.
- Strong communication, negotiation, and relationship-building skills.
- Ability to identify commercial opportunities and develop tailored solutions that drive business growth and support enrolment goals.
- Strong commercial awareness, with the ability to influence and agree mutually beneficial outcomes with partners.
- Highly organised with strong analytical and commercial acumen.
- Adaptable and proactive, able to work effectively under pressure.
- Willingness to travel extensively across the UK.
- Collaborative, with integrity and openness to change.
Client Engagement Manager in Maidstone employer: StudyIn
Contact Detail:
StudyIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Engagement Manager in Maidstone
✨Tip Number 1
Network like a pro! Get out there and connect with people in the higher education sector. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Show your passion for client engagement! When you get the chance to chat with hiring managers or during interviews, share your enthusiasm for working with universities. Talk about how you can help them achieve their goals and why you’re the perfect fit for the role.
✨Tip Number 3
Prepare for those interviews! Research the universities you'll be working with and understand their needs. Be ready to discuss how you can nurture and expand partnerships, and have examples of your past successes in client engagement at the ready.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining our team. Make sure to highlight your relevant experience and how it aligns with the role of Client Engagement Manager when you submit your application.
We think you need these skills to ace Client Engagement Manager in Maidstone
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Engagement Manager role. Highlight your experience in sales and client engagement within the UK higher education sector, as this will show us you understand what we're looking for.
Showcase Your Skills: Use specific examples to demonstrate your strong communication, negotiation, and relationship-building skills. We want to see how you've successfully managed client relationships in the past, so don’t hold back on the details!
Research and Reflect: Take some time to research StudyIn and our values. Reflect on how your personal values align with ours, especially around integrity and exceptional service. This will help you convey why you're a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our dynamic team!
How to prepare for a job interview at StudyIn
✨Know Your Universities
Before the interview, do your homework on the universities you'll be working with. Understand their unique needs and challenges in student recruitment. This will show your potential employer that you're genuinely interested and ready to engage with their clients.
✨Showcase Your Relationship Skills
Be prepared to discuss specific examples of how you've built and maintained client relationships in the past. Highlight your communication and negotiation skills, as these are crucial for a Client Engagement Manager role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Commercial Awareness
Familiarise yourself with current trends in the UK higher education sector. Be ready to discuss how you can identify commercial opportunities and tailor solutions to meet the needs of universities. This will demonstrate your understanding of the market and your ability to drive business growth.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about the company's approach to client engagement and how they measure success. This not only shows your interest but also helps you gauge if the company aligns with your values and career goals.