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- Tasks: Manage relationships with top universities and drive student recruitment success.
- Company: Join a dynamic team focused on exceptional service in higher education.
- Benefits: Competitive salary, travel opportunities, and professional development.
- Why this job: Make a real impact by nurturing partnerships with prestigious universities.
- Qualifications: Experience in sales and client engagement within the UK higher education sector.
- Other info: Fast-paced environment with opportunities for growth and collaboration.
The predicted salary is between 40000 - 50000 £ per year.
We’re delighted to announce an opening for a 1-year fixed term contract for a Client Engagement Manager to join our dynamic team delivering exceptional service to our university clients in the UK and Ireland. Trust and true partnership is the cornerstone of our relationships, and we pride ourselves on maintaining our market-leading position through integrity and exceptional service.
As a Client Engagement Manager, you will play a crucial role in nurturing and expanding these valued partnerships. You will have the exciting opportunity to interface with some of the world's finest universities, ensuring their student recruitment needs are met with the highest level of professionalism and care.
Main duties:
- The role is responsible for the overall management and development of relationships with a defined portfolio of universities and higher education institutions in the UK and Ireland, encompassing both commercial and service delivery aspects.
- You will track industry trends, market developments, and competitor activities and use these insights to identify opportunities for selling solutions and services that support each institution’s objectives.
- You will also ensure a consistently high level of service, working closely with internal teams to deliver strong outcomes and maintain long-term, trusted partnerships.
- Client relationship management: As the main representative of StudyIn for a designated number of universities, you will maintain a close oversight of the development and conversion of the pipeline of new students, working closely with the global network of StudyIn branch offices.
- You will be responsible for agreeing commercial terms and incentives with each university as well as identifying and driving opportunities to promote and sell digital marketing and other value-added services.
- You will also play a key role in sourcing client feedback and insights that will inform the further development of valued marketing services provided by StudyIn to universities.
- Account planning and strategy: To drive client success, you will understand and agree objectives for priority source markets, recruitment and marketing channels, promotional campaigns, and the overall international enrolment strategy.
- Performance management: You will provide regular reports to clients on key metrics, including the progress of each institution’s enrolment pipeline, and the impact of specific marketing campaigns.
- Business development: You will be responsible for identifying and onboarding new higher education clients.
- Client advocacy: You will represent client interests within StudyIn and provide feedback to internal teams, ensuring that client needs are met and exceeded.
About the candidate:
- Proven experience in sales and client engagement within the UK higher education sector.
- Strong communication, negotiation, and relationship-building skills.
- Ability to identify commercial opportunities and develop tailored solutions that drive business growth and support enrolment goals.
- Strong commercial awareness, with the ability to influence and agree mutually beneficial outcomes with partners.
- Highly organised with strong analytical and commercial acumen.
- Adaptable and proactive, able to work effectively under pressure.
- Willingness to travel extensively across the UK.
- Collaborative, with integrity and openness to change.
Client Engagement Manager in London employer: StudyIn
Contact Detail:
StudyIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Engagement Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the higher education sector. Attend events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. Remember, it’s all about building those relationships!
✨Tip Number 2
Prepare for interviews by researching the universities you’ll be working with. Understand their needs and challenges so you can showcase how you can help them succeed. Tailor your approach to each institution – it shows you care and are genuinely interested!
✨Tip Number 3
Practice your pitch! Whether it’s a casual chat or a formal interview, being able to clearly articulate your experience and how it aligns with the role of Client Engagement Manager is key. Keep it engaging and relatable – let your personality shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly. Let’s make this happen together!
We think you need these skills to ace Client Engagement Manager in London
Some tips for your application 🫡
Show Your Passion for Education: When writing your application, let your enthusiasm for the higher education sector shine through. We want to see how much you care about helping universities and students succeed, so share any relevant experiences or insights that highlight your passion.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Client Engagement Manager role. We’re looking for candidates who understand our mission and can demonstrate how their skills align with our goals, so don’t be afraid to get personal!
Highlight Your Relationship-Building Skills: Since this role is all about nurturing partnerships, be sure to showcase your experience in client engagement and relationship management. We want to know how you've successfully built trust and maintained strong connections in your previous roles.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at StudyIn
✨Know Your Universities
Before the interview, research the universities you'll be working with. Understand their unique needs and challenges in student recruitment. This will help you demonstrate your knowledge and show that you're genuinely interested in building strong partnerships.
✨Showcase Your Communication Skills
As a Client Engagement Manager, communication is key. Prepare examples of how you've successfully built relationships in the past. Be ready to discuss your negotiation tactics and how you've influenced outcomes positively for clients.
✨Demonstrate Commercial Awareness
Familiarise yourself with current trends in the UK higher education sector. Be prepared to discuss how these trends could impact client strategies and how you can leverage them to create tailored solutions that drive growth.
✨Prepare for Performance Metrics Discussion
Think about how you would report on key metrics and the success of marketing campaigns. Be ready to share your approach to performance management and how you would ensure clients are kept informed and satisfied with their enrolment pipeline.