At a Glance
- Tasks: Support students' progression through tutorials, activities, and personal development guidance.
- Company: Join a leading international education provider passionate about student success.
- Benefits: Competitive salary, diverse work environment, and opportunities for personal growth.
- Other info: Dynamic role with opportunities to engage in enriching activities and events.
- Why this job: Make a real difference in students' lives while developing your coaching and mentoring skills.
- Qualifications: Bachelor's degree or equivalent experience in education or student support.
Contract Type: Full Time, Fixed Term for 1 year
Location: Stockton-on-Tees, Durham University International Study Centre
Salary: up to £26,520 per annum
The Progression & Engagement Coach’s role is to support students’ progression needs both face-to-face and online. The post holder will be responsible for the delivery of tutorial sessions, 1-1 support and guidance, establishing a programme of activities to help students develop skills and confidence outside the classroom in preparation for their transition to HE. This will require excellent people skills and a good level of administrative ability. The post holder will assist with facilitating student forums and committees. They will also assist with planning a varied schedule of enrichment activities, including events, clubs and societies and trips and visits, and supporting the planning and implementation of induction and arrivals activities.
ABOUT THE ROLE
- Acting as a personal tutor to deliver Academic Success tutorials and provide 1:1 personal development, academic and progression counselling to students.
- Collaborate within the network to design and create learning materials around study skills, welfare topics and employability for Academic Success tutorials.
- Update and maintain the virtual learning environment and embed alternative digital learning technologies into delivery.
- Put interventions in place in relation to attendance in a timely manner and in accordance with the Attendance Policy and accurately recorded.
- Track student performance, liaise with the academic team to identify suitable intervention strategies, and ensure performance and progression records are maintained.
- Monitor, track and provide reports on student destination offers and refer students to the Extended Progression Team for assistance in finding alternative choices where they do not meet their progression requirements.
- Track VLE analytics and gather data on work completion to identify gaps and actions for students.
- Support students in actively taking care of their mental and physical health. Liaise with the Student Wellbeing Team where there are concerns of students' welfare.
- Ensure student records are kept up to date and are accurate.
- Support the organisation and delivery of wellbeing, enrichment, transition events.
- To support with researching, planning, co-ordinating and implementing suitable and attractive activities and events for international students, engaging with students regarding potential events and encouraging participation and attendance.
- To support with planning university visit days and assist with managing the college allocation process.
- To engage with students regarding sports development activities, working closely with Durham University & Team Durham.
- To assist with setting up and supporting with ISC student clubs and societies.
- To support with setting up student volunteering opportunities for students with local organisations.
- Ensuring the smooth running of the reception and other student-facing environments, dealing with general student queries – face to face, on the VLE, by email and phone, gathering of information from other functional areas, targeting problem areas which lead to poor service, regular communication and review of the service with the wider team.
- Working as part of a team to organise and manage registration, arrivals, induction, enrichment activities and events, and providing support and guidance to team members carrying out the activities.
- Working as part of a team to ensure professional and timely information and reporting is released to external stakeholders including: parents, sponsors, guardians, agents, Study Group colleagues in the UK and overseas, partner university.
- Effective relationship management with stakeholders including: key University departments such as Student Support and Admissions.
- Engagement with Study Group marketing and agent visits, including presentations and contribution to marketing materials.
- Providing resources and support for other teams, as required.
- To provide general administration support for the centre as required and cover administration duties for other members of staff when absent and during peak periods.
- To carry out any duties, as reasonably required by the Senior Leadership Team.
ABOUT YOU
- Bachelor’s degree (or equivalent experience).
- Supporting students in an educational context.
- Experience of organising trips and visits including completing necessary risk assessments.
- Experience of creating engaging content and delivering workshops or similar.
- Experience of working collaboratively with external partners to facilitate activities and engagement.
- Experience of facilitating the ‘student voice’ including demonstrating the use of effective feedback mechanisms.
- Working in a regulated environment.
- Working in customer service.
ABOUT US
Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. We are a trusted international educator to students and more than 50 university partners globally. We deliver high-quality international education solutions that drive success for our partners and students. We are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available.
ORGANISATION COMPLIANCE
For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification. We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.
We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply ASAP.
Progression & Engagement Coach in Stockton-on-Tees employer: Study Group
At Study Group, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and development. Located in the vibrant Stockton-on-Tees, our team enjoys a collaborative environment where innovative ideas are encouraged, and opportunities for professional advancement abound. With a focus on enriching student experiences and fostering well-being, we provide our staff with the resources and support needed to thrive in their roles while making a meaningful impact on students' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Progression & Engagement Coach in Stockton-on-Tees
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Study Group on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to student support and engagement. We want to see your passion for helping students succeed, so share your experiences!
✨Tip Number 3
Show off your creativity! Think of unique ideas for enrichment activities or workshops that could benefit students. We love fresh perspectives, so don’t hold back!
✨Tip Number 4
Apply through our website for the best chance! It’s the quickest way to get your application in front of us, and we’re eager to see what you’ve got!
We think you need these skills to ace Progression & Engagement Coach in Stockton-on-Tees
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Progression & Engagement Coach role. Highlight your experience in supporting students and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Show Off Your People Skills:Since this role is all about engaging with students, don’t shy away from showcasing your excellent people skills. Share examples of how you've successfully interacted with students or facilitated activities in the past. We love a good story!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Study Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Progression & Engagement Coach role. Familiarise yourself with the responsibilities listed in the job description, such as delivering tutorials and supporting students' progression needs. This will help you articulate how your skills align with what they’re looking for.
✨Showcase Your People Skills
Since this role requires excellent people skills, prepare examples of how you've successfully engaged with students or colleagues in the past. Think about specific situations where you’ve provided support or guidance, and be ready to discuss these during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and how you would handle various student situations. Practice responses to questions like how you would support a struggling student or organise an engaging enrichment activity. This will demonstrate your proactive approach and creativity.
✨Engage with Their Mission
Study Group is all about helping students reach their full potential. During the interview, express your passion for education and how you can contribute to their mission. Share any relevant experiences that highlight your commitment to student success and well-being, which will resonate well with the interviewers.
