At a Glance
- Tasks: Coordinate student wellbeing and engagement, ensuring a supportive environment for all.
- Company: Join Study Group, a leading international education provider passionate about student success.
- Benefits: Enjoy competitive salary, professional development, and a diverse, inclusive workplace.
- Other info: Dynamic role with opportunities for career growth and impactful community engagement.
- Why this job: Make a real difference in students' lives while enhancing their educational experience.
- Qualifications: Bachelor's degree or equivalent experience, with strong management and safeguarding skills.
The predicted salary is between 36000 - 60000 £ per year.
To be part of the Student Experience Team and be responsible for coordinating student wellbeing, enrichment and engagement within the centre. The post holder will be operationally managed by the Student Experience Leader and will be responsible for the operational management of the Student Wellbeing & Engagement Officers. You will play a vital role in achieving the delivery of the best possible student experience. The role acts as DDSL or DSL ensuring the compliance of safeguarding with regulations and has the authority conferred on them to carry out this specific part of the role ABOUT THE ROLE * Responsibility for the provision of student welfare, safeguarding, Prevent and Enrichment within the centre and the related administration and secure record-keeping * Ensure effective case management of all student welfare concerns or information on LDHD, ensuring fair case loading of the Welfare and Student Experience Officers. * Ensure the safeguarding of students in line with Study Group policy and standard operating procedures. * Act as Designated Safeguarding Lead, with agreement of Centre Director) (responsibilities are set out in the DSL Handbook and authority is conferred to enable escalation and ability to raise safeguarding issues in line with regulations and the safeguarding escalation policy) As DSL or DDSL, monitor the escalation phone on a rota basis. Monitor student whereabouts and coordinate the procedure as required. * Create Agreed Support Plans (ASPs), including Safety Plans and Exit Plans, ensuring the necessary approval and escalation processes are followed. * Collaborate and share appropriate information with the Senior Coordinator Progression & Engagement which may impact individual student performance and support with appropriate interventions. * Work collaboratively with teams within the ISC to ensure a holistic and consistent approach to welfare support and to advocate and embed inclusive practice within the classroom. * Maintain the Wellbeing and Welfare section on the online Virtual Reception. * Build relationships with the University Partner to ensure a cooperative and collaborative relationship to promote effective engagement to the benefit of students. * In liaison with the Central Student Wellbeing team, ensure supervision is provided to the Welfare and Enrichment Officers, including running case reviews to share experience. * Provide effective performance management of direct reports, including setting personal objectives and KPIs; regularly reviewing performance of direct reports; and conducting formal performance reviews according to company policy and procedures. * Facilitate, encourage and support staff to participate in regular personal development activity. * Recruit new staff as required according to Study Group policies and procedures. * Contribute to developing, communicating and enacting Study Group’s Student Experience and Wellbeing Strategy, framework, policy and standard operating procedures through the Wellbeing Communities of Practice and DSL meetings. * Support local awareness raising of safeguarding and safeguarding practices and procedures. * Ensure the effective and efficient maintenance of all quality and enhancement related policies, procedures, and documents relating to key areas of responsibility. * Plan, oversee and monitor the implementation of actions from the Centre Action Plans relevant to student welfare and the Student Experience & Wellbeing Strategy. * Analyse data and feedback from a wide variety of sources to monitor impact relevant to student welfare support. ABOUT YOU * Ensure the effective and efficient maintenance of all quality and enhancement related policies, procedures, and documents relating to key areas of responsibility. * Contribute to the production of the Quarterly and Annual Safeguarding review and relevant parts of the Annual Monitoring Report. * Contribute to governance committees and groups as required. * Plan, oversee and monitor the implementation of actions from the Centre Action Plans relevant to student welfare and the Student Experience & Wellbeing Strategy. * Analyse data and feedback from a wide variety of sources to monitor impact relevant to student welfare support. * Line management of staff * Ability to structure your work in order to support student welfare and progression, and generate new ideas which will improve performance * A strong understanding of Student Support activities and their contribution to the ISC as a whole, or equivalent experience in a similar setting * Experience of leading a team or the supervision of a suitably complex task or project, which achieved a successful outcome * Experience providing feedback to another person about their performance, which achieved a positive improvement * Experience in HR duties, such as delivering training and/or taking part in the recruitment process * Experience of making judgements on support requirements with the ability to choose an approach that coordinates the workload within the team ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available. ORGANISATIONAL COMPLIANCE Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification. We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply ASAP
Senior Wellbeing and Engagement Coordinator employer: Study Group
At Study Group, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises student wellbeing and engagement. Our commitment to professional development ensures that employees have ample opportunities for growth, while our collaborative environment fosters innovation and teamwork. Located in a vibrant educational setting, this role allows you to make a meaningful impact on students' lives, contributing to their success and enriching their overall experience.
Contact Details:
Study Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Wellbeing and Engagement Coordinator
✨Connect with Local Educational Institutions
Get involved with universities and colleges in your area, especially those that offer adult continuing education programmes. Attend open days or even guest lectures to network with faculty members and find out about potential job openings before they even get advertised.
✨Leverage Professional Education Networks
Join professional networks focused on adult education, such as the Adult Learning Australia or the International Society for Technology in Education. These communities often have job boards or can point you towards opportunities at places like Study Group just waiting for the right candidate!
✨Showcase Your Passion for Lifelong Learning
In your interviews, share your own experiences and thoughts on lifelong learning. Highlight any courses or workshops you've taken recently to demonstrate your commitment to personal development and the importance of education. This is a big plus for roles in this field!
✨Apply Through Our Website
Don't forget to check out our careers page at Study Group. Applying directly through our website not only makes your application stand out but also shows you're genuinely interested in joining us. We love seeing candidates who take that extra step.
We think you need these skills to ace Senior Wellbeing and Engagement Coordinator
Student Welfare Coordination
Safeguarding Compliance
Case Management
Agreed Support Plans (ASPs)
Data Analysis
Collaboration Skills
Performance Management
Recruitment Processes
IT and Data Management Skills
Communication Skills
Team Leadership
Problem-Solving Skills
Organisational Skills
Training Delivery
Some tips for your application 🫡
Highlight Your Experience in Education:When crafting your CV for the Senior Wellbeing and Engagement Coordinator role, make sure to emphasise any relevant experience in adult or continuing education. This could be teaching credentials, training sessions you've facilitated, or programmes you’ve developed. The more specific you can be about your contributions and outcomes, the better!
Showcase Your Interpersonal Skills:In the adult continuing education sector, strong communication and interpersonal skills are key. Use your cover letter to share specific examples of how you’ve worked with diverse groups or handled different learning styles. Let us see how you've engaged learners—you’re selling your teaching style here!
Connect Your Passion to Our Mission:At Study Group, we value candidates who resonate with our mission to empower lifelong learners. Make sure your cover letter reflects your passion for adult education and your alignment with our goals. A genuine connection can really make your application stand out!
Keep it Professional Yet Personable:While it’s important to maintain professionalism in your application, don’t be afraid to let your personality shine through. We’re looking for someone who can connect with our learners, so a friendly, approachable tone can help convey that vibe in your written materials. Apply through our website and let us see the real you!
How to prepare for a job interview at Study Group
✨Showcase Your Passion for Lifelong Learning
When interviewing for a role in adult continuing education at Study Group, it's super important to highlight your passion for lifelong learning. Share personal anecdotes or experiences that demonstrate your commitment to education and how you've fostered a love for learning in others – this is something hiring managers love to see!
✨Prepare for Adult Education Methodologies
Be ready to dive into your knowledge of andragogy and educational theories during the interview. Expect questions about how you would adapt your teaching styles for adult learners – think about specific strategies you’ve used in the past and be prepared to discuss how they positively impacted your students.
✨Discuss Your Experience with Diverse Learners
At Study Group, you’ll likely encounter a diverse range of adult learners, so don’t shy away from discussing your experience with different demographics. Be prepared to share your successes in engaging learners from varied backgrounds, and how your approach has adapted to meet their unique needs.
✨Demonstrate Your Ability to Collaborate
Given that this is a full-time role, teamwork will be essential. Be ready to talk about your experiences working in collaborative settings, whether it be with fellow educators, administrators, or community partners. Highlight specific projects where your collaborative efforts contributed to successful educational outcomes.
